Charlotte Edwards Email and Phone Number

Coordinating and supporting the asset management of the CUK fleet, assisting Ship Managers, Superintendents and the ship’s onboard Maintenance Managers by liaising with a network of +1,000 international service providers.Organising and managing planned maintenance and urgent reactive unplanned repairs in all areas of Deck and Technical (electrical, engineering, entertainment, environmental, maritime standards, projects, refits, security and ventilation) to ensure the safety, statutory compliance and sustainability of the ships. Also managing fixed fee contracts with key vendors.Additionally, responsible for the management of logistics support for refits at dry dock and crisis management as part of the Carnival UK emergency response team.

As a Project Coordinator, I am responsible for the successful delivery of projects, providing support to Project Managers and other stakeholders. My duties include the coordination of tasks, resources and timelines to ensure the successful completion of projects within budgets and on schedule. I am responsible for the development and management of project plans and reports, as well as the coordination of meetings and other project-related activities. I ensure that project deliverables are met in a timely and cost-effective manner.

During my tenure at Ocean Shipyard, a shipbuilding company specialising in the construction of Southerly yachts, I assumed a pivotal role in shaping the brand's identity and fostering lucrative business prospects. My duties encompassed the comprehensive development of marketing and branding initiatives, including editorial content for magazines, orchestrating photoshoots and videography, and overseeing the design, implementation, and maintenance of the company's digital footprint through its website and social media channels.I dedicated myself tirelessly to cultivating new business alliances and amplifying visibility not only for the new vessel constructions but also for the Joinery and GRP services on a global scale. Serving as the primary liaison for international brokers representing the Southerly and Bluewater brands, I provided them with bespoke marketing materials and precise specifications. I forged robust collaborations with esteemed magazine editors, notably Sailing Today, wherein I orchestrated the creation and deployment of all promotional advertisements and digital marketing campaigns.Furthermore, I undertook diverse responsibilities spanning business development, project management, procurement, and sales support, contributing to the seamless operations and growth trajectory of the organisation.

I provided support for the Help & Care Healthwatch (HW) Services by designing and delivering external marketing communications. I collaborated with individual health and social care charities and worked closely, with communications leads and teams to ensure that all communication was in line with the agreed framework and associated plans and projects. Additionally, I managed all digital communication systems and planned, edited, and wrote engaging and relevant content for social media. During the pandemic, I helped create clear and compelling communication in line with NHS guidelines to advise the COVID-19 healthcare roadmap. Finally, as a first point of contact, I managed volunteers across the business.Achievements:Grew reach and engagement by 130% in 6 months through Facebook, Instagram and Twitter. After working for Healthwatch for 1 month I was promoted to help support Help & Care's central communications across the organisation.

During my time at Carnival UK, I was entrusted with the responsibility of planning, managing, and executing events for the Customer Contact Centre, which comprised a team of over 250 individuals. My role involved designing captivating campaigns for launching new itineraries, sales-driven competitions, and strategy-based communications, as well as creating engaging incentives to encourage employee engagement. In addition, I proactively designed, coordinated, and developed marketing collaterals such as brochures, letters, emails, and websites. I was also responsible for managing the planning calendar, ship visit programme, yearly engagement plan, and communications budget.Achievements:• Innovated and executed 'Wellness 366,' a comprehensive monthly wellness program focusing on fostering healthy mind, body, and financial well-being. This initiative earned recognition as a finalist for the 'Best New Wellbeing Strategy' at the prestigious REBA 2020 awards. Notably, Wellness 366 contributed to a significant reduction of employee occupational health referrals by 60%, showcasing its efficacy and impact.• Project managed the Children in Need fundraiser for Carnival UK in 2018, orchestrating a successful campaign that raised £89,000 for the cause. This endeavor demanded intensive planning and close collaboration with stakeholders from the BBC and other third-party entities. I spearheaded volunteer recruitment efforts, established an event committee, and ensured the seamless execution and success of the initiative, underscoring my commitment to social responsibility and community engagement.

Responsibilities:- Managed internal and external communications- Designed creative campaigns such as photoshoots and onboard posters.- Managed and monitored the brands social media platforms, leading to an increase in sales and customer engagement- Ran ad-hoc events for all of the Go South Coast brands such as internal staff events, PR and press events as well as customer facing events.- Gained experience in using a range of marketing tools such as designing and distributing door drops, digital marketing campaigns, radio campaigns, face to face and traditional marketing.Achievements:- Designed a weekly internal newsletter that was distributed to 500+ colleagues, which increased employee engagement across the organisation- Social media monitoring

Marketing and Events Coordinator, with the following responsibilities: - Managed the social media accounts - Wrote blogs and managed the website, increasing engagement and brand awareness by 60% - Used CRM and CMS systems to create digital emails and newsletters, with over 140 emails being converted - Sourced venues and overall planning of trade shows including Holistic Health Tradeshow and Training Congress, Olympia Beauty, Therapy Expo and the FHT Awards Ceremony.

While studying, I have worked in customer service facing roles to help financially support myself and gain experience.

Drove the sourcing of entries for the Brighton and Hove Business Awards, as well as Lewes District Business Awards. In the build up to the award ceremonies, tasks included:- Organising the launch events from finding the right venue, managing costs, to organising prizes- Arranging judges meetings and networking events- Helping to grow the networks using social media insight – using available data to make decisions which meant a more effective event which was better tailored to the audience.- Promote the event through use of the right channels- Working at the award ceremonies on the night.