• Led project management efforts and developed new process flows for a client transitioning from an outdated grants management application to a cloud-based grants management application that would integrate with NetSuite.• Developed and project managed all NetSuite modifications needed to integrate the new application using API.

• Drove the implementation and development of a NetSuite ERP from designing workflows, best practices, and engagement procedures to facilitate increased efficiencies internally.• Led process optimizations and configuration improvements to streamline communication and automate previously-manual processes, in addition to continuous coordinating and administration with various departments to drive system improvements that increased performance.• Established documentation and training materials to support onboarding of internal resources onto the NetSuite ERP, supporting transition efforts to enable the entire operations team to utilize the technology.• Managed systematic and functional upgrades to the internal Zoho CRM, developing and adding fields, reports, analytics, recording, information tracking, and automation capabilities to optimize the system.• Managed the sunsetting of previously used Zoho CRM through best practices for data transition and retention.• Spearheaded NetSuite ERP conversion efforts after acquisition by Accenture, working cross-functionally with stakeholders within both organizations to establish timelines and execute transfers to Accenture processes.

• Oversaw day-to-day line production operations, managing production lines including extrusion, conveyors, die cutting, CNC water jet cutting, and robotic assembly, ensuring efficient and smooth functionality.• Led several large-scale projects, ranging in budget from $30K to $1.5M, designed to increase production capacity, refine operating costs, reduce production time, and increase efficiency in support of margin enhancements.• Leveraged Six Sigma methodology to identify and realize workflow improvements, working cross-functionally to optimize line processes and production capabilities, while reducing waste.• Received selection to serve on an internal safety committee, providing input on potential safety hazards and designing workflow improvements to mitigate workplace accidents as well as future risk.