Charlie Mincer Email & Phone Number
Who is Charlie Mincer? Overview
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Charlie Mincer is listed as Permanent Recruitment Consultant @ Brook Street | Looking to score top talent for your team or a new challenge in your career? Let's connect for a chat! ☎ 07484 007549 | 📧 charlie.mincer@brookstreet.co.uk at Brook Street, a with 1040 employees, based in Hemel Hempstead, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Charlie Mincer.
Charlie Mincer previously worked as Permanent Recruitment Consultant at Brook Street and Claims Advisor at Tag Warranties Limited T/A The Auto Group.
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About Charlie Mincer
As a tenacious, charismatic, and energetic Recruitment Consultant, I bring extensive experience across various professional roles. My current focus is on connecting exceptional business professionals with companies seeking stellar talent—this is the core of what we do at Brook Street.I encourage you to reach out to me using the contact details in my profile header to discuss opportunities for your business and to expand our collaborative networks.Throughout my career, I have had the privilege of working with phenomenal companies such as Blackhawk Network, Cazoo, and PHMG. These experiences have allowed me to hone a diverse set of skills through various roles. My expertise spans Customer Experience, Direct Telesales, Lead Generation, People Management, and Process Building.In my roles within the Customer Service departments at Blackhawk Network and Cazoo, I embraced the philosophy of unparalleled empathy, being a team player, and adhering to the principle that "the customer is always right." This dedication to exemplary service led to my promotion as the youngest Team Leader at Cazoo during my tenure—a position I held until my redundancy in 2022.After being made redundant, I sought a new challenge and transitioned into a direct telesales role at PHMG, the world leader in full-scale audio branding services. Here, I developed significant resilience and learned the importance of effort and perseverance. As any cold caller will attest, resilience is key, but I also realized that while skills can be taught, work ethic cannot. I consistently led in dial volume, regardless of conversion rates. I remained with PHMG until personal family issues necessitated my return to the Home Counties.A key priority for me is continuous development, both personally and professionally. I am committed to enhancing my knowledge, character, and skills to advance my long-term career. I strive not only to develop myself but also to support the growth of those around me. Stagnation is not an option in the dynamic business world; I am always on the lookout for opportunities to further my professional journey.In business, time should never be a constraint. Embrace the philosophy of a clock—keep moving forward, consistently and relentlessly.So you've heard my journey. When can I hear yours?
Charlie Mincer's current company
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Charlie Mincer work experience
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Claims Advisor
Media Development Executive
Customer Support Team Leader
Promoted to Team Leader within the Purchase department in Leeds. I have been responsible for anywhere between 15-30 CS Agents and Senior Agents. Responsible for day to day management of the team, bi-weekly 121s, process building and updates. Awarded a monthly merit for outstanding performance and a ‘Hero of the Half’ award during Q1 & Q2 of 2022 also for outstanding performance.
Senior Customer Support Specialist
Promoted to Senior Customer Support Specialist in a brand-new department in Leeds. This department deals with sales of vehicles by customers directly to Cazoo without part-exchanging. Assisted with development of agents, as well as handling customer complaints and escalations. Responsible for creating processes for the company and analysing the risks with new processes. Furthermore adapting these processes to benefit both the customer and business. Awarded a monthly merit for outstanding performance.
Customer Support Specialist
Joined Cazoo in the first year of operations as a Customer Support Specialist. Responsible for assisting customers with their queries and questions on the telephone, via email and SMS. Based in the aftercare team assisting customers who had purchased a vehicle and were having any issues.
Customer Support Professional
Rental Technician And Slope Patroller
Colleagues at Brook Street
Other employees you can reach at brookstreet.co.uk. View company contacts for 1040 employees →
Joseph Chiappa
Colleague at Brook StreetInverness, Scotland, United Kingdom
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Kira Light
Colleague at Brook StreetHouston, Texas, United States
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Alex Garratt
Colleague at Brook StreetHalesowen, England, United Kingdom
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Clare Addis
Colleague at Brook StreetBradford, England, United Kingdom
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Adam Hunter
Colleague at Brook StreetLondon, England, United Kingdom
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Khiana Barrett- Dyer
Colleague at Brook StreetUnited Kingdom
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Cherokee Cockings
Colleague at Brook StreetLondon, England, United Kingdom
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Amna Qazi
Colleague at Brook StreetIlford, England, United Kingdom
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Aimee Cater
Colleague at Brook StreetLeeds, England, United Kingdom
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Heidi Byrne
Colleague at Brook StreetGreater Liverpool Area, United Kingdom
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Frequently asked questions about Charlie Mincer
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What company does Charlie Mincer work for?
Charlie Mincer works for Brook Street.
What is Charlie Mincer's role at Brook Street?
Charlie Mincer is listed as Permanent Recruitment Consultant @ Brook Street | Looking to score top talent for your team or a new challenge in your career? Let's connect for a chat! ☎ 07484 007549 | 📧 charlie.mincer@brookstreet.co.uk at Brook Street.
Where is Charlie Mincer based?
Charlie Mincer is based in Hemel Hempstead, England, United Kingdom while working with Brook Street.
What companies has Charlie Mincer worked for?
Charlie Mincer has worked for Brook Street, Tag Warranties Limited T/A The Auto Group, Phmg, Cazoo, and Blackhawk Network.
Who are Charlie Mincer's colleagues at Brook Street?
Charlie Mincer's colleagues at Brook Street include Joseph Chiappa, Kira Light, Alex Garratt, Clare Addis, and Adam Hunter.
How can I contact Charlie Mincer?
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