Charles P. Email & Phone Number

Chicago, Il, Us

Evanston, Illinois, United States

• Serves as the Leads Manager for Rotary's Membership Leads Program• Managing the process for initial screening, response, and tracking of all prospective members who express interest submitted via Rotary International’s web site.• Collecting data, tracking membership statistics, analyzing trends and preparing reports.• Sharing member feedback and collaborating with Product Owner and Product Manager of tool to address system issues and improve the user experience.• Maintaining ongoing communication with prospective members to provide updates and assist in addressing questions and inquiries.• Event planning, design and production while managing all project delivery elements within time limits• Negotiating contracts, organizing facilities and managing all event details such as decor, catering, entertainment, transportation, location, invitee list, special guests, equipment, promotional materials etc.• Liaising with internal technical and product teams, as well volunteer leadership and regional staff to identify business needs, objectives and goals.• Assisting with user acceptance testing of technical fixes and enhancements to the organization’s online lead management platform• Providing feedback, updates and periodic reports to manager, volunteer leaders and key stakeholders• Working with the membership and marketing teams to create and execute email campaigns to drive key metrics, including tool adoption, lead generation and conversions.

• Supported associates and managers with routine, day-to-day HR questions, needs, and inquiries, providing world-class service and guiding our teams to the right resources to ensure a quality and timely solution.• Weekly / Daily tasks include Recruiting, Payroll and Compensation, Recognition, Compliance, and Scheduling, store onboarding and orientation, I-9 verification.• Assisted managers in responding to associates’ questions on time, benefits, accommodations, and leave of absence.• Ensured guest and employee satisfaction by listening and adapting to the store and creating a culture of accountability and inclusivity • Helped managed stores recruiting pipeline via Workday by screening applications, following up, and focusing on reducing stores' time to fill and time to hire by optimizing the current process. • Created daily and weekly Greenfield and Workday reports then compiled and aggregated data and then act on results.

Seattle, Washington, United States

-Develop lasting relationships with both candidates and hiring managers-Learned how to manage the full-cycle recruiting process-Created innovated sourcing strategies for for DEI conferences and Software Development Roles -Managed pipeline activity reporting -Used Boolean logic, market mapping, talent pooling, and competitor analysis to find prospective talent-Sourced high volume of candidate daily

Kalamazoo, Michigan, United States

Remote

Chicago, Illinois, United States

-Manage company-wide internship program including event planning, on-boarding, off-boarding, and performance management. Serve as the first point of contact for interns across all locations. -Create a program to optimize data tracking of employee hours-Aggregate data into various reports-Create New Hire Onboarding survey to help optimize HR onboarding -Recruited, sourced, and screened candidates for numerous countrywide positions-HR generalist tasks including but not limited to the employee data file, HR inbox monitoring, EEO data colelction.

Kalamazoo, Michigan, United States

Kalamazoo, Michigan Area

Kalamazoo, Michigan, United States

Managed the daily shift operations and oversaw all phases related to administration requirements for operating the restaurant; opening/closing of the restaurant, adequacy of headcount, cash collection procedures, proper utilization of resources, inventory control, food preparation, staff scheduling to support all activities, sales support functions, and customer service-Took part in recruiting/ hiring of team members-Ensure service, hospitality, accuracy and speed standards are achieved-Train, coach and inspire Associates to deliver exceptional service, food quality and environment to the Guest-Took part of in-store hiring process (interviewing, hiring etc)-Demonstrate effective decision making and problem solving skills that support the Steak 'n Shake Principles; Relentless Pursuit of Excellence, Exceed Guest Expectations, Golden Rule, Economic Objective and Entrepreneurial Approach-Effectively interact with Guests to ensure we exceed their expectations with the highest quality food and great service-Verify accurate adherence to the Prep and Pull and cooling charts as well as complete HACCP and line checks on assigned shift ensuring food quality and quantity-Maintain strict adherence to cash handling and banking policies and procedures

This four-week (80 hours) training program gives an overview of artificial intelligence, machine learning, 5G technology, project management, effective leadership & communication, personal/professional development, finance, and more, from experts and industry leaders.

-Interact with and assist associates and guests daily in an outgoing, friendly, versatile, flexible and professional manner; answer questions, ensure quality service and resolve complaints for guests; occasionally take proper payment and make change for food and beverage items using a cash register.-Comply with and enforce sanitation regulations and safety standards while complying with all aspects of the Ohio Health Code and Cedar Point food standards. Review the work of subordinates for effectiveness, make recommendations as appropriate, conduct training focused on culinary specification as needed; utilize active training techniques to encourage participation, test for understanding and respond appropriately to distractions, disruptions and challenging situations.-Ability to handle multiple tasks in a high volume environment with multiple distractions.-Learns, understands and demonstrate proficiency in operational tasks, service/production flow, equipment cleaning and usage and menu items in the location. Uses clear, concise and specific lines of communication between management and associates.-Provides guest service according to Cedar Fair standards when serving the guest or working with subordinates, including initiating guest interactions, answering questions and giving directions.

Provided excellent success through direct salesmanship, prompt, and courteous service.Served customers promptly and knowledgeably

-Independent contractor whom conduct marketing events and campaigns that raise awareness of the Times program to the 20,000+ students Western Michigan Campus-Implement new marketing initiatives that drive activation and engagement-Figure out creative ways to market to Western's Office site locations

Western Micgan Universtiy

-Used various marketing techniques to recruit students on campus

Master Of Science - Ms, Human Resources And Organizational Leadership

Bachelor Of Business Administration - Bba, Biomedical Sciences, General, Summa Cum Laude

Activities and Societies: Ad Club Alpha Lambada Delta American Medical Student Association Pi Kappa Phi Campus Activities Board Lead Corp.

Business

Activities and Societies: Operations Management Italian Managerial Accounting Consumer Behavior LEAP + Life Program