Parts Manager with extensive front line experience in sales and service in busy power sports and outdoor equipment environment. Excellent communication skills and troubleshooting abilities. Service writing and billing of customer repairs. Inventory control of parts, supplies, specialty tools, and equipment. Supervision and training of junior technicians and apprentices. Warranty processing and claim submission. Well, that’s my current job by day. I am also a performing musician, singer, songwriter, sound engineer, and theatre operator. I am a luthier and stringed instrument technician and have run a very busy guitar repair shop for over 20 years. I love machines and restoring, repairing, reconditioning, and enhancing them!