Charlotte Devaquez 🌞 Email & Phone Number

Lyon, Fr

Lyon, Auvergne-Rhône-Alpes, France

🗂 Creation of an online training course on Intergenerational Management (1h) for the purpose of testing and self-training📌 Research work and updating of data on the subject📌 Script and storyboard writing📌 Creation and formatting of visual aids📌 Video recording and voice-over in French🗂 Creation of a training course on Customer Relations for freelancers lacking support on the management of their customers (in progress)🗂 Observation internship at Human Booster (training organization and consulting company in skills management)🗂 Participation in various professional events and discussion, meeting and learning groups (Meetup, Slack, Learning Technologies, eLearning expo)🗂 Follow-up of certification courses on educational engineering on OPENCLASSROOMS

Lyon, Auvergne-Rhône-Alpes, France

🧩 Creation of two educational paths for users of the software solution (collaborative digital tool for the management of key projects based on recognized methodologies of business strategy) 🎲 Writing of 14 design storyboards (voice-over + visuals) including between 1,000 and 2,000 words (FR & EN) 🎲 Design of accompanying tutorial videos on getting started with the tool and using all of its features (total of 34 videos (between 1 min and 4 mins)) in French and English 🎲 Establishing of certification paths (4 levels on 2 softwares) 🎲 Writing of two quizzes of 40 questions in French and English 🎲 French voice-over recording 🎲 Study of solutions, integration and implementation of an LMS (Learning Management System) platform🧩 Establishment of an educational path certifying methodologies related to business strategy for students and professionals 🎲 Creation of motion design and handwriting/drawing animation videos

Lyon Area, France

🎮 New products adding via Wordpress and pushing forward via Photoshop🕹 Looking for new contents🖱 Communication with artists (research, management, newsletter)📺 Mails and Facebook posts redaction and automating for American and Canadian markets💾 Looking for new means of promoting (specialized sites, blogs...)

Lyon, Auvergne-Rhône-Alpes, France

🚗 Business Development & Back-office- Automotive market study based on customer needs- Sale of services related to their fleet management issues- Monitoring and support of customers according to the stages of their contract- In-depth analysis of the different fleets and their specific issues- Development, animation and loyalty of a business portfolio- Proposal and implementation of solutions🛵 Personal projects- Creation of training materials and sales assistance- Sales team training advisor- Implementation of an ecological paper recycling solution

Région De Lyon, France

- Prospection massive TPE, PME, Autoentrepreneurs- Négociation jusqu’à signature du contrat

Villepinte

- Développement et fidélisation d'un portefeuille clients Grandes Relations- Animation de vente d’un réseau de clientèle spécifique- Phoning et qualification BDD prospects secteur 93/77- Mise à jour Catalogue Tarifaire selon politique définie avec le client- Configuration des véhicules selon cahier des charges clients (lien avec les concessions automobiles)- Animation en binôme d'un réseau commercial clients : booster offres commerciales spécifiques

Trappes

- National key account management (vehicles logistic, orders treatment, customers’ feed-back management and reporting…)- Key account manager support (request for proposal submission, intern working tools set up…)- Tripartite agreements follow-up (constructor – LTR – customer)- Reporting tools set up (yearly activities results, monthly orders and KAM activities results, dashboards…)- Creation of a new business team presentation (Nissan numerals and range, Nissan business results since 2009…)- Newsletters writing (to LTR about products news or prices, to Nissan Europe employees about team activities and results)- Creation of a specification in order to find a communication agency to optimize our mailings- 3-days business event organization to promote Nissan in front of others constructors to one of our best key account- Involvement in a NV200 special business operation creation between Nissan business and the biggest LTR of France

Région De Paris, France

- Creation and using of a prospects and customers data base- BtoC prospects canvassing- Coordination and sale of the firm's products- Regular use of news prospection supports

Région De Paris, France

Chairman of the two Synergie's entities :--> Synergie Junior : INSEEC Business School Paris' Junior Company- Team management (40 persons)- Restructuring of the association’s internal structure- Audit preparation for an upper qualitative label--> Synergie Event : Events agency, "Négociales" exclusive qualifying center in Paris Nord

Région De Paris , France

- Partnerships representative for a present box about unusual nights- Sales representative in shops in order to ensure sales development during Season's Greetings

Région De Las Palmas De Gran Canaria, Espagne

- Restaurant manager assistance- Rentals and goods sales within the hotel- Monthly inventory- Service help in case of important crowd

Région De Paris, France

- Creation of prospection and sales aid tools- BtoB prospects canvassing (phone, shows, meetings...)- Team works management

Portsmouth, Royaume-Uni

- Control of orders and stocks- Practice of common and professional English

Région De Paris, France

- Setting up and using of a prospects data base- Objection-handling- Analysis of feed back's absences

Région De Paris, France

- Works council representatives canvassing- Control of perishable products stocks- Clientele welcome and tasting

Master, Management, Marketing, Accountancy, Finances

Activities and Societies: Manager of the main professional association of INSEEC Business School Paris --> Synergie Group (Junior.

Vocational Training Certificate, Negociation, Relation Customers

Activities and Societies: 2 years work-study program as BtoB and BtoC sales representative. Formation réalisée en alternance, en tant.

High School Degree, Literature, Honors