Analyzed sales and marketing data for improved strategies.Managed and motivated sales team to increase revenue by 20%Cultivated and maintained strategic alliances with key partners and vendors.Managed sales promotions and marketing strategies on major social media sites.Leveraged direct marketing, industry partnerships and social media platforms to maximize marketing strategy success.Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.Developed positive, performance-based internal sales and marketing culture to include mentoring staff.Spearheaded successful branding initiatives, sales strategies and public relations approaches to underpin and enhance marketing campaign deployment.Directed sales support staff in administrative tasks to help sales reps close deals

Built strong relationships with customers through positive attitude and attentive response.Established open and professional relationships with team members to achieve quick resolutions for various issues.Led team of 15 members while providing exceptional customer service.Facilitated training for associates through daily coaching and regular performance appraisals.

Opened, closed, and updated accounts for customers.Balanced teller drawers and ATM cash.Managed escalated phone calls by applying conflict resolutions skills and extensive knowledge of bank policies, products and services.Documented transactions and moved, deposited or withdrew money accurately to prevent errors.Understood and applied selling techniques to open, develop and close sales and created product interest by actively cross-selling products and services to pursue customers.Trained and mentored junior banking staff to maximize performance, efficiency, and compliance.

Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.Helped with planning schedules and delegating assignments to meet coverage and service demands.Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.Increased productivity by 10%