Charlotte Burns Email and Phone Number

Review of customer technical documents, operating procedures, process instructions, product/material specifications and drawings for accuracy, content, format, structure, and correct product and process revisions.Maintained master documents within the document control database for ease of identification and access.Emphasis on quality control and application of ISO standards.

Part-Time Delivery DriverMaintained perfect driving record using company vehicle.Applied a detail-oriented mindset to each individual delivery.Utilized navigational and logistical skills to ensure on-time deliveries.

Part-Time Sales Associate II (Plumbing + Appliances Dept.)Provided excellent customer service and technical advice on plumbing solutions.Fixed broken components of plumbing systems brought in by customers or found suitable replacements.Cleaned the floors of the department and kept all three service desks clean.Operated steel pipe threading machine and handled a variety of pipe cutting instruments.Assisted in the sales of large installations such as toilets, showers, water softeners, and water heaters.Memorized a large bank of plumbing knowledge for a multitude of plumbing projects and maintenance techniques.Adapted to changing safety conditions such as the onset of the COVID-19 Pandemic. Carried bulky items such as toilets and water heaters and loaded them onto carts.Transported heavy goods around store premises with a manual pallet jack.Stocked upper shelves using stock picker machine.