Charlie Scheid Email & Phone Number

Denver, Co, Us

Hoboken, New Jersey, Us

•Manage six key enterprise accounts: Tenet Healthcare, MultiCare Health System, UCHealth, Atlantic Health System, Providence; Fresenius Medical Care - within the existing healthcare vertical CX base. Hunt, farm and create opportunities (upsell, cross-sell and expansion) to drive revenue growth. Average Deal Size: Seven figure ACV+ via Enterprise grade AI solutions. Set, meet and exceed bookings quota and high performance expectations in line with NICE's industry status as #1 market leader.•Position the full portfolio of market leading NICE's CX product suite (specializing in AI, CCaaS & WEM solutions). Evangelize and drive mass adoption of Enlighten AI Models and WEM (WFM, QM, PM, FM & IA) through the groundbreaking CXOne Unified Platform. Act as both a delegate and subject matter expert on the innovative integrated technologies leading the industry forefront.•Craft and formulate account strategies, plans and roadmaps to achieve key stakeholder initiatives through the adoption of NICE tech. Understand and uncover C-Level persona: pain points, KPIs, OKRs to provide a customized solution and value proposition. Provide unmatched value and consultation through a unique strategic sales methodology (Customer Centric Selling.) Demonstrate ROI through deliverables and strategic frameworks including: (CBAs, JEPs, SDP, GOST, SWOT etc.)•Work cross functionally with internal teams (TAMs, RAMs, SMEs, DevOne Partners) to develop customized solutions, facilitate renewals and execute account strategies. Provide a gold standard of value to external customer base as well as internal colleagues & team members.Achievements & Awards:•Winner of Q2 Top Seller Award•Winner of Company Wide CEA & Advanced Digital Sales & Pipeline Gen Contest - 2024•#1 Ranked Seller for CEA Solutions - H1 24’•#1 Ranked Seller for Advanced Digital (AI) Solutions - H1 24’•Achieved / Exceeded 125% of Quota in H1 24’.

Hoboken, New Jersey, Us

Morristown, New Jersey, Us

•Hunted net new logos in assigned territories and customer segment(s). Full cycle selling (prospecting, pipeline generation, discovery, product demonstrations, POCs, proposal, negotiation and closing). Set, met and exceeded performance expectations and bookings based quota. Consistently top achiever and #1 stack ranked on team for 2021 and 2022.•Positioned AVAYA product portfolio (specializing in UCaaS, CCaaS, CPaaS, DaaS, Workstream Optimization and Collaborative solutions.) Drove on-premise migration and cloud adoption for existing install base and net new accounts. Sold and scaled to customer's unique context and segment (private, public, hybrid cloud.) Top performer and leader in several cloud migration company wide sales campaigns (Aura Way Forward, R8 Don't Wait); migrating Mid-Market and Enterprise customers on legacy platforms (AVAYA Aura) to modern Enterprise grade UC and CC solutions (AVAYA Spaces).•Provided a unique value proposition, destination and roadmap for cloud adoption. Engaged key stakeholders, S&C-Level personas to acquire pain points, initiatives, KPIs and OKRs in order to develop a customized solution and value proposition. Demonstrated ROI via TCO of cloud migration to pave and provide a roadmap of innovation without disruption. Acted as both a trusted advisor and opportunity driver.•Partnered strategically with RingCentral to upsell, upgrade and migrate existing AVAYA IP Office customers to all-in-one cloud based UC product: AVAYA Cloud Office for commercial Mid-Market.•Worked cross functionally with internal teams (SEs, SMEs, CSMs) and external strategic partners (Verint, Alcatel-Lucent, Google, Amazon), to develop customized solutions and execute account strategies. Worked with Channel Partners (MAs, VARs, RC CAMs) in the field to provide product knowledge, demonstration and value. Provided a gold standard of value to external customer base as well as internal teammates. Coached and mentored #2 and #3 respectively ranked colleagues.

Morristown, New Jersey, Us

Santa Monica, California, Us

Santa Monica, California, Us

New York, New York, Us