Managing a full life cycle software development project at a large Health Insurance provider in Southern New England.

Managing a wide range of business and technical projects including Pharmacy Systems development and deployment for over 7,000 pharmacies nationwide. CVS/CareMark is a world leader in the Healthcare Industry and is the 6th largest corporation in America. The development platform includes Java /J2EE, UNIX, Initiate, Informatica and Oracle on Sun and IBM. • Prescriber Task Force – Led a cross functional team to develop both short and long term strategies for improvement of the quality and accessibility of prescriber data. Subprojects included Prescriber Store Search, HMS data maintenance and remediation, prescriber forward synchronization (from legacy systems), and prescriber reverse synch (to legacy systems). Prepared findings and presented to the Vice President and directors of Pharmacy Systems.• Project Manager for implementation of Automated QA Testing that dramatically improved the flexibility and speed of functional testing capabilities.• Project Manager for a project to provide Translated Label Information in 17 languages to comply with NY State regulatory requirements. Translated 68,000 multilingual SIGs, Disclaimers, Notice of Privacy Practices and Warning Labels.

• Work with business partners to help define and document desired solutions to address customer needs• Work with the systems partners to clarify scope and help shape the systems design and performance characteristics• Work with the Program Management team to update project status and project budget details• Lead cross-company/cross function teams through the project life cycle, from requirements definition to product installation and post implementation support. • Be a subject matter expert for both business and system’s teams• Managing multiple projects simultaneously from requirements definition through implementation• Manage multiple priorities and provide work direction to the project team• Establish and monitor short, mid-scale and complex project plans• Use influence skills to consult with business partners to help define product requirements • Foster teamwork and spirit of collaboration with project teams and business partners

Managed HR Information Systems and Operations for this world leader in practice oriented higher education.• Led HR/Payroll vendor evaluation and selection process including definition of requirements, vendor presentations, and vendor evaluations, which resulted in the selection of PeopleSoft.• Functional Team Lead - HR Business Process Engineering (BPR) and documentation of existing workflow.• Implemented application systems enhancements to the annual salary administration process including annual merits, bonuses, and adjustments.• Supported departmental applications and web pages including the Faculty and Staff Directory, Source Data Log, Orientation Data Base, and the HRM web site using Go Live and Dreamweaver.• Peoplesoft HR, Payroll, and Security Training (version 8.8)

Started as a consultant then hired as a permanent employee and senior eCommerce Technical Exec for a leading supply chain management company. Responsible for web development, professional services, web operations, and technical sales support. Managed a staff of 30+ people in both Boston and Salt Lake City, reported to the CIO.• Developed IT Strategic Plan for Global e-Commerce Business.• Implemented advanced technology via the use of the Intershop Enfinity eCommerce platform with interface cartridges to the IFS ERP System, Java, and the IXTENS advanced promotions and e-coupons cartridges.• Implemented peak performance enhancements that resulted in a 300% improvement on a large (1M Page Views / day) ASP/Microsoft Windows/ SQL Server platform by redesigning applications, reorganizing databases, and reengineering the network. These peak time improvements responded to critical holiday and new product launch requirements.• Developed Global eStores for the world’s leading technology companies with multi-lingual and multi-currency capability. Utilize XML messaging and incorporate credit card authorization, fraud detection, taxation, shipping, and Electronics Software Delivery.• Achieved high reliability and continuous improvement through employing ActiveWatch, WatchDog, and SiteScope web monitoring, incidence reporting, and 7X24 on-call coverage. Improved peak web site performance by 300%• Developed B2B and B2C Solutions including product registration, subscription services and workflow for premier suppliers of PDAs, software, support services, telecommunications devices, cameras, and other products.

Senior IS executive for corporate systems servicing 25,000+ clients in finance, HR, corporate administration, reported to CIO, staff of 60-65, budget of $10MM+.• Managed projects to consolidate Bank of Boston Financial Systems that streamlined finance operations in Maine, Vermont, Connecticut, Rhode Island, and Florida resulting in a savings of 70 FTE ($3.5MM per year) plus an additional $1MM per year in software support savings.• Senior Relationship Manager supported the Chief Financial Officer, Chief Human Resources Officer, and the Senior Vice President for Corporate Administrative Services.• Directed BankBoston’s ERP systems including General Ledger, Accounts Payable, Fixed Assets, Budgeting, Payroll, and Human Resources. Responsible for Global ERP system selection for the US, Argentina, and Brazil. Final three vendors included PeopleSoft, Oracle, and SAP.• Developed and integrated state-of-the-art applications including facilities management, PeopleSoft Human Resources and payroll, fulfillment, McAfee Customer Relationship Management (CRM), purchase order requisition and workflow, information security administration, signing authority, and financial forecasting.• Selected for corporate reengineering project on the IS Design and Costing Team.• Created “Training Days” that resulted in retraining mainframe staff into distributed and web based developers.• A member of the Technology Review Committee (TRC) establishing the corporate technology architecture. • Promoted from Director to Managing Director• Received Business Partner of the Year Award