Charles (Charlie) Mccrary Email & Phone Number

Charlotte, North Carolina Area

• Global Events Operation and Management
• Developed Excel and Access-based prototypes, pilots and production toolso Achieved rapid deployment of solutionso Reacted to changing business requirements
• Produced reporting for the quality assurance and quality control efforts within Technical Change Governance
• Enhanced reporting for the release teams, including adoption of quality assurance processes
• Enriched reporting with SQL customizations within the spreadsheets

Charlotte, North Carolina Area

• Advanced Modeling and Analytics
• Developed regular and special reporting for the release teams
• Implemented quality checks to ensure reporting accuracy
• Improved accuracy by developing tools to automate repetitive tasks

Charlotte, North Carolina Area

• Enterprise Release Management
• Managed deployment of Integrated and Home Loans releases
• Enhanced processes for consolidating application team task list into release task list, achieving significant increases in accuracy with a reduction is manual effort
• Achieved Green Belt Certification on project composition within a release

Charlotte, North Carolina Area

• Engaged as Technology Delivery Manager on maintenance and development projects

Charlotte, North Carolina Area

• RISK Credit Workflow and ACBS Production Team Member
• Delivered maintenance, large and small development projects as Technology Delivery Lead
• Championed standard change management processes and methods

Charlotte, North Carolina Area

• Bank of America – Credit Risk Workflow team
• Gathered and documented business requirements from business partners

Charlotte, North Carolina Area

• Full and Part Time
• Simplified user profile creation process
• Implemented feature cataloging process through data collection analysis
• Acted as liaison to business unit team leaders

Charlotte, North Carolina Area

• Provided technical analysis, programming and project support for an email system retirement
• Simplified user profile creation process
• Implemented feature cataloging process through data collection analysis
• Acted as liaison to business unit team leaders

Richmond, Virginia Area

• Coordinated securities brokerage business unit information technology group with others
• Managed projects involving multiple technologies, departments and vendors
• Represented business unit on multiple cross-functional project teams
• Coordinated infrastructure activities, including communications with senior management
• Completed a major revision to the Business Continuity Plan for a business unit

Charlotte, North Carolina Area

• Worked closely with Account Executive as a Pre-sales and Post-sales Systems Engineer
• Qualified sales opportunities and prepared proposals
• Managed projects, including sixteen software and hardware implementations
• Provided analysis, consulting and training for mainframe, midrange and PC Systems
• Achieved a high degree of customer satisfaction as technical liaison to customers

Charlotte, North Carolina Area

• Managed the development and support of specific CICS, Batch and PC applications.
• Assessed needs and implemented new data communications alternatives.

Charlotte, North Carolina Area

• Streamlined Computer Operations in conjunction with outside consultants
• Improved service and reduced costs through better manpower allocation

Charlotte, North Carolina Area

• Unified technical support of mainframe, midrange and PC systems into single team
• Created all disaster recovery and information security processes and policies

Charlotte, North Carolina Area

• Developed and maintained mainframe systems
• Developed and maintained CICS and batch applications