Charles (Eddie) Wilcox Email & Phone Number

West Palm Beach, Fl, Us

West Palm Beach, Florida Area

West Palm Beach, Florida Area

Rockledge, Fl

North Charleston, Sc

A Leader in number of appointments, enrollments, student starts, and graduates.Assist and Mentor potential students through the admissions processActively generate professional and personal referralsParticipate in retention efforts to maintain contact with active students until employed in their field of studyAssist Director in training new AdvisorsAwarded “Star of the Month” by peers 3 times 2011Assist in facilitating Orientation and Registration day activitiesReviewing and evaluating admissions materials submitted by applicants in addition to assessment/test results for purposes of making admissions decisionsAssisting in the development and delivery of on-campus events and programs for groups and individualsAwarded the “Shooting Stars” award for the most number of graduates fiscal year 2011

Fayetteville, Nc

As Head Teller supervised staff of up to 5 full time positions as well as the floating teller team.Provided excellent customer service, cross-sell products, and make referrals based on customer’s needs.Actively solicit new accounts.Opened, managed, and maintained customer accounts.Reconciled General Ledger reports on a daily, weekly, and monthly basis.Performed monthly audits on cash drawers and ensure all security policies and procedures are being followed.Worked the Non-Sufficient Funds report for my customers and worked to collect the funds to bring their account back to a positive balance.Charged off accounts and reported account holders to Check Systems as necessary.Researched and resolved customer disputes and maintenance issues.Assisted the Branch Administrator in the training and implementation of a bank wide system conversion.Assisted in the training of existing employees to include new product lines, new software introductions, as well as training new employees.

Chattanooga,, Tn

Managed staff of up to 7 full time employees.Provided excellent customer service both in person and over the phone.Maintained files for all employees tracking and documenting attendance, vacations, employee reviews, and disciplinary actions.Prepared month end reports, balance General Ledger Accounts, track and report analysis fees.Completed audits on cash drawers ensuring security policies and procedures are followed.Processed and prepared currency shipments for 37 branches, more than 100 ATM machines, and 26 commercial customers with multiple locations.Utilized project management skills to assist in bank wide merger as well as a system conversion for the Vault Services Department.

Bachelor'S Of Science, Business Management

Graduated October 30, 2019

Associate Of Science (A.S.), Business Administration

Activities and Societies: Phi Theta Kappa Honor Society

Honors Diploma