Charley Samarani

Charley Samarani Email and Phone Number

Senior Leader in Healthcare & Disability Services | NDIS Growth & Partnerships | Enhancing customer experience | Empowering teams to achieve their potential @ Healthscope Independence Services
australia
Charley Samarani's Location
Greenvale, Victoria, Australia, Australia
Charley Samarani's Contact Details

Charley Samarani work email

Charley Samarani personal email

n/a
About Charley Samarani

I am a seasoned operations leader with over 18 years of experience leading clinical, disability supports, and scientific teams through significant periods of change and growth. My background is strongly rooted in exemplary healthcare and disability service provision principles, with a proven track record of driving business growth while fostering high-performing and engaged teams built on respect, trust, and excellence. I maintain a sharp focus on safety, compliance, and productivity across all operations.Core Competencies: • Leadership through people, creating lasting positive impact • Passion for continuous improvement and transformational change • Skilled in optimising both customer and staff experience in healthcare • Expertise in regulatory compliance, safety, and business productivityKey Achievements: • Significantly improved employee engagement across teams • Enhanced Work Health and Safety (WHS) culture and compliance • Developed and launched customer service programs to elevate customer experience • Created a Visual Management Framework for frontline staff to drive KPI performance • Standardised operations, improving consistency and customer experience • Supported the transitioning, commissioning, and validation of new laboratories, donor centers, SIL and SDA accommodations • Led research and continuous improvement projects, including the successful relocation and

Charley Samarani's Current Company Details
Healthscope Independence Services

Healthscope Independence Services

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Senior Leader in Healthcare & Disability Services | NDIS Growth & Partnerships | Enhancing customer experience | Empowering teams to achieve their potential
australia
Employees:
17
Charley Samarani Work Experience Details
  • Healthscope Independence Services
    Senior Manager Operations And Partnerships
    Healthscope Independence Services Jul 2024 - Present
    Australia
  • Healthscope Independence Services
    A/Director Of Client Servies And Performance
    Healthscope Independence Services Jan 2024 - Jul 2024
    Healthscope is Australia's only national private hospital network, comprising ~38 hospitals and a Disability business. As the Director of Client Service and Performance, I am responsible for the Operational Management of a 33 + million dollar budget, 400+ employees and service delivery to 152+ clients and residents across various accommodation services.
  • Healthscope Independence Services
    General Manager Business Development And Partnerships
    Healthscope Independence Services Sep 2023 - Jul 2024
    Healthscope is Australia's only national private hospital network, comprising ~38 hospitals and a Disability business. I work closely with the Executive Leadership team to grow HIS business to reach value proposition in NDIS and wider community health and support services. I'm responsible for building partnerships necessary for increasing accommodation capacity and/or partnering on thought leadership, innovation and joint ventures
  • Healthscope Independence Services
    Area Manager -Disability Services
    Healthscope Independence Services Dec 2021 - Jul 2024
    Reporting to Director of Client Services and Performance. Managing end to end operations and service provision across a variety of Disability accomodation settings including SIL, SDA and heading the community participation division.
  • Wise Employment
    Business Manager
    Wise Employment Aug 2020 - Dec 2021
    Responsible for all aspects involved in running a multiple site-based enterprise, including people management, financial performance, market awareness, business development, partnerships, strategic focus and operational planning. Responsible for managing Disability Employment Services across metro Melbourne employment services area.
  • The Australian Red Cross Blood Service
    Donor Services Area Manager
    The Australian Red Cross Blood Service May 2012 - Dec 2019
    Melbourne, Australia
    Providing regional leadership, guidance and support to clinical and non-clinical teams, engaging blood donors and delivering services while driving the donor centre’s performance. Building a high performing culture that embeds quality standards, positive behaviours and practices in alignment with the organisation's values, national operational framework, business plans, policies and TGA legislative requirements. Responsible for improving customer experience and building donor panels in area to meet collection plan and deliver on patient needs. 6 direct reports and responsible for managing 80 FTE including 12 million dollar budget.
  • The Australian Red Cross Blood Service
    A/Regional Director Vic/Tas
    The Australian Red Cross Blood Service Feb 2017 - Mar 2017
    Victoria, Australia
    Direct report to Donor Services Executive Director. Lead and Manage the effective delivery of forecast collection plan to target within the VIC/TAS Region. Oversee regional compliance and participate in Haemovigilance activity. Responsible for 22 Sites including 338 FTE and 54 million dollar budget.
  • The Australian Red Cross Blood Service
    Processing Deputy Manager (Senior Scientist Grd 3)
    The Australian Red Cross Blood Service 2010 - 2012
    Melbourne, Australia
    Led the transition, set up, commissioning and validation of the Processing Laboratory at the Principal Melbourne Processing Centre. Led the delivery of scientific and technical services to enable reliable and efficient supply of safe blood and blood products, providing scientific and technical service and support to the manufacturing teams. Delivered centralised services to Production teams across all regions. Led facilitation of performance and solutions for scientific and technical issues recurring in the region. Managed cGMP compliance to ensure adherence to TGA regulatory licensing requirements.
  • The Australian Red Cross Blood Service
    Senior Medical Scientist (Senior Scientist Grd 2)
    The Australian Red Cross Blood Service Jun 2009 - May 2010
    Melbourne, Australia
    Delivery of required processing and production outcomes through management of the Processing team, delivery of the production schedule and effective management of resources and workflow within the Processing function to support the efficient and timely supply of safe blood and blood products within a service excellence culture. Responsible for QMS Quality Management Systems of deviations, change control plans and record management in line with TGA requirements and cGMP compliance.
  • The Australian Red Cross Blood Service
    Medical Scientist In Charge Of Shift (Grade 1)
    The Australian Red Cross Blood Service May 2008 - May 2009
    Melbourne, Australia
    Supervised the production environment to ensure the Processing team implements standard work in processes and testing to deliver the required business outcomes. Work collaboratively with supervisors in the Processing team to deliver effective management of the team, planning and management of daily production schedule and the provision of technical expertise. Oversee GMP compliance.
  • The Australian Red Cross Blood Service
    Medical Technician
    The Australian Red Cross Blood Service 2007 - 2008
    Southbank Melbourne
  • Hutchison 3G Australia
    Sales Manager
    Hutchison 3G Australia 2005 - 2007
    Melbourne, Australia
    Sales and Support for mobile phones and provision of contracts. Managed and supported teams through the National transition from Australia's CDMA network to 2G/3G telecommunication network. Managed Business Accounts, retention and acquisition of new customers. Provided superior customer service experience to achieve sales targets.
  • Promotional Perks Pty Ltd
    Sales And Marketing Specialist
    Promotional Perks Pty Ltd Sep 2003 - Mar 2005
    Melbourne, Australia
    Sales and Marketing administration and sales support. Review work designs and procurement of stock.

Charley Samarani Skills

Team Leadership Change Management Management Business Process Improvement Process Improvement Project Management Project Delivery Performance Management Stakeholder Management Culture Change Employee Engagement Leadership Development Business Strategy Strategic Planning Business Analysis Operations Management Coaching Customer Service Strategy Governance Lean Management Budgets Negotiation Recruiting Ees Non Profits Organizations Strategic Communications Life Sciences Succession Planning Sustainability Event Management People Development People Management Talent Management Ohs Cgmp Manufacturing Tga Neuroleadership Kiazen Regulatory Compliance Corrective And Preventive Action Workforce Planning Healthcare Management Continuous Improvement Customer Experience Interpersonal Skills Creative Problem Solving Deviation Management Regulated Industry Sales Management Lean Thinking

Charley Samarani Education Details

Frequently Asked Questions about Charley Samarani

What company does Charley Samarani work for?

Charley Samarani works for Healthscope Independence Services

What is Charley Samarani's role at the current company?

Charley Samarani's current role is Senior Leader in Healthcare & Disability Services | NDIS Growth & Partnerships | Enhancing customer experience | Empowering teams to achieve their potential.

What is Charley Samarani's email address?

Charley Samarani's email address is ch****@****.com.au

What schools did Charley Samarani attend?

Charley Samarani attended Victoria University, Cardiff University / Prifysgol Caerdydd, Australian Institute Of Management.

What skills is Charley Samarani known for?

Charley Samarani has skills like Team Leadership, Change Management, Management, Business Process Improvement, Process Improvement, Project Management, Project Delivery, Performance Management, Stakeholder Management, Culture Change, Employee Engagement, Leadership Development.

Who are Charley Samarani's colleagues?

Charley Samarani's colleagues are Darren Dunn, Harjit Bhatt (Nick), Lorne Kelly, Marree Couzner, Gordon Bates, Jins Mathew, Tenille Oien.

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