Goods Receiving Officer- Load up and deliver supplies to wards situated around the hospital site - Organise mixed deliveries - Take signed for deliveries as they come in throughout the day to wards - Receiving in deliveries, process them and use INTEGRA to receipt orders in and send them to the relevant ward/location Ward Inventory Controller- Take delivered stock and put away in the ward stockrooms in an organised and efficient manner - Count stockrooms in wards for needed supplies - Liase with nurses/Housekeepers on anything that's needed for wards when counting/throughout the week- Liaise with Supply Chain when deliveries need to be amended or to find alternative products

- Working within the logistics team- Collect and sort through store returns, placing them in the correct cages/rails so they are sent to the correct places. - Deal with stock enquiries, reserve or sell items over the phone to customers and arrange delivery or collection. - Work in the Customer Collection Point, handing over parcels to customers-Wrap items such as large furniture or electrical appliances such as fridge freezers to get them ready for delivery.- Operate the picker to pick stock or put stock in locations around the warehouse area of the store. - Operate the compactor to dispose of waste.- Work on the dock area to see in deliveries, handover collections and to send stock to the appropriate floor. - PAT test certified to test lighting to make sure it's fit for sale

Customer support is like an office admin/retail hybrid job. We deal with customers as per usual but also hold administrative duties i.e booking appointments, sending emails to customers/suppliers and check up on other departments to make sure we all solve our customers queries on time. Below is an over view of what I have done in my time here - Deal with customer queries, VAT returns, signing people up to a John Lewis credit card, dealing with lost property and help the customer service and other departments with queries. Use connex to deal with customer cases and complaints. Work in the Bureau De Change. Also book appointments for the gift list customers. Take phone calls from call centres and customers to help them with their queries and also send/reply to emails to other staff or customers. Dealing with customer injury/damage to property cases before they get sent to insurance companies for further investigation if need be. We investigate and if deemed necessary we give the customer compensation or relay why we can't depending on the situation. We pass it on to insurance if the customer is not happy with our response or if the damage is very severe. Was made an "empowered partner" which means I am there to ensure the smooth running of the department in a manager's absence and to take more responsibility in terms of delegating workloads and making important decisionsI was brought back from furlough to be a part of the systems team and helped bring back all of our systems for the reopening of our store, and had to make sure all our computers, phones and other devices were in working order. Anything not working was either troubleshooted on site by me and my colleagues, or if the issue persisted was passed on to our off site tech support teams to help us with.

Helped assist the store manager in running the day to day functions of the store, helped with banking, opened and closed the store and dealt with customer queries and complaints. Managed stock take and liased with area manager with what they wanted with the store.

Managed the shop floor staff, did the daily rotas, opened and closed the store, did the morning banking when required, dealt with customer queries and complaints, merchandising, shop floor moves (Mainly in my department, menswear) and recovered the shop floor as well as assissting customers. Helped out in stock room when needed and took part in annual stock takes. Also did performance reviews for staff members to help them develop and grow within their role and to show appreciation for what they have achieved already

Helped with the recovery of the store, dealt with customer queries and stock enquiries. Helped out in stock room when needed. Helped out with shop floor moves and merchandising. Became a team coach which helped me train new starters and helped them settle in easier and also became a team voice representative which meant I took ideas from staff on how to improve the work place.Also worked closely to management to work my way up in the company. As team coach it was my role to help train and develop new starters as well as make sure all staff members were on top of their training and also to help them with anything they were unsure about.