Charlie Frederickson Email & Phone Number

Building successful, highly impactful operations teams and growing individuals into skilled professionals, that is what I love to do. As part of a fast-growing tech company, I lead, develop, and collaborate with all teams within PointCentral and Alarm.com, allowing our operations to focus on scaling by defining culture, SOP's, and cross-functional productivity. Throughout my career, the importance of individual commitment to a group-wide effort has been foundational to my leadership philosophy. Every day the team and I have the opportunity to challenge existing processes to achieve greater operational efficiency and effectiveness by never allowing the status quo to be enough. With a "Best In the World" approach and a strong team dynamic, we are able to build upon our department’s success and contribute to a consistently high level of partner and customer satisfaction.I enjoy all aspects of my role, and my favorite part is building relationships with the people on my team and supporting their professional growth. I accomplish this by recognizing their potential and providing them opportunities for development with actionable feedback, while maintaining the team’s connection to individual motivation and execution on the overall business strategy and values.If you'd like to chat about people development strategies, how to navigate a fast growing company, or you want to hear more about what it means to have a ‘Best in the World’ approach, feel free to send me a connect!

Listed skills include Direct Sales, Sales Operations, Customer Service, Account Management, and 39 others.