Client Services Manager
Current
Jul 2024 - Present
AeroLeads people directory · profile
Charli Mackenzie Email & Phone Number
Client Services Manager
at
Ticketek Australia
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 86%
Current company
Role
Client Services Manager
Location
Cronulla, New South Wales, Australia
Company size
Who is Charli Mackenzie? Overview
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Quick answer
Charli Mackenzie is listed as Client Services Manager at Ticketek Australia, a company with 239 employees, based in Cronulla, New South Wales, Australia. AeroLeads shows a matched LinkedIn profile for Charli Mackenzie.
Charli Mackenzie previously worked as CX Communications Lead at Accent Group Limited and Performance CX Agent at Accent Group Limited. Charli Mackenzie holds Bachelor'S Degree, Communication And Media Studies from University Of Wollongong.
Company email context
Email format at Ticketek Australia
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Ticketek Australia
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Profile bio
About Charli Mackenzie
Dynamic and creative-minded professional specialising in customer experience (CX) and client engagement, with a proven track record of enhancing customer sentiments and fostering loyalty within diverse, fast-paced environments. Proficient in utilising technology, current trends and digital innovation strategies to enhance community engagement, streamline operations and provide enriching experiences. Aspiring to leverage extensive CX, communication and problem-solving skills to forge a transition into the magnetic environment of customer success.
Current workplace
Charli Mackenzie's current company
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Ticketek Australia
3 roles
Charli Mackenzie work experience
A career timeline built from the work history available for this profile.
Cx Communications Lead
- Oversaw digital customer communications for 17 brands, primarily utilising Zendesk Help Centres to improve communication strategies and end-to-end user experience.- Conducted detailed audits of customer touchpoints and interactions to ensure consistent branding and identify optimisation strategies.- Led cross-functional teams to enhance collaboration and.
Sep 2023 - Apr 2024
Performance Cx Agent
- Delivered comprehensive omnichannel support via Zendesk, managing customer enquiries efficiently to exceed service level agreements and maintain high quality assurance standards.- Worked closely with external partners across various systems to meticulously troubleshoot and resolve all queries, improving overall service and drive positive customer.
Mar 2022 - Sep 2023
Team & coworkers
Colleagues at Ticketek Australia
Other employees you can reach at ticketek.com.au. View company contacts for 239 employees →
KL
Karina Lieu
Colleague at Ticketek AustraliaSydney, New South Wales, Australia, Australia
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ZB
Zachary Broad
Colleague at Ticketek AustraliaRedland Bay, Queensland, Australia, Australia
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AA
Azuan Abdul Gani
Colleague at Ticketek AustraliaWP. Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia, Malaysia
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CP
Carolina Pizarro
Colleague at Ticketek AustraliaColombia, Colombia
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CP
Cherie Patton
Colleague at Ticketek AustraliaGreater Brisbane Area, Australia
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MC
Mia Clark
Colleague at Ticketek AustraliaGreater Sydney Area, Australia
View →
AL
Andres Labarde
Colleague at Ticketek AustraliaChile, Chile
View →
SZ
Sarah Zappia
Colleague at Ticketek AustraliaSydney, New South Wales, Australia, Australia
View →
JL
Jade Leftley
Colleague at Ticketek AustraliaGreater Brisbane Area, Australia
View →
DW
Dianyu Wang
Colleague at Ticketek AustraliaGreater Sydney Area, Australia
View →
Karina Lieu
Colleague at Ticketek AustraliaSydney, New South Wales, Australia, Australia
View →
ZB
Zachary Broad
Colleague at Ticketek AustraliaRedland Bay, Queensland, Australia, Australia
View →
AA
Azuan Abdul Gani
Colleague at Ticketek AustraliaWP. Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia, Malaysia
View →
CP
Carolina Pizarro
Colleague at Ticketek AustraliaColombia, Colombia
View →
CP
Cherie Patton
Colleague at Ticketek AustraliaGreater Brisbane Area, Australia
View →
MC
Mia Clark
Colleague at Ticketek AustraliaGreater Sydney Area, Australia
View →
AL
Andres Labarde
Colleague at Ticketek AustraliaChile, Chile
View →
SZ
Sarah Zappia
Colleague at Ticketek AustraliaSydney, New South Wales, Australia, Australia
View →
JL
Jade Leftley
Colleague at Ticketek AustraliaGreater Brisbane Area, Australia
View →
DW
Dianyu Wang
Colleague at Ticketek AustraliaGreater Sydney Area, Australia
View →
1 education record
Charli Mackenzie education
FAQ
Frequently asked questions about Charli Mackenzie
Quick answers generated from the profile data available on this page.
What company does Charli Mackenzie work for?
Charli Mackenzie works for Ticketek Australia.
What is Charli Mackenzie's role at Ticketek Australia?
Charli Mackenzie is listed as Client Services Manager at Ticketek Australia.
Where is Charli Mackenzie based?
Charli Mackenzie is based in Cronulla, New South Wales, Australia while working with Ticketek Australia.
What companies has Charli Mackenzie worked for?
Charli Mackenzie has worked for Ticketek Australia and Accent Group Limited.
Who are Charli Mackenzie's colleagues at Ticketek Australia?
Charli Mackenzie's colleagues at Ticketek Australia include Karina Lieu, Zachary Broad, Azuan Abdul Gani, Carolina Pizarro, and Cherie Patton.
How can I contact Charli Mackenzie?
You can use AeroLeads to view verified contact signals for Charli Mackenzie at Ticketek Australia, including work email, phone, and LinkedIn data when available.
What schools did Charli Mackenzie attend?
Charli Mackenzie holds Bachelor'S Degree, Communication And Media Studies from University Of Wollongong.
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