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Senior-level, hands-on (DevOps) technical operations manager / architect with expertise in all aspects of network design, security, tooling, and Linux. Proven track record in identifying challenges and defining and implementing highly available solutions, leading and mentoring technical support and architecture teams, operational support of global systems, and overseeing complex integrations and infrastructure deployments. • Expertise in building and supporting global high-performance networks and improving existing networks to increase security, reduce costs, and minimize downtime.• Adept at formulating strategies for technology acquisition, integration, and implementation, and at establishing priorities to meet tight deadlines and budgets. • Highly skilled at project planning, network design and deployment, and operational support. • Commended for effective interfacing and ability to communicate about complex technical issues to executive and technical staff across diverse business units. Experienced presenter in formal and informal settings.• Effective at developing and maintaining rigorous processes, procedures, scripting, and documentation standards; extensive experience in supporting teams to successfully pass audits.
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Vp Of Systems And SecurityVariantyx Sep 2021 - PresentFramingham, Massachusetts, Us -
Director Of Systems And SecurityVariantyx Nov 2017 - Oct 2021Framingham, Massachusetts, Us
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Principal Network ArchitectImprivata Jun 2016 - Nov 2017Waltham, Ma, Us -
Head Of Systems, Architecture And EngineeringCredorax Aug 2011 - Jun 2016Valletta, Mt, MtResponsible for the architecture, design, implementation, and management of multiple PCI audited production and IT environments for a rapidly growing, licensed Financial Institution, Acquiring Bank, and Principal Member of Visa and MasterCard, offering merchants integrated credit card acquiring, e-commerce/m-commerce payment gateway processing, and fraud protection products and services. Report to CIO and lead senior DevOps team to support the architecture, design, and implementation of all networks, servers, databases, and automation/tooling; including oversight of servers (physical, logical, and Cloud/AWS), NAS and SAN systems, firewalls, switches, DDoS, IDS, load balancers (with ASM/WAF), WAN acceleration, Wifi, and VoIP. -
Network ArchitectNokia Aug 2009 - Aug 2011Espoo, Southern Finland, FiBuild and support scalable network, security, and load balancing environments in 11 datacenters in seven countries. Define and implement policies, procedures and automation, while providing hands-on 24/7 operational support. Responsible for designing and supporting platforms that host more than 4 million downloads daily, 200 million users, currently adding 243,000 new users per day. Manage and coordinate Tier2 Network and Security Operations team, providing server and application support as well as global systems monitoring. Research Cloud technologies for supporting and augmenting datacenter and lab resources. -
Director, Network OperationsReit Management & Research, Inc. Feb 2008 - Jun 2009Direct networking department that supports a $17 billion organization comprised of private investment companies, public healthcare companies, and public travel companies. Represent networking department in communicating with and making recommendations to executive staff; collaborate with and advise business leaders on network-related matters. Lead the design and deployment of all network technology. Responsible for the operational effectiveness and security of LAN and WAN networks; provide strategic direction, planning, and design to accommodate company’s growth and changing business needs. Manage engineers specializing in operations and network architecture (tier 3 support and on-call teams).
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Team Lead, Engineering Design And Deployment, LanThomson Financial 2007 - Feb 2008Promoted to lead team of Engineers to establish standards for, design and deploy new LANs across all Thomson Companies (Thomson Financial, Thomson Legal and Regularity, and Thomson Scientific and Healthcare), supporting 32,0000 users in 37 countries, in preparation for large-scale corporate merger.Identify best practices of individual business units to define and seamlessly implement unified standards and practices that align with new business strategy.Interface with business units and Network Support to plan better for upcoming designs and modify standards to overcome limitations. Oversee all routers, switches, VoIP, wireless, firewalls. Ensure lowest possible total time and person power needed for deployments and network maintenance. Serve as escalation point for Engineering on critical issues.
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Web Hosting ArchitectThomson Financial Dec 2006 - Aug 2007Architected designs for production environments. Created design and build standards for all web-based services for Thomson Financial. Collaborated with design Engineering team to ensure that all designs and deployments were documented and followed overall standards. Worked with support and build teams to document current processes for deployments and to then improve them.
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Manager Of NetworkingBcgi Aug 2005 - Dec 2006UsLed team of Engineers who oversaw all production and corporate networking activities for a company of 500 employees that enabled wireless operators to maximize networking capabilities. Accountable for more than 1500 network devices in 8 countries and 50 states, as well as two production datacenters, each fed with three OC12 SONET rings.Hired to improve security, flexibility, and ease of maintenance for both the production and corporate networks. Interfaced extensively with management of all company departments, in order to architect new products and services, and to improve the reliability and efficiency of existing systems.Oversaw annual budget of more than $300,000, identified cost efficient products and procedures. Assessed plans for future networking projects, identifying cost and benefits for the company, as well as availability and needs of the networking team. -
Senior Network EngineerAriba, Inc 1999 - 2005Waldorf, DeActing Senior Network Architect for company of 2,000 employees, and Project Manager for all network- and security-related projects. Architect, manage, and optimize (1) two commercial networks in a mission critical, highly available and scalable infrastructure, one network transporting more than $7 billion monthly, and one generating $35 million in revenues yearly; and (2) a large remote disaster recovery (DR) environment. Architected and optimized office network for +1,200 users. Expertise in routing, switching, firewalling, and load balancing. Use comprehensive knowledge of vendors and products to research new technologies, test and benchmark new products, and deliver recommendations to add needed features and improve network performance and security.Ensure network scalability by writing scripts to automate procedures for config and OS changes and revision control. Produce thorough documentation of procedures, policies, and network topologies. -
Senior Network EngineerSuppliermarket.Com 1999 - 2002Senior network engineer for B2B company during its startup, its growth from 30 to 300 employees, and its subsequent acquisition by Ariba, Inc. Designed, built, and managed large, scalable and secure 24x7 co-located production data center. Designed, configured and administered internal IT network infrastructure to support corporate users. Held sole responsibility for configuring and administering all routers, firewalls, switches, load balancers, and DNS. Led the planning and implementation of security solutions for production and IT networks.Collaborated extensively with IT and Engineering teams to support their network and security infrastructure needs. Worked with System and Database Administrators to troubleshoot system problems and implement solutions.
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Senior Information Systems EngineerThe George Washington University 1992 - 1999Washington, D.C., UsDesigned, implemented and managed University’s network infrastructure to support more than 200 buildings. Led team in migrating the network environment from a small FDDI to a large ATM/LANE network core, with ethernet and more than 500 ATM connections at the edge. Managed and maintained the Internet2 and Abilene MAX (Mid Atlantic Crossroads) peering point. Deployed and managed core OSFP routers and BGP routers to support two class B networks, and ATM Core network running LES/BUS services to allow IP over ATM. Built and administered a lab to train new staff on networking technologies. Collaborated extensively with numerous departments throughout the University to analyze and resolve all product and network issues. Trained and mentored team of 15 Coordinators and 10 Technicians.
Charles Mercier Skills
Charles Mercier Education Details
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The George Washington UniversityComputer Engineering
Frequently Asked Questions about Charles Mercier
What company does Charles Mercier work for?
Charles Mercier works for Variantyx
What is Charles Mercier's role at the current company?
Charles Mercier's current role is VP of Systems and Security at Variantyx.
What is Charles Mercier's email address?
Charles Mercier's email address is ch****@****rax.com
What is Charles Mercier's direct phone number?
Charles Mercier's direct phone number is +150825*****
What schools did Charles Mercier attend?
Charles Mercier attended The George Washington University.
What skills is Charles Mercier known for?
Charles Mercier has skills like Data Center, Cloud Computing, Security, Disaster Recovery, Integration, Network Security, Network Design, Networking, Network Architecture, Switches, Firewalls, Enterprise Architecture.
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