Charlie Lloyd Email and Phone Number

Responsible for maintaining the data in BRAD, the media planning tool for UK media planners, buyers and marketers. Oversee the work of the research team, setting objectives and providing guidance. Manage all data feeds, ensure data is as accurate as possible and create ad hoc snapshots for clients. Write and source editorial content for the BRAD website, such as articles, interviews and thought pieces.Run BRAD's twitter account and create and distribute the BRAD subscriber newsletter..

Researching and updating Brad with new publications and media. Contacting media owners to obtain their advertising information and displaying this on Brad. Acting as a point of reference for the research team, checking the quality of their work on a weekly basis and directing them as to how to improve. Writing 'campaign spotlights' for Brad's fortnightly newsletter, obtaining press releases from agencies and using them to write engaging articles for subscribers.Using Brad's twitter account to post industry news and updates. Other ad hoc projects such as helping with Brad's 60th Anniversary magazine - transcribing interviews, subbing, and researching old Brad directories to pick out content for the magazine.

Efficiently processing referrals to both Children's and Adult's Services from various agencies to ensure they are dealt with by social workers as quickly as possible. Sending correspondence to parents following referrals to Children's Services.Answering emails from members of the public about various aspects of the council's services.Processing notifications from the public regarding damage/wear to public areas and notifying the relevant team.Using Excel to chart the service levels of the customer service centre and report these back to the centre.