Establish Customer Satisfaction FunctionDrive adoption of next generation technology throughout the companyBuild a product knowledgeable and create a training/certification programCommercial management and Product packaging strategy

Direct Client Succes team in installation and implementation of software solution with client base. Apply proprietary predictive analytical model to client business operations to drive revenue growth and improve forecasting accuracy. Lead the marketing team which consists of developing all collateral including promotional videos, SEM, SEO, and producing a series of white papers for an on-going content marketing campaign.

Successfully launched international leadership program for high school students. Managed a product team to develop the program's website, infrastructure, and learning outcomes. Once launched directed a national marketing plan and managed an internal sales team as well as a field staff located around the country.

Acted as liaison to help college and universities effectively implement student involvement software on campus to help cut costs and gather data on how student involvement affects retention and graduation rates. Worked with senior level higher education professionals (Provosts, Presidents and Deans) by maintaining active membership in professional organizations, attending conferences and making on-campus visits

Manged a group of 100+ universities and colleges to connected them with relevant consulting and research resources to improve core functions on campus including enrollment management, endowment growth, and assessment of student matriculation.

Managed relationships between students, host families, foreign sales offices, and local high schools to effectively place more than 200+ international students coming to the U.S. for a high school year abroad. Organized and managed a field staff of over 100 volunteers to ensure successful placements and supervision. Developed and implemented new public relations strategies to help market EF and develop our brand in local communities