Charles (Charlie) Mccrary Email & Phone Number

Charlotte, North Carolina Area

Global Events Operation and Management• Developed Excel and Access-based prototypes, pilots and production toolso Achieved rapid deployment of solutionso Reacted to changing business requirements• Produced reporting for the quality assurance and quality control efforts within Technical Change Governance• Enhanced reporting for the release teams, including adoption of quality assurance processes• Enriched reporting with SQL customizations within the spreadsheets

Charlotte, North Carolina Area

Advanced Modeling and Analytics• Developed regular and special reporting for the release teams• Implemented quality checks to ensure reporting accuracy• Improved accuracy by developing tools to automate repetitive tasks

Charlotte, North Carolina Area

Enterprise Release Management• Managed deployment of Integrated and Home Loans releases• Enhanced processes for consolidating application team task list into release task list, achieving significant increases in accuracy with a reduction is manual effort• Achieved Green Belt Certification on project composition within a release

Charlotte, North Carolina Area

• Engaged as Technology Delivery Manager on maintenance and development projects

Charlotte, North Carolina Area

RISK Credit Workflow and ACBS Production Team Member• Delivered maintenance, large and small development projects as Technology Delivery Lead• Championed standard change management processes and methods

Charlotte, North Carolina Area

• Bank of America – Credit Risk Workflow team• Gathered and documented business requirements from business partners

Charlotte, North Carolina Area

• Full and Part Time• Simplified user profile creation process• Implemented feature cataloging process through data collection analysis• Acted as liaison to business unit team leaders

Charlotte, North Carolina Area

• Provided technical analysis, programming and project support for an email system retirement• Simplified user profile creation process• Implemented feature cataloging process through data collection analysis• Acted as liaison to business unit team leaders

Richmond, Virginia Area

• Coordinated securities brokerage business unit information technology group with others• Managed projects involving multiple technologies, departments and vendors• Represented business unit on multiple cross-functional project teams• Coordinated infrastructure activities, including communications with senior management• Completed a major revision to the Business Continuity Plan for a business unit

Charlotte, North Carolina Area

• Worked closely with Account Executive as a Pre-sales and Post-sales Systems Engineer• Qualified sales opportunities and prepared proposals• Managed projects, including sixteen software and hardware implementations• Provided analysis, consulting and training for mainframe, midrange and PC Systems• Achieved a high degree of customer satisfaction as technical liaison to customers

Charlotte, North Carolina Area

• Managed the development and support of specific CICS, Batch and PC applications.• Assessed needs and implemented new data communications alternatives.

Charlotte, North Carolina Area

• Streamlined Computer Operations in conjunction with outside consultants• Improved service and reduced costs through better manpower allocation

Charlotte, North Carolina Area

• Unified technical support of mainframe, midrange and PC systems into single team• Created all disaster recovery and information security processes and policies

Charlotte, North Carolina Area

• Developed and maintained mainframe systems• Developed and maintained CICS and batch applications