Charli Preston Email & Phone Number

Worcestershire, England, United Kingdom

My main role is to develop & grow global digital partnerships that will elevate Intrepid as the leader within the industry. My main focus is on the growth of global OTA partnerships, whilst also owning the account management of channel manager connectivity partners that will help power this OTA growth. I also help to support the expansion of both traditional & non-traditional global partnerships within our full product offering of Urban Adventures day tours, DMC and Tailormade.

• Managed and developed distribution networks within defined region. • Researched destinations, identify partnership opportunities and grow presence within territory • Working with the franchise department to ensure brand values and images are upheld• Work with local partners and attractions with my region to support the product team• Increase City Sightseeing’s profile within market through acquisition of new distribution partners and identifying new potential operations within… Show more • Managed and developed distribution networks within defined region. • Researched destinations, identify partnership opportunities and grow presence within territory • Working with the franchise department to ensure brand values and images are upheld• Work with local partners and attractions with my region to support the product team• Increase City Sightseeing’s profile within market through acquisition of new distribution partners and identifying new potential operations within given territory• Attendance at global trade fairs/events to maximise business Show less

Henley In Arden

Responsibilities included developing new partnerships and increase sales with a focus on key distribution areas and defined sectors. This included researching new markets, seeking new opportunities globally, attendance at global trade shows to maximise business and turning these leads to sales to reach target.

Kidderminster, England, United Kingdom

Stourbridge,

Along with continuing to work closely with my current clients and account managing our independent home-based travel agents; my main tasks responsibilities within the role included - Working closely with the management team to oversee current product offering and look for new development opportunities in all aspects of the business. - Researching new opportunities within the market, lead and support these new projects, trial new initiatives and create new ideas for the current… Show more Along with continuing to work closely with my current clients and account managing our independent home-based travel agents; my main tasks responsibilities within the role included - Working closely with the management team to oversee current product offering and look for new development opportunities in all aspects of the business. - Researching new opportunities within the market, lead and support these new projects, trial new initiatives and create new ideas for the current product offering to ensure as a company, it continually grow within the fast paced environment. - Meeting with new and existing clients, maximise sales within our Sports Portfolio and represent the company at events, exhibitions and conferences. Show less

Stourbridge,

My role in The School Travel Company was to provide an easy way for busy teachers to arrange their school trips. We offer ready-made and bespoke itineraries, at great value, to a range of inspiring destinations. The educational tours focus on specific subjects and many offer free resources to help busy teachers plan their trip around a certain topic. These educational trips can bring a subject to life by learning outside the classroom and putting theory into practice or giving a… Show more My role in The School Travel Company was to provide an easy way for busy teachers to arrange their school trips. We offer ready-made and bespoke itineraries, at great value, to a range of inspiring destinations. The educational tours focus on specific subjects and many offer free resources to help busy teachers plan their trip around a certain topic. These educational trips can bring a subject to life by learning outside the classroom and putting theory into practice or giving a particular topic a physical context.My main role within the company was to build and increase business with the worlds leading independent home-based travel company. I personally dealt with all new and existing bookings, provide training both over the phone and in person to the agents to help create confidence for the agents to go and sell our product to local schools and youth groups. I provided marketing materials and attend the companies yearly conference where majority of the home-based agents attend. To side of this, I also re-launched the USA based educational tours as well launching a brand new sport touring brand of the business. Show less

West Midlands

After several years in the travel industry, I made a career change by going into the retail market full time.Having worked at Toys R Us previously, I commenced as a store supervisor before being promoted within 6 months to a Key Holding Supervisor. This involved duty management responsibilities including opening and closing of the store, counting and handling large amounts of money, organising and relaying important information to staff, setting up daily tasks for each staff member to… Show more After several years in the travel industry, I made a career change by going into the retail market full time.Having worked at Toys R Us previously, I commenced as a store supervisor before being promoted within 6 months to a Key Holding Supervisor. This involved duty management responsibilities including opening and closing of the store, counting and handling large amounts of money, organising and relaying important information to staff, setting up daily tasks for each staff member to complete during shift, and completing weekly health and safety tests within the store.Along with this extra responsibility, I managed my own department within store. This included overseeing a team of staff, setting short and long term objectives and performance managing them to ensure that store requirements were met whilst helping them to develop their skills within all areas of the store. I am proud that during my time managing this team, one member of my team gained a promotion within the store. I gained extra training in this role to develop my skills and qualifications further which included specific product training from external suppliers, gaining a Emergency First Aid at Work certificate and completing internal bike building training. During my time in this role, my management skills were developed and communication skills enhanced when dealing with both employees, suppliers and customers. Show less

Worcester, United Kingdom

I entered into this role to further my knowledge of destinations within the British Isles.The company created individual, tailor-made and innovative itineraries to suit the needs and requirements for international clients visiting the UK and Ireland.My main role was to deal with the after sales and operational aspects of a client’s trip upon confirmation of booking. This included working directly with suppliers to book accommodation, transport and attractions as per the client’s… Show more I entered into this role to further my knowledge of destinations within the British Isles.The company created individual, tailor-made and innovative itineraries to suit the needs and requirements for international clients visiting the UK and Ireland.My main role was to deal with the after sales and operational aspects of a client’s trip upon confirmation of booking. This included working directly with suppliers to book accommodation, transport and attractions as per the client’s itinerary.These itineraries ranged from general sightseeing tours to more specialist subject tours incorporating horticultural, religious and heritage sites.It was important for me to have an extensive knowledge of all areas of the UK & Ireland including local knowledge, cultural details and suppliers etc. so as to be able to offer my clients the best advice in order for them to make informed decisions. Show less

Halesowen

After working in the mainstream travel industry, I decided to take on a role in the more specialist part of the market which was to take on the arrangement of a school trip on behalf of busy teachers.For me to complete this role to the best of my ability, it was important to have extensive knowledge of a wide variety of destinations in the UK and Europe and keeping up to date with suitable places of interest for school groups and children. This also meant visiting such places including… Show more After working in the mainstream travel industry, I decided to take on a role in the more specialist part of the market which was to take on the arrangement of a school trip on behalf of busy teachers.For me to complete this role to the best of my ability, it was important to have extensive knowledge of a wide variety of destinations in the UK and Europe and keeping up to date with suitable places of interest for school groups and children. This also meant visiting such places including France and Germany. This is still something I use in my current role as I have recently returned to this company in a new capacity, Customer service is the hall mark of this company and we dealt with our clients both over the telephone and via email. I used my past experience in previous job roles to ensure I was offering professional service and exceeded my clients expectations. I learnt to use a bespoke booking system to ensure that all itineraries ran smoothly and suppliers were booked accordingly. I built up a good rapport during my time to ensure relationships with suppliers were strong and we were given the best prices to be able to provide a great value for money trip for our clients. Show less

Oldbury, West Midlands

I worked regularly for Toys R Us since 2007 in both a part time and full time capacity whilst at College, in between seasonal work with Thomas Cook and most recently during the weeks leading up to each busy Christmas period.My responsibilities within my job role over this time have included:* Providing excellent Customer Service, both face to face and over the telephone.* Keeping my knowledge of popular toys up to date and advising this to customers, including completing… Show more I worked regularly for Toys R Us since 2007 in both a part time and full time capacity whilst at College, in between seasonal work with Thomas Cook and most recently during the weeks leading up to each busy Christmas period.My responsibilities within my job role over this time have included:* Providing excellent Customer Service, both face to face and over the telephone.* Keeping my knowledge of popular toys up to date and advising this to customers, including completing demonstrations to show key features and benefits of the products. * Learning and using internal systems to check stock, advise customer and purchase items.* Supporting new staff by assisting in their training and development. Show less

Sutton Coldfield

After gaining 18 months of experience working overseas as a resort rep, I could take my knowledge of the destinations I worked in and put this into crafting out a successful time period working as a travel consultant in the retail aspect of the business. On top of the knowledge I had gained from Greece, Cyprus and Egypt, I extended my knowledge of popular holiday destinations within the UK, Europe and Worldwide during this role. My love of travel has meant that some of the holidays I… Show more After gaining 18 months of experience working overseas as a resort rep, I could take my knowledge of the destinations I worked in and put this into crafting out a successful time period working as a travel consultant in the retail aspect of the business. On top of the knowledge I had gained from Greece, Cyprus and Egypt, I extended my knowledge of popular holiday destinations within the UK, Europe and Worldwide during this role. My love of travel has meant that some of the holidays I have sold during this time are places I have since traveled to which enhances my knowledge further. To improve my knowledge of the travel industry further, I trained as a foreign exchange consultant to be able to provide my clients the full service from their holiday to their currency requirements. Sales and Customer Service targets were a major aspect of my job and using my previous experience abroad, I was able to adapt this when dealing with customers both face to face and over the phone when booking holidays and dealing with queries relating to these holidays. This is something I still use and have adapted further when dealing with customers in my current role. Show less

Cyprus, Egypt, Greece

My role as an overseas representative provided me with numerous life experiences that I take forward in everyday life. On a daily basis, I helped ensure the overall enjoyment of my clients holiday experiences which included safe transportation to and from the airport, providing a safe environment within their accommodation complex and enhancing their holiday with the offer of excursions in and around their holiday destinations.During my time, I had a chance to experience new… Show more My role as an overseas representative provided me with numerous life experiences that I take forward in everyday life. On a daily basis, I helped ensure the overall enjoyment of my clients holiday experiences which included safe transportation to and from the airport, providing a safe environment within their accommodation complex and enhancing their holiday with the offer of excursions in and around their holiday destinations.During my time, I had a chance to experience new cultures, practice language skills, build on my communication and inter personal skills and improve my problem solving skills when dealing with complaints and flight delays which could unfortunately occur during a clients holiday. As part of my role, we had high standards of customer service delivery and sales targets which were set by management which were hit throughout my time in this role. It was important we were organised and thorough as we had paperwork to complete on a regular basis. Show less

Btec National Certificate, Travel & Tourism, Double Distinction

To achieve this mark, I completed 12 modules including: * Investigating the Travel and Tourism Industry * Customer Service * Retail Travel.

High School

Activities and Societies: A member of the girls Football Team. A member of the girls Basketball Team. Assisted at trampoline club..