Charlie Wilson

Charlie Wilson Email and Phone Number

Business Development and Retention Manager at Landmark Ford @ Landmark Ford Lincoln
tigard, oregon, united states
Charlie Wilson's Location
Portland, Oregon, United States, United States
Charlie Wilson's Contact Details

Charlie Wilson personal email

n/a
About Charlie Wilson

I moved to Oregon to attend Western Oregon State College, where I earned a degree in Criminal Justice. After graduating, I worked as a Child Protective Service Worker for Oregon Children’s Services. I learned a great deal about working with people but did not foresee this as my path in life. After leaving CPS, my lifelong love of running led me to a sales position in running apparel. I immediately found satisfaction in connecting my customers with the product or service that would best fit their needs and found great pride in knowing the products that I represented in detail. After many years, I decided to make a change in order to pursue another one of my deep interests. Though nervous of the car-salesman stereotype, my love of cars was much stronger. I have enjoyed the similarities and differences in my new position. With over 25 years of sales experience in multiple industries, my success comes from dealing with my customers with a very simple approach: I say what I can do, and do what I can say. Specialties: Program Management, Budget Management, Sales Process Development & Implementation, Product Line Development, Relationship Management, Exceptional Customer Service Skills, GSA contracting with the Department of Defense.

Charlie Wilson's Current Company Details
Landmark Ford Lincoln

Landmark Ford Lincoln

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Business Development and Retention Manager at Landmark Ford
tigard, oregon, united states
Website:
landmarkford.com
Employees:
74
Charlie Wilson Work Experience Details
  • Landmark Ford Lincoln
    Business Development And Retention Manager
    Landmark Ford Lincoln Apr 2021 - Present
    Oversee daily BDC department operationsRecruit and train BDC staffUnderstand buying profiles and patterns of typical telephone prospectsRun daily/weekly/monthly reports and track resultsPrepare individual “call results reports” for BDC staffRecord and listen to customer callsTrain BDC staff by reviewing recorded/live calls and outcomesDetermine which customers to contact based on current marketing initiativesReview performance and develop staffInterface with other department headsParticipate in dealership management meetingsManage Customer Relations Software and employee interaction with itTrack and manage Sales staff's use of CRM and train them on best practicesEvaluate Sales processes to maximize performance and ROIMonitor current trends and forecasts to develop sales practices and processes to meet the changing environment
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  • Landmark Ford & Lincoln
    Your Car Salesman
    Landmark Ford & Lincoln Jul 2009 - Apr 2021
    Tigard, Or
    Responsible for tracking and managing sales process with prospective and current customers. Assist clients in needs based assessment for vehicle selection, as well as navigation of sales process from initial contact to vehicle delivery. Compile and qualify credit informationNegotiate and Structure car deal for submission to lendersUtilize Ford Corporate resources and data to maximize sale opportunitiesManaged CRM database for current and prospective customers maintaining timely and effective communication regarding sales and relationship management.Maintained Master Certified Sales Specialist for both Ford and Lincoln Product linesDeveloped Technology outreach program for bi-monthly new owners clinics. SYNC Specialist and internal resource for Sales Staff and Management on new and emerging technical product.2010 Ford E2 Employee Excellence Award Winner.2011 Ford E2 Employee Excellence Award Winner.2012 Ford E2 Employee Excellence Award Winner.
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  • Brooks Sports
    Team Sales Manager
    Brooks Sports Sep 2007 - Mar 2009
    Responsible for growing the sales revenue within the team dealer channel as well as direct to teams nationally. Required developing key relationships with team dealers as well as the coaching community nationally. Coordinated strategic planning, forecasting, and execution of the corporate team sales objectives and strategies. Directed the sales efforts for team footwear and apparel products with the focus on the team dealer distribution channel as well as direct team sales. Developed successful sales programs at individual team dealers to drive the overall sales revenue plan.Worked with external sales force and provided leadership on all team sales opportunities within the dealer channel.Worked closely with the Sport Marketing Manager and the Team Sales Coordinator to champion team sales programs, drove key marketing programs and formulated key grassroots events to drive team sales. Stayed abreast of competing brands as it pertained to product, programs and the competitive landscape of the industry.Assisted Director of Apparel Sales on product ideas, product merchandising, as well as forecasting.Managed individual travel and entertainment budgets, marketing budgets, coop programs to maximize sales revenues and margins. Attended team dealer trade shows and team events.
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  • Insport International
    Team Sales Manager/ Northwest Sales Representative
    Insport International Jun 2005 - Sep 2007
    Capitalize on opportunities to generate revenue and profit margin growth for performance sports apparel company. Member of management team guiding efforts of 20 employees and generating annual revenue of $10M. Oversee sales operations and marketing logistics for OR; Provide insightful business analysis allowing company to address key business needs. Coordinate communications with network of customers, sales teams and senior management. Identify changing client needs and re-balance product line when needed. Track/analyze marketing trends and sales statistics to evaluate and capitalize on end-user preferences. Design and implement strategies to build brand recognition and boost sales through innovative promotion campaigns. Manage client accounts and ensure repeat business. Attend national buying shows.Heavily involved in product line development, reviewing sales history, and evaluating feedback from representatives and retailers to plot new business strategies.Manage marketing and sales budget for team sales of $100KFall 2006: increased Northwest Territory sales 20% from $75K to $90KDirect strategies and logistics for 2 national direct mailers
  • Sporthill Inc
    Account Services Manager
    Sporthill Inc Jan 1997 - Jun 2005
    Provided leadership for sales initiatives to expand market share, identify growth opportunities and develop strategies to improve product management and sales. In charge of developing new accounts and servicing client roster in Southeastern U.S. territory. In association with National Sales Manager and sales agencies, developed appropriate sales goals for key accounts. Generated strong customer support and analysis to maintain positive relationships with sales agencies, customer service, production and distribution. Ensure delivery of technical support to independent sales agencies and accounts on features and benefits of products.Oversaw Military and Government sales; responsible for compliance with contracts and regulationsPersonally grew SE region from $40K to $250K annually; managed a $500K national team businessStrong contributor to annual growth average of 13% over 8 years; team built sales from $2M to $10+M

Charlie Wilson Skills

Sales Management Sales Sales Operations Forecasting Customer Satisfaction Management Marketing Retail Team Building Customer Service Marketing Strategy Strategic Planning New Business Development Inventory Management Automotive Negotiation Product Development Account Management Leadership Merchandising Contract Negotiation Operations Management Coaching Process Improvement Purchasing Budgets Customer Relations Event Management Event Planning Business Strategy Sports E Commerce Business Planning Microsoft Office Public Speaking Team Management B2b Analysis Crm Product Management Customer Retention Profit Microsoft Excel Budgeting Problem Solving Excel Budget Management Category Management

Charlie Wilson Education Details

  • Western Oregon University
    Western Oregon University
    Criminal Justice And Corrections

Frequently Asked Questions about Charlie Wilson

What company does Charlie Wilson work for?

Charlie Wilson works for Landmark Ford Lincoln

What is Charlie Wilson's role at the current company?

Charlie Wilson's current role is Business Development and Retention Manager at Landmark Ford.

What is Charlie Wilson's email address?

Charlie Wilson's email address is wi****@****ast.net

What schools did Charlie Wilson attend?

Charlie Wilson attended Western Oregon University.

What are some of Charlie Wilson's interests?

Charlie Wilson has interest in Children, Politics, Outdoors, Education, Environment, Running, Human Rights, Golf, Arts And Culture, Animal Welfare.

What skills is Charlie Wilson known for?

Charlie Wilson has skills like Sales Management, Sales, Sales Operations, Forecasting, Customer Satisfaction, Management, Marketing, Retail, Team Building, Customer Service, Marketing Strategy, Strategic Planning.

Who are Charlie Wilson's colleagues?

Charlie Wilson's colleagues are Thomas Rayner, Cristian Nash, Daria Alagoz, Shari Wallace, Dennis Goldammer, Tanya Foehringer, Israel Gongora.

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