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Senior Insurance Executive with 20+ years of strategy, operations, and P&L experience driving breakthrough revenue growth through process modernization, new technology, and zealous team leadership. Radical innovator and bold leader known to confront challenges and challengers head on. Passionate about insurance innovations that dramatically improve the customer experience in unnecessarily but famously complex industry core to the success and thriving of every modern family and business. Operates with equal impact across large corporate hierarchies (AIG), fast-moving start up spaces (Vault), and family businesses Crystal & Company) with responsibility for teams of 1500+ and revenues up to $4.6B. Notable successes securing enthusiastic buy-in from resistant stakeholders, turning around legacy organizations for profitability or sale, and driving breakthrough growth in new markets.Long history of nurturing enthusiastic and empowered cultures through strong recruitment, transparent communication, and distributed decision-making. Respected, media-savvy communicator and zealous leader of organizations and people. Specialties: Insurance Leadership, Reinsurance, Brand Building, Process Innovation, Growth Strategy, Team-Building, Culture Management, Product Development, Go-To-Market, New Market Entry, Organizational Turnarounds, Media Relations, Customer Experience, Crisis Management
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Chief Executive OfficerVictorNew York, Ny, Us -
Chief Executive OfficerVictor Aug 2023 - PresentBethesda, Md, Us -
Chief Executive OfficerVault Jan 2017 - Mar 2023Ny, Ny, UsAs CEO of Vault, my goal is to bring a game-changing approach to service, distribution and underwriting in the high net-worth insurance space, leveraging cutting-edge technology and working with the brightest and most innovative talent. My focus is on identifying non-traditional approaches to problems and opportunities and leading world-class teams to build cultures of innovation and excellence.Built on a philosophy of simplicity for the client and the broker, we strive to make every interaction a simple, positive, personalized experience. Our people are empowered to make decisions and create solutions for clients and agents, the resulting speed allows our agents to better sell and service clients. -
Chief Executive OfficerTower Hill Insurance Group Mar 2016 - Sep 2016Gainesville, Fl, Us -
Executive Vice PresidentCrystal & Company Nov 2013 - Mar 2016New York, Ny, UsAppointed by historical family business to develop long-term vision for company growth and lead acquisition strategy• Influenced company executives and staff to embrace an active growth and talent acquisition strategy through a bottom-up, educational approach• Developed and led implementation of acquisition strategy, setting up the company for sustainable future growth• Increased new business generation by 40% and opened seven new offices as a result -
President Consumer Lines AmericasAig May 2010 - Oct 2012New York, Ny, UsHolding full P&L responsibility for $4.6 billion in consumer businesses with 1,450 employees, executed on charter to take AIG’s property/casualty business to the next level. Scope included Personal Lines, Employee Benefits, Warranty, and Accident & Health businesses.• Reversed loss to profit overall, and turned around individual business lines such as Extended Warranty ($25M+ loss to $20M+ profit), and Accident & Health (major avoidance of potential fines)• Created AIG Benefits Solutions, merging different parts of AIG for efficiency and cost benefits that took $25M loss to $20M profit in a single year.• Selected by AIG CEO to play key leadership role in development of plan for total transformation of global P&C leader. -
PresidentAig Feb 2007 - May 2010New York, Ny, UsChartered to drive efficiency of $400 million business unit to enable it to scale to match rapid growth, leading team of 900 in all aspects of High Net Worth insurance business.• Provided structure and organization to take business from $400 million to $1.1B and market leadership.• Retained 89% of clients (ultimately 92%) and lost only two of 900 employees and one of 1,200 brokers during financial crisis, by rallying all stakeholders and representing the company effectively in the media, including CNBC, MSNBC, Bloomberg, CNN, and publications such as the Wall Street Journal and New York Times. • Created culture of innovation that outpaced established competition, including advanced statistical modeling, new programs including Wild Fire Protection and Hurricane Protection, direct marketing, and broker training programs.
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Svp, Sales And MarketingAig Feb 2003 - Jun 2006New York, Ny, UsChosen by CEO to establish more effective sales and marketing structure for business comprised at time of eight siloed entities. Included key account management, sales force automation, and market segmentation/marketing program strategies.• Transformed sales/marketing structure, contributing substantially to $3 billion in growth over 3 years.• Drove $90 million in added revenues through effective management of key accounts.• Implemented salesforce.com, yielding increase in close ratio from 20% to nearly 25% for targeted products.
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EvpAig Feb 2002 - Feb 2003New York, Ny, UsAccepted challenge to lead rehabilitation of business that had suffered financial and talent losses during highly transitional period in the insurance industry.• Set business on firm footing with improved capabilities, processes, and structure that reduced risk by millions, cut policy issuance time by two thirds, and improved quote accuracy nearly 40%.• Preserved key client/broker relationships in spite of major price increases.
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SvpAig Feb 2000 - Feb 2002New York, Ny, UsBuilt multinational property and casualty insurance and crisis management businesses, which called upon extensive experience on commercial side.• Nearly doubled Casualty business, from $400 million to $780 million.• Pioneered third party recall product, creating new business that grew to $25 million in 2 years.
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Various Operational & Underwriting RolesAig Sep 1988 - Feb 2000New York, Ny, UsAdvanced through series of back office Auditing, Finance, Underwriting, and Operational roles. Supervisor’s observation of “knack for client side” led to total change in career direction and ultimately leadership of various and increasingly large commercial and consumer oriented insurance businesses.
Charles Williamson Skills
Charles Williamson Education Details
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Marshall UniversityFinance -
St. John'S University School Of LawDoctor Of Law - Jd
Frequently Asked Questions about Charles Williamson
What company does Charles Williamson work for?
Charles Williamson works for Victor
What is Charles Williamson's role at the current company?
Charles Williamson's current role is Chief Executive Officer.
What is Charles Williamson's email address?
Charles Williamson's email address is ch****@****surance
What schools did Charles Williamson attend?
Charles Williamson attended Marshall University, St. John's University School Of Law.
What skills is Charles Williamson known for?
Charles Williamson has skills like Risk Management, Leadership, Management, Commercial Insurance, Brokers, Mergers And Acquisitions, General Insurance, Liability, Financial Risk, Strategic Planning, Process Improvement, Financial Services.
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