Charlie Walmann Email & Phone Number

California, United States

San Francisco Bay Area

Oakland, Ca

• Developed and implemented policies to ensure that Sponsored Programs Office records were compliant with statutory, regulatory and business obligations. • Supervised records specialists whose duties included creating, organizing and maintaining records related to sponsored research projects.

South San Francisco, Ca

• Performed services including the indexing, retrieval and archival of executed contracts as part of a global records management team.• Ran daily reports to measure productivity and identify problems and trends. • Assisted with migration of records from various legacy repositories to new SAP global repository.• Trained and monitored work of new international team members.

San Mateo, Ca

• Provided remote helpdesk support for a 32 member library system; Fixed database problems and performance issues, and made critical updates for all member libraries.

San Francisco, Ca

• Assisted with physical processing, shelving and shifting of government documents.• Deaccessioned government documents in accordance to Federal Depository Library Program retention policies.

Berkeley, Ca

• Converted legal and business forms into online interactive forms which are sold through Nolo.com.• Updated Nolo's database of statute-based information, using commercial legal databases.• Performed background legal research to support freelance legal writers.

Oakland, Ca

• Provided legal reference assistance and instruction to attorneys and the general public in person, by phone and by email.• Assisted with circulation and fee services including document delivery, MCLE materials and conference room rentals.

San Francisco, Ca

• Provided reference and research assistance to attorneys and staff in a midsize law firm.• Processed and cataloged new library materials; routed publications to attorneys.

Los Angeles, Ca

• Helped move a law firm library toward its goal of an eighty percent reduction of print collection by identifying electronic equivalents, cancelling print and removing obsolete resources.• Purchased and cataloged a wide range of legal and non-legal resources both print and electronic.• Supervised two library assistants who performed acquisitions, serials and circulation duties.• Maintained and adjusted the firm’s standing orders, subscriptions, print and electronic routing lists.• Sent all invoices to accounting with proper billing codes; prepared billing reports for electronic resources usage.• Administered the Softlink Liberty Integrated Library System; responsible for adding and deleting users and records and facilitating upgrades and new version rollouts.• Maintained password database for electronic resources; troubleshot password and other access issues for staff and attorneys.

Los Angeles, Ca

• Worked with a team converting a collection of nearly a million items to the LC classification system.• Processed items and updated bibliographic records to ensure that catalog accurately reflects collection.

Los Angeles, Ca

• Created and managed metadata and digital surrogates (images and audio files) for digital library projects including the Frontera Collection of Mexican music and the AIDS Poster Collection. • Converted files to the proper format and ingested them into database along with appropriate metadata.• Updated digital library web pages using Adobe Dreamweaver.

Los Angeles, Ca

• Processed music collections of various formats; entered item records and metadata for these collections into a custom database. • Created and validated Encoded Archival Description (EAD) records from these collections for upload to the Online Archive of California (OAC) where scholars can locate them.

San Francisco, Ca

• Lead clerk and trainer for new team members in an energy efficiency rebate program.• Directed workflow, researched and resolved processing errors and customer disputes; implemented simpler, faster, and less costly ways to meet or exceed production goals.• Provided critical system performance reviews, beta tested new applications and trained others how to use them; wrote SQL queries to extract pertinent data for analysis and reports.

Paralegal Certificate, Legal Assistant/Paralegal, High Honors

Master Of Library And Information Science, Graduate School Of Education And Information Studies

Ba, English

• Beijing Semester Fall 1999 – Studied Chinese language and culture in Beijing