Web data analysis (Google Analytics), deriving key performance indicators such as page views, retention and demographics for driving business decisions in healthcare education and supporting customer's annual reports.Microsoft Azure cloud/SaaS solutions, such as improving client's email security and deliverability.Web development: HTML, CSS, JavaScript, PHP, DNS. MailChimp email marketing campaigns and MySQL database management.Consulting and project management for national and international partners including the NHS, University of Oxford, local business and the third sector.

Led customer/operational data project for healthcare training and research department, engineered data collection systems (RMDBS/UI), setup real time queries (SQL), data aggregation, cleaning, analysis and visualisation/dashboards (PowerBI).Demonstrated cost savings through automation and derived insights which informed management decisions to improve quality of service (healthcare training).Presented at national conference (award for tech category), lead authored report published in STEL BMJ (British Medical Journal).Faculty for University of Oxford, Department for Continuing Education Masters programme, created and presented virtual reality (VR) workshop. Run regular tech workshops and developed digital education aids, including as a key worker during the covid-19 response.Recognised for innovation, communication and professionalism by Science Council, granted registered scientist (RSci) status.

Provided data management and analysis for human-factors based teaching and research, including on situation awareness, communication and cognitive bias research projects.Consulted on emerging and existing technologies, delivered technical presentations and workshops, provided systems and network administration, team supervisor.The University's technology-led simulation, teaching and research centre (department for Clinical Neurosciences) delivers essential training to healthcare (NHS), and conducts world-leading research improving the quality of training and patient safety.

Responsible for data management, analysis and development of inventory systems (Excel/Access) used in the laboratory.Implemented microbiology techniques, developing products for the life science and pharma industries. Trained in Lean Six Sigma.

Supporting biological research groups to generate genomic data.