Charles Rogers Email & Phone Number

Mooresville, Nc, Us

Marlborough, Ma, Us

-Led AWS DevOps team to deploy application(s) utilizing Kubernetes (EKS), HA with ALB and EC2 instances, RDS instances, and configured automation with CloudFormation- Collaborated with the AWS team to stay current on emerging technologies through roadmap reviews and workshops (Amazon Q, Code Whisperer, SageMaker)- Successfully implemented Azure AD roles, Privileged Identity Management, Logging, Management Groups (role-based access control/policies), Naming Conventions, Tagging Strategy, Network Architecture, Security, Monitoring Solutions, and established structured subscription setups- Championed my team for Club Resiliency that allows store sales to continue if loss of Data Center(s); DR/BCP- Collaborated with VP of security for Cloud security and edge ingress to Data Centers from AWS/Azure for Cybersecurity hardening- Partnered with various departments to reduce response time to Severity 1 & 2 issues by automating steps in troubleshooting and Change Management process;SLA- Mentoring technical engineer(s) for Architectural roles and Interns over the last 3 years- Collaborated with business leaders and their groups on architectural solutions to improve member experience and efficient deployments while minimizing costs

Marlborough, Ma, Us

• Introduced a vendor maintenance provider, resulting in annual savings of $250,000.• Led the team in developing a strategic roadmap for a Zero-touch rollout, encompassing new employee onboarding, collaboration tools, HCI implementations, edge computing, virtualization in Clubs, end-user self-help, and standardized club footprint.• Inspired the team, leading to significant improvements in Clarity of Direction, Member Focus, Employee Empowerment, Diversity Index, Growth and Development, Team Work, and Collaboration, as evidenced by a 120% increase in last month's Engagement Survey• Managed vendor contracts to ensure consistent service delivery, with monthly reviews contributing to a 33% improvement in outage resolution.• Initiated Architecture review meetings to facilitate solution reviews and discuss new technologies in areas for Data Center, Network, DNS/AD/IPAM, etc.• Reviewed and revamped processes for backups/restore, resulting in a 200% improvement• Revised SOPs and KPIs for areas of responsibility to enhance performance measurements.• Leading the team in rearchitecting the VDI solution, incorporating WVD (Windows Virtual Desktop) with FSLogix profile management for third-party contractors onshore and offshore.• Leveraged the team to deploy RansomWare protection with Dell’s Cyber Recovery Solution.• Leading teams for PCI compliance based on Mandiant and Tenable scans to continue accepting credit cards for payment.• Regularly meeting with the VP & CIO for strategic planning reviews and implementation of key initiatives.• Ensuring successful mobility management through Airwatch (Intelligent Hub) on over 3000 devices.• Overseeing quarterly and Zero-day patching for Servers, Applications, TC51s, Tablets, Club Kiosks, etc.• Providing strategic direction with a third-party vendor for the new HQ regarding conference room technologies, Data Center in-building, Digital Signage, desktop setups for individuals (laptop/monitor/peripherals), and IDF/MDF.

Charlotte, North Carolina, Us

- Cloud management and strategy- Data Center management and strategy- DR management and strategy- Backup management & Strategy- HCI

Mooresville, Nc, Us

Architected and deployed private cloud for lowes.com; Designed Infrastructure to support mobile site and SOA solution for iPhone & Droid application; deployed Application Performance Monitoring Solution utilizing DynaTrace, Gomez SaaS, and Compuware Vantage; Setup Akamai configuration covering Web Application Firewalls, DDOS attack Suite, GTM, redirects, ESI; Linux O/S on Blades; Utilize VMWare

Boca Raton, Florida, Us

- Global Leadership- Performance optimizatio- Infrastructure - Edge computing & CDN-IT modernization-Cross-functional collaboration- Security

Houston, Texas, Us

- Architected solutions utilizing HP software - Architected portals using partner software from Yahoo- Worked on OpenView for various corporations- Worked on the team that reengineered the desktop environment for a global corporation with over 50,000 employees

Bachelors, Management Information Systems, General

Bachelor'S Degree, International Business/Trade/Commerce

Bachelor'S Degree, Business, Management, Marketing, And Related Support Services