Leadership• Influence employees to accomplish company objectives.• Direct the organization in a way that makes it more cohesive and coherent. • Establish goals, with the active participation of our team.Management• Coordinated contract deliverables and contract compliance for customer accounts.• Developed budgets and forecasts to ensure optimal service and maximized profitability.• Motivated, trained, and supervised office employees and Construction Consultants… Show more Leadership• Influence employees to accomplish company objectives.• Direct the organization in a way that makes it more cohesive and coherent. • Establish goals, with the active participation of our team.Management• Coordinated contract deliverables and contract compliance for customer accounts.• Developed budgets and forecasts to ensure optimal service and maximized profitability.• Motivated, trained, and supervised office employees and Construction Consultants ensuring optimal customer satisfaction and employee productivity. Inspections and Construction Risk management Training• Developed and delivered comprehensive training programs to builders, trades, architects, insurers, engineers, and project managers to ensure services met highest standards. • Identified recurring issues, developed and conducted custom onsite or online client trainings to eliminate recurring defects, savings millions of dollars across hundreds of projects. Show less

Management• Coordinated contract deliverables and contract compliance for customer accounts.• Developed budgets and forecasts to ensure optimal service and maximized profitability.• Motivated, trained, and supervised office employees and Construction Consultants ensuring optimal customer satisfaction and employee productivity.Inspections and Construction Risk management Training• Developed and delivered comprehensive training programs to builders, trades, architects… Show more Management• Coordinated contract deliverables and contract compliance for customer accounts.• Developed budgets and forecasts to ensure optimal service and maximized profitability.• Motivated, trained, and supervised office employees and Construction Consultants ensuring optimal customer satisfaction and employee productivity.Inspections and Construction Risk management Training• Developed and delivered comprehensive training programs to builders, trades, architects, insurers, engineers, and project managers to ensure services met highest standards. • Identified recurring issues, developed and conducted custom onsite or online client trainings to eliminate recurring defects, savings millions of dollars across hundreds of projects.Development• Developed state of the art iPad application for our Construction Consultants to use in the field while conducting onsite observations.• Helped to develop new company website that has client interaction and access to their construction documents and data. Show less

Bates Consulting Services has the strengths and the ability to apply thoughtful solutions and innovative approaches to complex construction problems. We continually strive to exceed expectations and provide a superior level of execution. Our knowledge of residential and commercial construction methods, equipment, schedules, contracts, specifications and trades, combined with dependability and dedication will enable us to make a valuable contribution to your team and organization.

• Effectively managed over 200 builder accounts, more than 500 projects, and annual revenues of more than 6 million per year.• Motivated, trained, and supervised 10 office employees and 50 distributed engineers and inspectors ensuring optimal customer satisfaction and employee productivity.• Continually maintained current costing and pricing trends for hundreds of potential defects by researching, updating, creating and enhancing a database of more than 5000 construction defect data… Show more • Effectively managed over 200 builder accounts, more than 500 projects, and annual revenues of more than 6 million per year.• Motivated, trained, and supervised 10 office employees and 50 distributed engineers and inspectors ensuring optimal customer satisfaction and employee productivity.• Continually maintained current costing and pricing trends for hundreds of potential defects by researching, updating, creating and enhancing a database of more than 5000 construction defect data points.• Oversaw the collection, storage, and reporting of more than 20 million construction defect data points on over 2000 construction projects.• Coordinated contract deliverables and contract compliance for several hundred customer accounts.• Developed budgets and forecasts to ensure optimal service and maximized profitability.Training and Presentations• Developed and delivered comprehensive training programs to builders, trades, architects, insurers, engineers, and project managers to ensure services met highest standards. • Identified recurring issues, developed and conducted custom onsite or online client trainings to eliminate recurring defects, savings millions of dollars across hundreds of projects.Quality Assurance• Oversaw the development and implementation of organizational policies and procedures resulting in improved customer satisfaction and ISO9000 certification.• Conducted internal audits of programs and procedures for ISO compliance. Generated non-conformance and preventative action reports. • Prepared and administered quarterly and monthly Quality Assurance reports. Show less

• Oversee and manage 90+ Risk Assessments per year• Perform 90+ presentations and trainings per year• Insure proper saturation is conducted on projects• Review data collected by Risk Assessment Specialists• Continually create and improve work instructions• Verify services meet clients' objectives• Identify operational problems and formulate appropriate solutions through internal and field audits• Manage and coordinate project budgets• Interviewing, hiring, and… Show more • Oversee and manage 90+ Risk Assessments per year• Perform 90+ presentations and trainings per year• Insure proper saturation is conducted on projects• Review data collected by Risk Assessment Specialists• Continually create and improve work instructions• Verify services meet clients' objectives• Identify operational problems and formulate appropriate solutions through internal and field audits• Manage and coordinate project budgets• Interviewing, hiring, and terminating employees• Research building codes and installation instructions • Produce/write reports• Review plans for future projects• Give presentations/trainings on litigation in the construction industry Show less

• Oversee and manage 30+ inspectors• Manage over 140 builders with over 300 projects• Insure proper saturation is conducted on projects• Responsible for producing/managing over $500,000 of income per month• Interviewing, hiring and terminating employees• Regular progress meetings with builders• Attend builder conferences to promote business• Research building codes and installation instructions • Produce/write reports• Review plans for future… Show more • Oversee and manage 30+ inspectors• Manage over 140 builders with over 300 projects• Insure proper saturation is conducted on projects• Responsible for producing/managing over $500,000 of income per month• Interviewing, hiring and terminating employees• Regular progress meetings with builders• Attend builder conferences to promote business• Research building codes and installation instructions • Produce/write reports• Review plans for future projects• Give presentations/training on litigation in the construction industry Show less

• Perform new construction inspections• Perform cost estimating on construction remodels and litigation cases• Conduct inspections on homes under litigation, determining cause of failure• Attend builder conferences to promote business• Research building codes and installation instructions • Produce/write reports• Conduct plan reviews for future projects