Scaling up data services for our Group-owned brands and Ingenuity clients.

• Scale up influencer marketing analytics for the group, on a global scale across multiple brands. • Build and maintain accurate predictive modelling to give insight to the potential of a partnership with an influencer • Build and maintain insightful performance reports to assess ROI of influencers. These are designed to optimise the influencer marketing channel, and drive excellence.• Monitor media spend across each division in the group and deliver consistent and up-to-date reporting to executive officers and senior stakeholders• Use internal data to guide new campaigns and initiatives to drive new customer acquisition• Work with divisional marketing teams to develop strategy for new sources of acquisition

At Deliveroo, we consider ourselves to have three customers bases: the restaurant, the delivery rider, and the consumer. My role revolves around the former. I am responsible for managing a portfolio of c.400 independent restaurants and small chains, in and around the North of England. In managing my portfolio, I am responsible for maintaining a good working relationship with these brands and promoting growth within the partnerships, by developing a number of key metrics. These include, but are not limited to: order volume, customer conversion rate, exclusivity, operational performance etc. For the majority of these metrics, I would use Looker to identify low-performing brands, perform statistical analysis and deep-dive into the data to diagnose why they were not in growth. I will then arrange meetings with said brands to discuss the problems and give the solutions. It is also my job to follow up and ensure these are executed.A big part of my role is ensuring that our key partners are working with us exclusively, and not with any other logistics food delivery company. This is to ensure that we are winning in every market. I am responsible for building good relationships with these restaurants and entering into negotiations, to ensure exclusivity. These negotiations would typically centre around commission rate, term length, marketing and setting SLAs. I have had good success with this aspect of the role and have signed up a number of high-profile, key partners on long-term contracts.

Capstone was established in 2009 by experienced recruiters and industry professionals who have worked within the property and construction market since 1997. Our team recruits all types of professionals spanning the property life cycle including all real estate functions, construction & engineering and infrastructure. We recruit at all levels from recently qualified professionals through to Director level.As a Consultant in the Manchester office, I specialise in placing Project Managers and Quantity Surveyors into top-tier Construction Consultancies.

I carried out a number of roles, from an internship position, all dedicated to developing the online presence of the HBSC study, a WHO-affiliated study. Roles included: data analysis and summarisation of social media insights, infographic design for social media platforms, and website design and development using WordPress.