Charles Poon Email & Phone Number

San Francisco Bay Area

San Francisco Bay Area

Provided operational support to worldwide sales as a subject matter expert on Rules of Engagement.Answered 300+ tickets per week.

San Francisco Bay Area

Supported commercial field sales through the sales motion, including the customer free trial program.Collaborated heavily with fulfillment operations to ensure order processing and shipments were on track during a time of heavy inventory constraints.

Oakland, California

• Oversaw all aspects of small business operations, including finances, instructor relations, staffing, special programming, facilities management, volunteer coordination, and customer service
• Managed a dynamic schedule of instructors and front desk staff
• Collaborated closely with the owner/director to ensure the studio's alignment with her artistic vision and mission statementSome accomplishments:
• Revitalized the production of workshops, events and bootcamps to… Show more
• Revitalized the production of workshops, events and bootcamps to increase special programming revenue over 300% and annual profit over $100k
• Reduced company expenses over 27% while improving efficiency through revamping of systems and restructuring of the admin teamSpearheaded the major cleanup of accounting records and drafted a budget to ensure future.

Berkeley, California

San Francisco Bay Area

Privately tutor high school students in various subjects including Algebra, Geometry, Trigonometry, Calculus AP, Statistics AP, Economics AP, SAT I and II Prep, German, Portuguese, and Psychology

4444 Piedmont Avenue

Develop social skills, coordination, and self-confidence in 3-5 year olds by teaching them capoeira and basic tumbling.

Researched securities filings, meeting minutes, annual reports, and other documents of Latin American and Iberian companies in Portuguese, Spanish, and English. Synthesized these documents and wrotee voting recommendations based on corporate governance standards.

Wolf House

Facilitated biweekly house council meetings and manager meetingsConducted a new member orientation, manager elections, and personal check-ins with each memberActed as conflict-resolution mediator and developed skills through regular trainingsCollaborated with other members to maintain democratic ideals and a safe, open environment

Euclid House

Developed and regulated a weekly workshift system and monthly grocery buy-inManaged house accounts, including monthly bill payments and the house social budget

Represented first line of communication for all calls and walk-ins Consolidated and processed classified legal documents to assist in union negotiationsCommunicated with UC academic department administrators to aggregate employment data Provided personal assistance to job applicants through appointments and walk-ins

Collaborated with a research team to test various theories in behavioral economics such as overbidding in auctions, as well as the implications of CEO overconfidence in corporate financeAggregated data from various online sources and performed regression analysis with statistical software

Ba, Economics

Activities and Societies: Study Abroad- PUC Rio de Janeiro, Brazil

Education record