Hotel 't Raedthuys is a small boutique hotel with 32 rooms in the west of the Netherlands. The hotel has a restaurant where they serve breakfast, lunch and a fine dining diner experience. The hotel also has a wellness and beauty department wich is for use of the hotel guests.Responsibilities :• Check in & Check out• Opening and closing of hotel and restaurant• Taking orders and serving the guest in all meal periods.• Training of the breakfast staff• Guest satisfaction and problem solving• Upsell of wellness & diner packagesSystems: Lodgegate, Couverts and DINO

Kimpton De Witt is their first European boutique hotel which exudes a modern approach to luxury through fresh, refined rooms and imaginative spaces steeped in inspired Dutch design. The hotel has 274 rooms, one restaurant where they serve breakfast, lunch and fine dining diner and a high end cocktail bar.Responsibilities:• Welcoming guests into the restaurant.• Greets and seates each guest using hospitality and graciousness in guest interactions.• Taking orders and serving the guest in all meal periods.• Taking reservations in a manner befitting the restaurant and planning each service such that we may provideoptimal service to our guests while maintaining energy in the restaurant and maximizing covers.• Preforms duties in a pleasent, conscientious, fun, energetic, and professional manner to ensure guestsatisfaction.• Also to assist coworkers and management when needed.Systems: Micros and Open TableEducations and trainings:Kimpton by Intercontinental Hotel Group (IHG) pre-opening graduation certificate. Beverage: Wine, beer and coktail knowledgeService: Service standards, hostess training and setting up host desk proceduresCertificate of Achievments:Employee of the quarter 1 of 2018 – I got chosen by the departments beacuse of my bright personality, positivity and can-do attitude.