Charles D. Email and Phone Number
Charles D. work email
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Charles D. personal email
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High-performing, organized management professional with 15 years' experience in professional, administrative, fitness, hospitality, entertainment, travel, and youth sports with large corporations such as Walt Disney World and Varsity Spirit. Proven track record of coordinating and communicating to large and small teams under fast paced timelines. Exceptional ability to handle large budgets, save resources, improvise solutions and consistently meet and exceed client demands. Motivated, inspirational self-starter with the ability to manage, balance, and maintain multiple projects simultaneously.
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Staffing SpecialistHiemployment Staffing ServicesUnited States -
Recruitment SpecialistTd Food Group, Inc. Nov 2024 - PresentResponsible for ensuring that best practice recruitment and selection processes are followed via the Applicant Tracking System. As the HR Recruiter this role is the first point of contact for external and internal candidates in all forms of communication including by phone, email or social channels. This role will pay particular attention to ensure from a compliance perspective that legislative and company policies are met and adhered to in regards to employee agreements and processes throughout the employee lifecycle. -
Staffing ManagerHiemployment Staffing Services Jul 2023 - Nov 2024Honolulu, Hawaii, UsManaged front of house recruiting and event scheduling for Hawaii Convention Center. Full life cycle recruiting and payroll for hundreds of on call employees.Extensive work with office software, including MS Work, Excel, Outlook and Gmail. Recruiting and interviewing new candidates weekly, Conduct onboarding, attend job fairs and events. Supervise and discipline on-call staff. May be involved in terminations and suspensions. Maintaining and updating constant schedules changes daily via software, phone, text and in-person -
SalesLululemon Oct 2021 - Jul 2023Vancouver, Bc, CaPartnered closely with store leadership to provide actionable feedback to test and pilot new ideas and tactics for Mirror sales, community engagement, and post visit communications.● Selling guests and potential new members the product and brand with daily touch point goals of up to 300● Created local outreach and influencers for product testing and social media with visibility in the 1000’s● Worked on discovering KPI’s and then exceeding goals for outreach and sales by 200%● In-store sales of products based on education and connection in a high-volume store with hourly goals 5000.00+ -
Staffing Manager At The American ChampionshipsVarsity Spirit Dec 2015 - Mar 2020Memphis, Tennessee, UsScoring Manager/AdjudicatorNational event coordinator responsible for the planning and execution of sporting events across the country while managing employees up to 30 plus at a time. ● Managed, planned, and organized numerous regional and national events across the United States for over 5,000 athletes per event averaging a potential gross revenue of $625,000 in just athlete participation ● Directly supervised judges, and event staff of up to 40 contracted employees as well as interviewed, staffed, arranged travel, and mentored future staff members● Exceeded expectations by delivering each event at (potentially $16,000 travel per event) or under budget while meeting rigorous timelines.● Worked with producers to ensure staff staging and competition schedules were properly ordered; managed on site logistics and worked with sound/technical services, and emcees.● Coordinated travel, lodging, and transportation for 300 plus staff, while saving an average of $3,000 on travel per event budget● Handled conflict/resolution with customers ensuring we maintained there future business resulting in preserving up to $50,000 per client programAdditional Information-Staffing/Scoring Manager-•Ensure judging team is consistent and accurate during event•Point of contact for judges during event with concerns and questions•Provide continuing education to all judges throughout the competition season•Booking for all necessary travel for all judges•Act as the judge and scoring supervisor at each event•Event specific point of contact for customers seeking to discuss results•Decision maker for all scoring issues that fall into Varsity scoring guidelines•Continued recruitment for The American ChampionshipsVarsity Judge-•Ensures consistent scoring and feedback•Certified and tested in all scoring categories on varsity Scoring system•Separates teams in a fair constructive while providing needed feedback to grow and improve through out the season -
West Coast Field StaffU.S. All Star Federation Jul 2016 - Jul 2019Memphis, Tn, Us•Responsible for administering examinations of coaches ability to teach various levels, skills, and styles of competitive cheerleading safely, properly, and progressively. •Ensure the athletes are being instructed by the best in a safe environment that allows to grow and progress the ever evolving difficult athletic skills in this sport.•Strong communication skills and the ability to work with coach to understand how they do each element and that they •Ensure understanding of the safety aspects of each level moving forward. •Document each coach and leave notes for official legal documentation that they are a strong capable coach in this athletic sport. -
Operations Manager24 Hour Fitness Sep 2014 - Mar 2016Carlsbad, Ca, UsOperations ManagerManaged all daily operations including personnel, gym activities and schedules, customer relations, retail and marketing strategies, Group X onboarding.● Ensured the highest quality guest and member experience for potentially 1,000 members per day● Coordinated the hiring, training and developing of a strong team, with fundamental coaching, mentoring, developing of future leaders, and maintaining a fully staffed team of 20 plus ● Prepared contract forms, obtained signatures, collected deposits, and handled all cash transactions, register balancing and bank deposits● Served as the district liaison for recruitment, training, and onboarding for 8 locations, hosting recruitment events● Exceeded monthly budgets on retail sales by 20 to 50%, while decreasing monthly labor budgets by 5 to 10%•This position directly manages the following positions inside the club:-Assistant Operations Manager-Service Representative-Kid's Club Supervisor -Group X Instructors•Monitor club facilities for appearance and equipment and resolve or escalate issues that detract from the member experience•Organization, Member Check-in, Computer Check-in, Telephone Inquiry, Guest Registration, Master Appointment Book, Cash Handling, Member ID Cards, Fitness Assessment scheduling, etc.•Review agreements and prepare daily paperwork for forwarding to agreement administration and cash control•Monitor daily banking deposits•Order and maintain all supplies•Supervise point-of-sales (POS) operations and file daily and weekly club revenue report•Responsible for proper inventory receiving and inventory control activities per company guidelines•Prepare inventory reports•Conduct weekly (or as-needed) meetings with direct reports to review performance and offer direction, motivation and guidance toward achieving individual and company goals•Assists in the planning and implementation of promotions and merchandising -
Stage & Annual Event Manager, Talent/Casting Coordinator, Scheduling/Payroll CoordinatorUniversal Orlando Resort 2004 - 2016Orlando, Florida, UsStage & Annual Event Manager, Talent/Casting Coordinator, Scheduling/Payroll CoordinatorManaged large scale concerts, shows, and events, as well as previous positions managing financials for the park, and staffing performers for large scales events and daily operational needs ● Produced and maintained production schedules, calendars, & production books● Managed high revenue generating Marquis Events such as Halloween Horror Nights and Mardi Gras● Supported load in and performance for concert/parade series with up to 200 team members● Assisted in all aspects of the talent and recruitment selection process, seeing 100 to 200 applicants a day ● Completed payroll and weekly schedules for the entertainment division, ensuring overtime was not used, and that payroll/benefit information was correct for processing● Served as resident expert on matters relating to scheduling guidelines, labor practices, and payroll policies for new team member onboarding for both in park entertainment and seasonal entertainment casts of 1,500+ -
Talent CoordinatorUniversal Orlando Resort Jan 2006 - May 2015Orlando, Florida, Us• Set up various locations for audition process • Answer questions to those auditioning; prepare photos and paperwork for applicants • Prepare applicants for the audition process as well as prepping costumes for fittings • Communicate any applicant changes or special needs to casting • Transport applicants to multiple locations for casting process • Assist with call-backs and feedback to applicants about the audition process -
Stage ManagerUniversal Orlando Resort Sep 2004 - May 2015Orlando, Florida, Us• Produce and continually update working production schedules and production books• Schedule and coordinate team meetings and tech walk-through’s• Maintain current list of production action items, and regularly follow up on the status of action items• Communicate project and production information to Stage Manager• Initiate and provide information to process check requests for technical needs within the house• Coordinate with partners both in the office and on-site to ensure optimal project execution• Resolve and troubleshoot internal cast or talent issues and external guest needs and concerns -
Entertainment Scheduling SpecialistUniversal Orlando Resort Aug 2005 - Aug 2006Orlando, Florida, Us• Review and approve weekly schedules for the property-wide entertainment division • Serve as resident expert to the division on matters related to scheduling guidelines, labor practices, and pay polices• Locate coverage for call-ins and early releases• Verify and approve time cards, schedule changes, and overtime• Maintain employee records• Process and approve payroll adjustments -
Entertainment Manager- Parades, Characters, Shows, Magic Music Days, CostumingThe Walt Disney Company Aug 2007 - Feb 2015Burbank, Ca, UsDisney Guest Service Entertainment, Performing Arts, ESPN's Wide World of Sports, and Costuming Manager for daily and special event operations for entertainment cast members, worked with a variety of union and non unionized cast to ensure superior customer service to guests from around the world● Coordinated and supervised 500 plus combined performers in resorts, event, and themed locations ● Managed parades, shows, park atmosphere, events, costuming and cosmetology, all working within specific park needs, and following union labor contract rules resulting in no overage in budget and overtime hours● Coordinated logistics and performances for Domestic and International students in Disney's Magic Music Days program with groups up to 300 members in size, and potentially 3 to 4 groups of larger scale in 1 day● Supervised technicians for set and strike of event venues per client specification with in union policy for events gathering 30,000 plus attendees• Character Manager- Guarantee show quality of all character locations to ensure guest satisfaction • Resort Manager- Partner with Resorts to ensure on property dining entertainment offerings enhance dining experience• Actor Equity Shows – Ensure actors are scheduled and compensated in compliance with union contract and departmental budgets.• Magic Kingdom Parades- Partner with all lines of business to ensure a safe and secure high standard guest experience• Magic Kingdom Character Costuming- Lead liaison between employees and performers to make sure performers look the role and Entertainment standards are met.• Costuming- Partner with other lines of business to ensure garments are properly repaired cleaned and treated• Disney Performing Arts- Coordinate international students performing and participating in Magic Kingdom entertainment programs.• ESPN’s Wide World of Sports- Oversee technicians who the set up and strike event venues in accordance to client specifications at the Wide World of Sports -
Tour DirectorIncredible Tours San Francisco May 2014 - Jan 2015Incredible Adventures is an environmentally-conscious outdoor travel company that offers small group tours in the Bay area and beyond – we specialize in Yosemite National Park, Muir Woods, Napa Valley, Sonoma Valley, the California coast, Lake Tahoe and, new this year, the Pacific Northwest!Reliable, safety-driven, organized individuals with a desire for adventure. Guides have a customer-service oriented disposition, a fun and outgoing attitude, and enjoy interacting with people from all over the country and the world. Safe driving skills are a must.Office staff experience included booking reservations online and via telephone as well as being a contact for guides with issues on the road during tours. troubleshooting issues along the way.
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Manager On DutyArabian Nights Dinner Attraction Jan 2010 - Dec 2013Kissimmee, Fl, Us• Be the point contact for all lines of business for Arabian Night’s• Conduct daily staff meeting with front of house Guest Service Assistants• Liaison between reservations department and ticket operations• Oversee food and beverage staff and operation• Ensure pre-show, VIP experience, and show all take place on time• Monitor security and all money transports• Ensure that all program sales are accounted for and accurate• Complete all paper work and forms necessary for guest or cast incidents• Participate in team reviews and feed back -
Regional Director & Staff RecruiterThe American Championships Event Brand Aug 2000 - Aug 2004• Individually responsible for the operation of a competitive event • Hosting the main event, supervising and guiding the judges, host and other staff brought in to run event• Heading and running of sales and event merchandise• Liaison between judges and host facilities• Resolve any client concerns or issues; and research billing disputes• Directing recruitment and overseeing the selection process for future staff members.
Charles D. Skills
Charles D. Education Details
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Florida State UniversitySport And Fitness Administration/Management -
International Tour Management InstituteTourism And Travel Services Management
Frequently Asked Questions about Charles D.
What company does Charles D. work for?
Charles D. works for Hiemployment Staffing Services
What is Charles D.'s role at the current company?
Charles D.'s current role is Staffing Specialist.
What is Charles D.'s email address?
Charles D.'s email address is ch****@****ail.com
What schools did Charles D. attend?
Charles D. attended Florida State University, International Tour Management Institute.
What are some of Charles D.'s interests?
Charles D. has interest in Kayaking, Children, Human Rights, Cheerleading, Gymnastics, Fashion, Environment, Management Training, Judging, Special Projects.
What skills is Charles D. known for?
Charles D. has skills like Event Management, Entertainment, Event Planning, Live Events, Leadership, Theatre, Customer Service, Management, Corporate Events, Stage, Performing Arts, Time Management.
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