Charley Rich

Charley Rich Email and Phone Number

Retired from Gartner @
Charley Rich's Location
Sarasota, Florida, United States, United States
Charley Rich's Contact Details
About Charley Rich

Software Product Management and Marketing Executive building innovative APM, AIOps, DEM, and UI solutions. I combine product design and market strategy expertise with deep technical knowledge spanning full technology stacks, plus a stellar track record of leading large global and small local development teams to deliver highly profitable, award-winning software products that provide superior business outcomes for clients.A key contributor to four highly successful start-ups, I received the General Manager's Award at IBM and the President's Award at Tivoli.Skills:• Leadership of product management, software development, and marketing teams of all sizes• Driving product innovation with agile software development methodologies – managing the entire requirements and development lifecycle process in both pre-IPO firms and large multi-national enterprises• Product marketing – implementation and execution of marketing automation, demand generation, lead nurturing, communications, website design, industry analyst relations, competitive intelligence gathering, and PR agency management• UI design – mentoring and managing cutting-edge UI development teams• Mentoring product management and marketing professionals• Accomplished public speaker and published author• ITIL Certification• Background of extensive hands-on technical expertise spanning a wide array of software development methodologies, languages, and toolsPatents:• “Method and Apparatus for Identifying and Classifying Network-based Distributed Applications”• “Method and System for Sharing and Managing Context Information”Contact: Charley.Rich@gartner.com

Charley Rich's Current Company Details
Retired from Gartner

Retired From Gartner

Retired from Gartner
Charley Rich Work Experience Details
  • Retired From Gartner
    Retired
    Retired From Gartner Nov 2020 - Present
  • Evolven Software
    Consultant
    Evolven Software Mar 2022 - Mar 2023
    Sarasota, Florida, United States
    Providing Thought Leadership
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  • Gartner
    Research Director
    Gartner Dec 2017 - Oct 2020
    Responsible for providing analysis and guidance to clients with respect to the IT operations management industry focusing on APM and AIOps.
    View
  • Jkool, Llc
    Vp Product Management
    Jkool, Llc Oct 2014 - Nov 2017
    Long Island, Ny
    Responsible for driving the product direction for a SaaS solution that includes machine learning, real-time visualization, and operational analytics- Driving the Product Management requirements process - Designing the jKool UI and User Experience- Managing the UI development team as well as the Machine Learning and Analytics teams- Handling the Industry Analyst relations program- Guiding key business partner relationships including the IBM partnership- Winner of an IBM Beacon Finalist Award for SaaS solutions- Experienced in managing off-shore development teams- Company evangelist to customers and potential investors- Launched the company
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  • Nastel Technologies
    Vp Product Management And Marketing
    Nastel Technologies Jan 2009 - Nov 2017
    Melville, Ny
    Responsible for driving the product direction for Nastel Technologies' APM solution resulting in recognition as a Visionary in the Gartner Magic Quadrant for APM multiple times and as a Strong Performer in the Forrester Wave- Moved firm’s position from niche middleware management player to full APM solution - Built the Industry Analyst relationship program resulting in multiple analyst accolades from both Forrester and Gartner- New messaging & positioning resulted in firm exceeding sales plan and achieving profitability- Drove demand generation program with lead generation, nurturing webinars and tradeshows achieving increased sales- Introduced Marketing Automation at Nastel with expertise in Act-On and Salesforce.com- Devised new website, optimized for SEO, Google Analytics- Company evangelist to customers and potential investors- Managed partner program with IBM- Winner of a Best Product award
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  • Ibm
    Worldwide Product Manager
    Ibm Dec 2005 - Feb 2009
    Responsible for driving the adoption of Tivoli Application Dependency Discovery Manager(TADDM) solution across customers and internal divisions of IBM- Worldwide Product Manager for the Tivoli Application Dependency Discovery Manager - Won the Tivoli General Manager's Award- Wrote the IBM Redbook for TADDM- Led the Product Requirements process- Advised the IBM TADDM User's Group- Worked with IBM Research to bring innovative new technologies to the market- Drove the training programs across Sales, Engineering and Professional Services- Devised a new Service Offering that was included with the product- Wrote the most frequently downloaded whitepaper for this solution- Built a program for technical partners to create add-ons for this product- Participated in the IBM Labs on The Road tour- Highly experienced in ITSM, Application Discovery and Mapping, CMDB, and Configuration Management- Mentored employees moving into Product Management
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  • Collation (Acquired By Ibm)
    Director
    Collation (Acquired By Ibm) Jul 2005 - Dec 2005
    - Responsible for Worldwide Systems Engineering Organization- Hands-on deployment & configuration application dependency discovery product- Worked with a CMDB implementing ITSM using ITIL processes
  • Smarts - Emc
    Director, Applications Management Product Line
    Smarts - Emc Mar 2002 - Jul 2005
    Responsible for Application Product Management and Strategy- Devised the Smarts Business Dashboard which won a product of the year award and was included in almost every sale- Consistently grew revenues from under $10M to over $65M at the time of acquisition by EMC- Performed as the company's subject matter expert on Application Management- Gathered technical product requirements from customers, and partners to build products that were embraced by sales and customers- Developed Product Requirement Documents (PRDs)- Worked with development to translate requirements into functional specifications. - Built proof of concept applications- Tracked and managed all enhancement requests relating to applications
  • Interworld
    Vp Field Marketing/Dir Strategy & Planning
    Interworld Nov 1996 - Mar 2002
    Responsible for Marketing and Product Strategy- Company Spokesman presenting the press, financial, industry analysts, and customers (C-level and technical)- Created company messaging, branding and go to market plans - Devised and implemented a new Sales Support function - Trained the sales force on new products, competitive analysis and messaging - Developed and deployed new product and vertical market strategies- Developed new product collateral, presentations and business white papers - Conducted Industry and Financial Analyst Tours resulting in positive analyst coverage
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  • Tivoli Systems
    Manager Of Systems Engineering, Wall St. Region
    Tivoli Systems 1993 - 1996
    Responsible for widespread technical adoption of Tivoli's products on Wall Street- Won the Tivoli President's Award- Managed the Systems Engineering department and was responsible for helping close the largest single sale in Tivoli history, over $9M - Personally, deployed Tivoli’s products on major Wall St. trading floors - Conducted technology due diligence on potential acquisitions

Charley Rich Skills

Product Management Start Ups Saas Enterprise Software Cloud Computing E Commerce Pre Sales Demand Generation It Service Management Strategy Management Product Marketing Performance Tuning Agile Methodologies Itil Go To Market Strategy Lead Generation Strategic Partnerships Solution Selling Leadership Enterprise Architecture Salesforce.com Business Intelligence Application Performance Management Service Management Professional Services It Strategy B2b Marketing Management Marketing Automation Sales Enablement Business Alliances Partner Management Online Marketing Online Advertising Channel Partners Messaging Crm B2c It Management Product Managers Mentoring People Oriented Soa Salesforce.com Administration Salesforce Administrator Cmdb Seo Act On Marketing Automation Product Strategy

Charley Rich Education Details

Frequently Asked Questions about Charley Rich

What company does Charley Rich work for?

Charley Rich works for Retired From Gartner

What is Charley Rich's role at the current company?

Charley Rich's current role is Retired from Gartner.

What is Charley Rich's email address?

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What is Charley Rich's direct phone number?

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What schools did Charley Rich attend?

Charley Rich attended New York University, Stony Brook University.

What are some of Charley Rich's interests?

Charley Rich has interest in Recording, Music.

What skills is Charley Rich known for?

Charley Rich has skills like Product Management, Start Ups, Saas, Enterprise Software, Cloud Computing, E Commerce, Pre Sales, Demand Generation, It Service Management, Strategy, Management, Product Marketing.

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