Charley Lapomardo Email & Phone Number

San Diego, CA, US

At the Challenge Course, I facilitate team building activities and operate climbs on the high ropes course to promote experiential learning and team unity. I educate and guide participants on the high course and lead group debriefs to distill key learnings. This role relies on a balance of technical and “soft skills.” Technical skills include operating.

Irvine, CA, US

I facilitate a fun, connective, and memorable experience for participants by executing event logistics (setup/strike, including A/V), roleplaying materials "merchant" for our build challenges, and supporting guests as needed. We primarily work with corporate clients, and our events have anywhere from 20-400 participants onsite at hotels, conference.

San Francisco, California, US

I engage and energize our virtual audience through dynamic hosting, seamless transitions, and interactive speaker Q&A to ensure a memorable and impactful conference experience.

Boston, MA, US

• Simply: I designed evidence-based events and programs to help my design community thrive at work. I enabled Wayfair's 150-person Global Experience Design community to thrive and work efficiently and effectively by.
• making a process for things that eat up valuable working time
• partnering with other community leaders to amplify learnings and resources
• curating the tools and training to hone their skills-Connecting-
• creating community spaces to build stronger collaborative relationships
• creating spaces to collaborate and solve problems intuitively

Boston, MA, US

Simply: I led research to help Wayfair work better.I made Wayfair a happier and more efficient place to work by conducting research with internal users and building shared understanding with stakeholders. I served users across Wayfair, creating personas to socialize our cumulative understanding of corporate, call center, and warehouse.

Boston, MA, US

Simply: I used data to design product assortments for our in-house brands. I grew Wayfair's emerging Exclusive Brands business by curating strategic product assortments and selecting representative products for imagery.

Framingham, MA, US

I strategically allocated both brick and mortar stores and website product assortments to optimize sales based on seasonality, trends, and geography.

Framingham, MA, US

I was an associate in the store, supporting the business and offering the best customer service possible by proactively seeking training all departments and functions.

Amherst, Massachusetts, US

• Assisted with the first year transition and community building, as well as providing residents with the resources they needed to be successful at UMass
• Planned, advertised, and facilitated community-specific large group events
• Responded in crisis situations, and enforced protocol where necessary
• Mentored 13 brand new RAs in their first year

Worcester, Massachusetts, US

• Conducted a survey of Yelp reviews to identify the most common pain points from our patrons, allowing us a more complete view of our presence in the community, both online and in our city
• Created a promotional video loop using Adobe Premiere Pro, which encouraged patrons already in the lobby for a show to come back in the future
• Managed social media calendar and monitored mentions
• Wrote and published press release on Vocus
• Implemented the use of Adobe Audition and SoundCloud for promotional radio show

• My responsibilities ranged from providing security at the main desk in the reading room to working on projects relating to specific collections. I helped guests find primary sources for their projects, and I learned.
• Compiled information and metadata from the University's archived photos into one Access database using XML, optimizing for completeness and findability.
• Catalogued collection contents in Excel spreadsheets for easy searchability.

Amherst, MA, US

• Compiled admissions portfolios of prospective students for review by advisors
• Updated applicant profiles across multiple platforms
• Communicate with current and prospective students
• Used mail merge system to fulfill requests for information about the programs we offer and work with advisors on an as-needed basis