Charley Samarani Email & Phone Number

Australia

Healthscope is Australia's only national private hospital network, comprising ~38 hospitals and a Disability business. As the Director of Client Service and Performance, I am responsible for the Operational Management of a 33 + million dollar budget, 400+ employees and service delivery to 152+ clients and residents across various accommodation services.

Healthscope is Australia's only national private hospital network, comprising ~38 hospitals and a Disability business. I work closely with the Executive Leadership team to grow HIS business to reach value proposition in NDIS and wider community health and support services. I'm responsible for building partnerships necessary for increasing accommodation capacity and/or partnering on thought leadership, innovation and joint ventures

Reporting to Director of Client Services and Performance. Managing end to end operations and service provision across a variety of Disability accomodation settings including SIL, SDA and heading the community participation division.

Responsible for all aspects involved in running a multiple site-based enterprise, including people management, financial performance, market awareness, business development, partnerships, strategic focus and operational planning. Responsible for managing Disability Employment Services across metro Melbourne employment services area.

Melbourne, Australia

Providing regional leadership, guidance and support to clinical and non-clinical teams, engaging blood donors and delivering services while driving the donor centre’s performance. Building a high performing culture that embeds quality standards, positive behaviours and practices in alignment with the organisation's values, national operational framework, business plans, policies and TGA legislative requirements. Responsible for improving customer experience and building donor panels in area to meet collection plan and deliver on patient needs. 6 direct reports and responsible for managing 80 FTE including 12 million dollar budget.

Victoria, Australia

Direct report to Donor Services Executive Director. Lead and Manage the effective delivery of forecast collection plan to target within the VIC/TAS Region. Oversee regional compliance and participate in Haemovigilance activity. Responsible for 22 Sites including 338 FTE and 54 million dollar budget.

Melbourne, Australia

Led the transition, set up, commissioning and validation of the Processing Laboratory at the Principal Melbourne Processing Centre. Led the delivery of scientific and technical services to enable reliable and efficient supply of safe blood and blood products, providing scientific and technical service and support to the manufacturing teams. Delivered centralised services to Production teams across all regions. Led facilitation of performance and solutions for scientific and technical issues recurring in the region. Managed cGMP compliance to ensure adherence to TGA regulatory licensing requirements.

Melbourne, Australia

Delivery of required processing and production outcomes through management of the Processing team, delivery of the production schedule and effective management of resources and workflow within the Processing function to support the efficient and timely supply of safe blood and blood products within a service excellence culture. Responsible for QMS Quality Management Systems of deviations, change control plans and record management in line with TGA requirements and cGMP compliance.

Melbourne, Australia

Supervised the production environment to ensure the Processing team implements standard work in processes and testing to deliver the required business outcomes. Work collaboratively with supervisors in the Processing team to deliver effective management of the team, planning and management of daily production schedule and the provision of technical expertise. Oversee GMP compliance.

Southbank Melbourne

Melbourne, Australia

Sales and Support for mobile phones and provision of contracts. Managed and supported teams through the National transition from Australia's CDMA network to 2G/3G telecommunication network. Managed Business Accounts, retention and acquisition of new customers. Provided superior customer service experience to achieve sales targets.

Melbourne, Australia

Sales and Marketing administration and sales support. Review work designs and procurement of stock.

Bachelor Of Science, Biomedical Sciences,

2014, Lean Practitioner

Leadership, Organizational Leadership