Charlie Robinson Email and Phone Number

Strategic Digital Business Partner with a focus on:- Identifying digital opportunities for the business - Maintaining consistency and governance across digital streams of work- Digitally enabling strategy / goals - Acting as a senior advisor to bridge the gap between business objectives and technology solutions, leading digital solutioning, cost-to-implement, delivery planning and the identification of delivery risk.

- Responsible for Digital solution development and estimation for proposed Digital initiatives and in-flight projects. - Responsible for managing the successful delivery of digital outcomes.

Responsible for the delivery of Customer and Digital Transformation projects. - Working with internal stakeholders and Customer subject-matter experts to implement customer experience, business process and technology outcomes.- Leading stakeholder engagement and requirement elicitation with a focus on Customer insight, strategy and technology platforms.- Coordinating transformation Project Management, Change Management and Testing functions.

Coordinating change management strategy and analysis required to support a procurement transformation with business stakeholders, vendors and technology providers.- Responsible for the delivery and execution of a change management strategy required to implement a new procurement policy and suite of technology enhancements to an existing SAP and Fiori solution. - Working directly with business stakeholders to manage impacts on business process (P2P) and author project artefacts including stakeholder analysis and change readiness assessment to enable business continuity. - Adopted Test Management responsibilities to successfully meet project deadlines.- Responsible for the development and delivery of a training program to successfully embed the solution.

Responsible for the development of a report for ABAC on applications of blockchain technology to support APEC trade facilitation initiatives authored by graduate students. Working directly with senior academic staff, graduate students and APEC Study Centre stakeholders.

Financial ServicesProject Manager / Business AnalystResponsible for the delivery of a detailed statement of work in response to an enterprise-wide transformation project. Utilities - EnergyChange Manager / Business AnalystCoordinating change management strategy and analysis required to integrate a newly purchased innovation and technology company into an entrenched energy provider and ensuring business process and strategy were aligned with a new operating model. Utilities - EnergyProject Manager / Change ManagerCoordinating the end-to-end implementation of cloud solutions in Governance, Compliance and HSEQ business units for a leading Energy Distribution Organisation. The solution design necessitated working with regulatory authorities to ensure compliance with reporting standards. Working directly with business stakeholders and cloud solution provider from requirement analysis through to product implementation, testing and support phases of project. Utilities - EnergyProject ManagerCoordinating development and implementation of dashboard solutions in Process and Data Services, Human Resources and Procurement business units. Managing a team of offshore and domestic resources from initial requirement elicitation though to testing and support phases of the project lifecycle. InsuranceBusiness AnalystEngaged as a Business Analyst in the delivery of a Client Services Platform architecture transformation strategy. Working directly with an onshore team to assess project requirements, workshop delivery, interviews and documentation to support the identification and recommendation of an enterprise solution. FMCGBusiness Analyst/Test ManagerEngaged as a Business Analyst and Test Manager in the delivery of a sales-force effectiveness dashboard project utilising agile project methodology.

Responsible for the preparation and negotiation of international publishing contracts andcommunication with international publishers and industry stakeholders.Successfully implemented a tender-response process and secured a World Bank educationalpublishing tender in Papua New Guinea.Responsible for managing international production teams to deliver existing MEA contracts.Successfully developed opportunities and strategic relationships to achieve business objectives with a particular focus on the Asia-Pacific region.Coordinated Macmillan’s presence at international industry events and book fairs.Successfully achieved revenue-based KPIs and an increase in sales during my employment and worked with senior management to respond to increased customer demand for digitised titles.

Conducted product-training sessions for business and general customers.Assisted with product launches in retail outlets.Specialised in product set-up services.