Charlotte Eastham

Charlotte Eastham Email and Phone Number

Delivering global change and program management in Microsoft's Customer Success organisation, to enhance the effectiveness and well-being of our awesome Customer Success leaders around the world! @ Microsoft
redmond, washington, united states
Charlotte Eastham's Location
Greater Bournemouth Area, United Kingdom
Charlotte Eastham's Contact Details

Charlotte Eastham work email

Charlotte Eastham personal email

About Charlotte Eastham

Experienced Manager of Service Delivery professionals with a demonstrated history of working in the computer software industry. Skilled in IT Strategy, Change Management, Professional Services, People Management, System Deployment, and Cloud Service. Always interested in connecting with strong Service Delivery professionals, please reach out.

Charlotte Eastham's Current Company Details
Microsoft

Microsoft

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Delivering global change and program management in Microsoft's Customer Success organisation, to enhance the effectiveness and well-being of our awesome Customer Success leaders around the world!
redmond, washington, united states
Website:
microsoft.com
Employees:
189892
Charlotte Eastham Work Experience Details
  • Microsoft
    Senior Business Program Manager
    Microsoft Jul 2022 - Present
    Reading, England, United Kingdom
    Delivering global change and program management in Microsoft's Customer Success organisation, to enhance the effectiveness and well-being of our awesome Customer Success leaders around the world!
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  • Microsoft
    Customer Success Account Management Lead - Enterprise Commercial
    Microsoft Jul 2020 - Jul 2022
    Reading, England, United Kingdom
    Leading a team of talented Customer Success Account Managers focussed on our Financial Services and Insurance Enterprise customers. Orchestrating end to end delivery. Bringing the best of Microsoft to our customers in order to drive customer value and accelerate digital transformation.
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  • Microsoft
    Delivery Management Leader
    Microsoft Apr 2015 - Jul 2020
    Reading, England, United Kingdom
    End-to-end service delivery management of a team of Service Delivery Managers delivering transformational change to our Enterprise customers, managed and scale, through consultancy and support. Accountable for delivering and driving customer satisfaction, services revenue growth and profitability, reviewing and approving Services Delivery Plans and Contracts for customers in the sector’s portfolio.
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  • Microsoft
    Engagement Manager
    Microsoft Feb 2011 - Apr 2015
    - Responsible for engagement delivery quality, risk & customer satisfaction by structuring & managing deals through to completion- Responsibility of assembling & managing consulting delivery team- Accountable for engagement commercials & Delivery Margin %
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  • Microsoft
    Lead Programme Manager
    Microsoft Aug 2006 - Feb 2011
    Reading, United Kingdom
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  • Microsoft
    Infrastructure Lead (Tier 1 Project)
    Microsoft Oct 2005 - Aug 2006
    Reading, United Kingdom
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  • Microsoft
    Infrastructure Consultant - Directory Services
    Microsoft Jul 2001 - Oct 2005
    Reading, United Kingdom
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  • Microsoft
    Technical Systems Trainer
    Microsoft Sep 2000 - Jul 2001
    Reading, United Kingdom
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  • Informatics Ctec
    Microsoft Systems Trainer
    Informatics Ctec Sep 1997 - Sep 2000
    Leeds, United Kingdom

Charlotte Eastham Skills

Microsoft Technologies Solution Architecture Cloud Computing Enterprise Architecture It Strategy Enterprise Software Software Project Management Pre Sales Agile Project Management Professional Services Service Delivery Program Management Sharepoint Microsoft Products Management Agile Methodologies System Deployment Business Analysis Software As A Service Partner Management Business Intelligence It Service Management Saas Windows Azure Leadership Team Leadership People Development Microsoft Dynamics Project Delivery Project Portfolio Management It Management Information Technology Microsoft Dynamics Crm Talent Management Mentoring Coaching Microsoft Dynamics Ax Digital Transformation Service Delivery Management

Charlotte Eastham Education Details

Frequently Asked Questions about Charlotte Eastham

What company does Charlotte Eastham work for?

Charlotte Eastham works for Microsoft

What is Charlotte Eastham's role at the current company?

Charlotte Eastham's current role is Delivering global change and program management in Microsoft's Customer Success organisation, to enhance the effectiveness and well-being of our awesome Customer Success leaders around the world!.

What is Charlotte Eastham's email address?

Charlotte Eastham's email address is ch****@****ail.com

What schools did Charlotte Eastham attend?

Charlotte Eastham attended The University Of Sheffield, The University Of Huddersfield, Uckfield Community College.

What skills is Charlotte Eastham known for?

Charlotte Eastham has skills like Microsoft Technologies, Solution Architecture, Cloud Computing, Enterprise Architecture, It Strategy, Enterprise Software, Software Project Management, Pre Sales, Agile Project Management, Professional Services, Service Delivery, Program Management.

Who are Charlotte Eastham's colleagues?

Charlotte Eastham's colleagues are Hunena Badat, Nguyễn Trần Kim Ngọc, Emiko Shimono, Maliciah Dishmon, Sarah U., Rafael Denis, Srini Dodda.

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