Charles Walter Email & Phone Number

Mahwah, NJ, US

Work From Anywhere, Remote, OO

West Caldwell, NJ, US

• Managed all aspects of operations including IT, Client Services, and Warehouse and Production Operations for a privately held marketing fulfillment company of over 200 employees. Provided a wide range of marketing.
• Restructured an outdated IT Organization into three accountable teams: QA, Applications, and Project Management. Coached team leads in software best practices, and personally led Management 101 Training.
• Overhauled a 2-year overdue mission-critical Warehouse Management System (WMS) by creating a cross-functional AGILE team. Completed the first phase in 6 months.
• Created Issues Management Team to capture and respond quickly to all high-severity and non-urgent operational issues and errors. Implemented Review Board to assess Root Causes and implement improvements. Cut response.
• Moderated company-wide strategic planning sessions using SWOT analysis to generate new business.
• Designed and facilitated company-wide Accountability and Effective Communications Training to over 150 employees.

Fairfield, NJ, US

• Presided over strategic product direction and company operations including: staff management and recruiting, branding, contract management, budget management, product development and support, and new business.
• Transformed company operations from disjointed, organic processes to full-tilt AGILE methodology. This improved accountability, communication, and focus. Delivery times reduced from months to weeks.
• Launched innovative strategic business partnerships forecasted to expand company revenue by 10-30% in a mature market space. The partnerships encompassed technology integration, co-marketing of products, and revenue.
• Developed the Technical Architecture for CoreMedia’s future software platform: n-tiered, cloud-based, multi-tenant database, browser-based UX/UI.
• Introduced and facilitated company-wide Strategic Planning sessions using SWOT analysis to generate Vision statement and annual planning goals.
• Instituted Leadership task force which improved focus, financials-based decision making, and communication.

New York, US

• Managed 76 professionals including: Applications Development, Business Intelligence, Business Process Management, Customer Relationship Management, Project Management, Procurement, Help Desk, Regional Infrastructure.
• Spearheaded a three-tiered Digital Data Management strategy to centralize the acquisition, aggregation and analysis of digital data across 150 digital buyers and analysts.
• Rolled out Prisma CSS application and workflow across four agencies to manage $1.5B in digital billings.
• Implemented Microsoft Dynamics AX General Ledger integration with MediaOcean/DDS media system, on time and budget, within one year.
• Delivered 10% operational savings through a program of process improvement, systems enhancements, workflow implementation, and user training.

• Responsible for product development and strategic product planning.
• Chaired media task team driving key investment decisions, resulting in major shift from backoffice accounting systems to more profitable creative production management products.
• Led the design and development of a Talent Partners on-line payment application built on proprietary Media Ocean architecture, moving the talent business from a paper-based workflow to fully electronic web-based.

Chicago, IL, US

• Responsible for Applications Development, Business Intelligence, Customer Relationship Management, Billing and Paying Processing.
• Led the start-up of the General Motors Planworks operation including facilities, systems, integration, and coordination across several software companies and twenty creative, media, traffic and bill pay agencies.
• Managed the migration of Chicago-based bill pay operations to New York shared services group.
• Managed the design, technical architecture and integration of Mission Control, the client-facing web portal.
• Led the seamless conversion of all backoffice and financial systems to Donovan Data Systems.
• Integrated Starcom planning and buying operations by implementing automated standardizing planning and workflow tools.

Chicago, IL, US

• Responsible for the corporate conversion to client server GUI environment from VAX and Oracle platform.
• Brought client server computing and object oriented development to Sara Lee including software selection, programming standards, GUI guidelines, and applications development framework.
• Supported Corporate Financial Reporting group using Micro Control (now Hyperion) financial consolidation package.

• Created a DEC System to capture, store and retrieve document images using Sony Optical Jukeboxes.

Dublin 2, IE

• Lead Technical Analyst on team developing a UNIX, INGRES-based logistics simulation tool.
• Programmer on large custom IBM 30XX systems installations for United Airlines and Cleveland Clinic. Participated in every stage of large-scale, mainframe and UNIX-based systems development.