As the Manager of the Maptek Mine Solutions Group's Technical Services Team, I provided both managerial and technical leadership to drive market differentiation for Maptek products. My responsibilities encompassed a wide range of activities, including internal and interdepartmental coordination, resource allocation, project management, service sales, business development, and client relationship management.Key Responsibilities:- Led the recruitment, mentoring, development, and… Show more As the Manager of the Maptek Mine Solutions Group's Technical Services Team, I provided both managerial and technical leadership to drive market differentiation for Maptek products. My responsibilities encompassed a wide range of activities, including internal and interdepartmental coordination, resource allocation, project management, service sales, business development, and client relationship management.Key Responsibilities:- Led the recruitment, mentoring, development, and retention efforts for geologist and mining engineering professionals, fostering a culture of team-driven success.- Established best practices for the Technical Services team, ensuring the delivery of top-notch technical support, training, consulting, demos, webinars, and online training.- Analyzed client needs and delivered optimal solutions tailored to their specific requirements.- Ensured the timely and budget-conscious delivery of high-quality consulting projects.- Utilized CRM tools, particularly Salesforce, to track, measure, and report all client interactions, leads, and opportunities.- Spearheaded business development initiatives, project management, and pipeline management efforts.- Managed project proposal writing, quote approval, contract compliance, administration, billing, and reconciliation processes.- Collaborated with direct and indirect sales channels, marketing teams, developers, and product managers to enhance solutions.- Oversaw a team responsible for regional maintenance renewal programs across all products, facilitating the transition of key accounts to new web-based solutions.- Managed the technical services and maintenance renewal budget, ensuring effective forecasting and accurate reporting.- Expanded my expertise to become the North American Subject Matter Expert for 3d-DigPlus software, driving sales, support, consultation, and training initiatives across the region. Show less

Managerial and technical resource to Maptek Mine Solutions Team; Service Sales, coordination, and Project Management of Vulcan Technical Service consulting projects, including geological resource modeling, mine design and mine planning projects.• Lead the Technical Services team to provide world-class training, consulting, and support to Maptek’s clients• Manage services sales pipeline to meet/exceed revenue targets• Coach, mentor, and motivate employees to drive success of the… Show more Managerial and technical resource to Maptek Mine Solutions Team; Service Sales, coordination, and Project Management of Vulcan Technical Service consulting projects, including geological resource modeling, mine design and mine planning projects.• Lead the Technical Services team to provide world-class training, consulting, and support to Maptek’s clients• Manage services sales pipeline to meet/exceed revenue targets• Coach, mentor, and motivate employees to drive success of the team• Interview, hire, and onboard new Technical Services team members• Understand client needs and provide optimal solutions based on site specific needs• Ensure the delivery of quality consulting projects on time and on budget• Learn and become the North American 3d-DigPlus software Subject Matter Expert to Sale, Support, Consult and provide training for all of North America Show less

Sales and Business Development role providing consulting and training solutions to Maptek Vulcan users in North America. Complete technical analysis of client data to provide relevant, targeted technical presentations and product demonstrations. Collaborate with marketing to increase website traffic and overall lead generation. Cultivate and maintain working relationships with new and existing clients.Maptek provides a full range of services to help Vulcan users optimize the operation… Show more Sales and Business Development role providing consulting and training solutions to Maptek Vulcan users in North America. Complete technical analysis of client data to provide relevant, targeted technical presentations and product demonstrations. Collaborate with marketing to increase website traffic and overall lead generation. Cultivate and maintain working relationships with new and existing clients.Maptek provides a full range of services to help Vulcan users optimize the operation of their mine throughout the entire mining life cycle, including but not limited to: exploration, site implementation, geological modelling and evaluation, grade estimation, mine planning and optimization, scheduling, customized applications or scripts, operations fitness assessments and Maptek Care a discounted prepaid service plan. Show less

Develop and review mine designs, schedules, manpower requirements, mine cost analysis, equipment productivity, capital and operating costs for various levels of project studies. Developed and analyzed resource and reserve estimates. Provided technical support on mine due diligence evaluations.• Technical Studies, Conceptual, Pre-Feasibility, and Feasibility Studies. Contribution to technical studies primarily focused on mine design, scheduling, productivities, ventilation, mining cost… Show more Develop and review mine designs, schedules, manpower requirements, mine cost analysis, equipment productivity, capital and operating costs for various levels of project studies. Developed and analyzed resource and reserve estimates. Provided technical support on mine due diligence evaluations.• Technical Studies, Conceptual, Pre-Feasibility, and Feasibility Studies. Contribution to technical studies primarily focused on mine design, scheduling, productivities, ventilation, mining cost estimation as well as technical-economic models. • First Principle Cost Models. Created first principle cost models for each project. Show less

International mining consulting and geological consulting organization with extensive consulting experience in open pit and underground coal, metals, oil sands, and industrial minerals mines. Evaluated the economics for; coal, iron, limestone and nickel assets, to constructed cash flows, Net Present Values and sensitivity analysis to determine resources and reserves. Design and created range diagrams, and surface pit shells. Research and gather data writing sections of reports which included… Show more International mining consulting and geological consulting organization with extensive consulting experience in open pit and underground coal, metals, oil sands, and industrial minerals mines. Evaluated the economics for; coal, iron, limestone and nickel assets, to constructed cash flows, Net Present Values and sensitivity analysis to determine resources and reserves. Design and created range diagrams, and surface pit shells. Research and gather data writing sections of reports which included quality, reserves, production/exports, and costs. Key Accomplishments:• 2011 North American Coking Coal Study - Helped develop, research, and write the coking study, which was a first for Marston.• Mechel OAO - 2011 Audit - Evaluated the economics for the 2011 year end audits of Mechel’s coal, iron, limestone nickel assets with production, operating costs, capital costs and pricing data provide by Mechel for the resources and reserves. Constructed cash flows, Net Present Values and sensitivity analysis on all of Mechel’s assets mentioned above, which were then used to determine reserves at each property. Show less

Assessing and placing value on assets and companies’ worldwide, as well as market supply, demand and price trends. Produced and authored supply studies for the Powder River Basin and Western Bituminous coal regions, ensuring quality and accuracy of cost models, figures, presentations and reports.

Researched bid documents, calculated startup and production costs, scheduling, and logistics. Also worked on a tunneling project in Colorado; applying shotcrete and building steel sets.