Charlotte Evans

Charlotte Evans Email and Phone Number

Senior Client Relationship Manager - Government and Defence @ QA Ltd
Worcester, GB
Charlotte Evans's Location
Worcester, England, United Kingdom, United Kingdom
Charlotte Evans's Contact Details

Charlotte Evans personal email

n/a
About Charlotte Evans

My key skills and knowledge include:• Leadership & Performance Management• Client Relationship Management• Client Meetings• Business Development• CRM Database Management• Lead Generation• Sales & Marketing• Pipeline Management• Customer Service• Active Listening• Communication & Negotiation• Planning & Organizing• Teamwork• Fully IT Literate (MS Office Packages)• Search Engine Optimization• Time Management• Contracting• Coaching• Management

Charlotte Evans's Current Company Details
QA Ltd

Qa Ltd

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Senior Client Relationship Manager - Government and Defence
Worcester, GB
Website:
qa.com
Employees:
4046
Charlotte Evans Work Experience Details
  • Qa Ltd
    Senior Client Relationship Manager - Government And Defence
    Qa Ltd
    Worcester, Gb
  • Qa Ltd
    Senior Client Relationship Manager
    Qa Ltd May 2021 - Present
    London Area, United Kingdom
    Management of senior clients within goverment services & NHS.Overseeing contracts and responding to tenders for programmes of work.Understanding the clients challenges and upskilling needs and best directing them to where we can support.Training needs analysis for large scale training programmes.
  • Quanta Training Ltd
    Sales Skills Coach
    Quanta Training Ltd Mar 2019 - Apr 2021
    Worcester, United Kingdom
    My role is to teach sales skills to a wide range of exec & director level sales staff. I call this Creatively Creating Capabilities.Skills needed;* Holding people in reality* Creating motivation in others* Holding people accountable* Separating story from fact* Giving authentic feedback* Understanding individual personalities and what makes them tick* Skills matrix, Listening, Open questions, Pain, Paradise, Branching, crystallising, booking meetings.* Value adding to the client* Open questionsMy role as skills trainer and mentor is to teach the skills that they need to build relationships, retain relationships, use grow model to create a development path, how to ask good open questions, to be able to have difficult conversations and to be able to read people in meetings. The importance of CURIOSITY when dealing with phone calls & making sure they hit their KPI's.Ultimately, my role has changed into a more supporting role which is what I really am passionate about.During this period I have been involved in the leadership team where we have created a group coaching environment. My role is facilitating these group sessions and working as a team to overcome challenged they face on a day to day basis within the sales role. Main focus when thinking about day to day sales is around value adding, WHAT VALUE can you add to the client? We are working with companies who need all kinds of training from Personal development, Technical IT & change management where things can become complex, this is why I mainly focus on value adding to the person the coachee is talking to. What impact not having this training will have on them and or the business. I am passionate about creating capabilities in people.
  • Quanta Training Ltd
    Business Development Manager
    Quanta Training Ltd Jan 2019 - Jan 2020
    Worcester, United Kingdom
    My new role is based around new business. Finding new business and building new relationships. Incorporating all the sales skills from my previous account management roles. Generating leads.Finding new contracts.Mentoring sales executives to help them become BDM's.Understanding a clients need to create a solution within our training portfolio. Very excited about this new role!
  • Quanta Training Ltd
    Account Manager - Nhs And Local Goverment.
    Quanta Training Ltd Oct 2017 - Jan 2019
    Worcester, United Kingdom
    My Job role is to grow the Local Government and NHS vertical market area within Quanta Training. All my skills and job roles are the same as previous job role within defence account manager.
  • Quanta Training Ltd
    Defence Account Manager
    Quanta Training Ltd Feb 2017 - Oct 2017
    Worcester, United Kingdom
    My soul responsibility within my role as defence account manager is to grow the defence accounts within Quanta. This will be a mixture of all MoD and military contractors.I work strategically with my clients to make sure that we provide them with the best solution. I am working closely with the contracts team at Quanta to become a preferred supplier to a number of large organisations worldwide.Key responsibilities within this role;Attending MoD open daysBuilding relationships within huge organisations.Liaising with client about training requirements.Making sure that personal get the training they need to suit there requirement.Director level client meetings.Exhibitions Account Management.Pipeline management.Customer Service.Lead generation.Finding big contracts within the MoD.Managing contracts.Presentations to huge sponsors within an organisation.Providing support to the resettlement team.A good understanding of project management.Coaching and supporting new staff members.Finding new tender opportunities and working with the contracts team to win them.Becoming a preferred supplier to a number of huge MoD organisations.
  • Quanta Training Ltd
    Account Manager Within Mod & Military Contractors
    Quanta Training Ltd Sep 2016 - Feb 2017
    Worcester, United Kingdom
    Within my accounts I have a range of MoD (RAF, NAVY & ARMY) accounts that I manage. I work at a strategic level with my clients and make sure that we give them the best solution after considering all options. I work with companies such as Lockheed Martin, DE&S, QinetiQ, Babcock and many more. My passion is working with companies going through transformations who may need support through this and look at how we can create programs to further provide training and consultancy. This creates a long standing relationship and partnership. I like to feel that I have genuinely made a difference within an organisation.Key responsibilities within this role;Attending MoD open daysBuilding relationships within huge organisations.Liaising with client about training requirements.Making sure that personal get the training they need to suit there requirement.Director level client meetings.Exhibitions Account Management.Pipeline management.Customer Service.Lead generation.Finding big contracts within the MoD.Managing contracts.Presentations to huge sponsors within an organisation.Providing support to the resettlement team.A good understanding of project management.Coaching and supporting new staff members.
  • Quanta Training Ltd
    Junior Account Manager - Mod/Nato Team
    Quanta Training Ltd Feb 2015 - Sep 2016
    Worcester
    Building relationships.Liaising with client about training requirements.Making sure that personal get the training they need to suit there requirement.Client meetings.Exhibitions & NATO conferences.Account Management.Pipeline management.Customer Service.Lead generation.Finding big contracts within the MoD.Managing contracts.Presentations to huge sponsors within an organisation.
  • Quanta Training Ltd
    Senior Sales Executive - In Mod Team
    Quanta Training Ltd Jun 2014 - Feb 2015
    Worcester, United Kingdom
    Quanta offers a wide range of innovative training and professional service solutions in,Project & Programme Management, IT Service Management, Personal Development and Technical IT. Our capabilities include PRINCE2®, MSP®, ITIL®, APMP and technologies such as Microsoft Windows Server, SharePoint & Microsoft Office EPM, SQL Server, Exchange, .NET, VMware, Citrix, CISCO, UNIX, Linux, Oracle, Java, XML and much more.We are committed to improving the performance and effectiveness of our clients, increasing both the technical competence and personal effectiveness of individuals thus enabling the success of projects, departments and organisations through experiential education and training.My role is to manage relationships with new and current accounts.
  • Quanta Training Ltd
    Sales Executive - In Mod Team
    Quanta Training Ltd Aug 2013 - Jun 2014
    Worcester, United Kingdom
    Currently: I have been moved over to the MOD team dealing witht he Army and RAF bases. I deal with STDO's and OC's for the Professional/Station funded training. I attend a number of open days at the RAF and Airforce bases to introduce Quanta and what we do. Building relationships is very important in this industry.I book meetings for the Account manager and also now booking meetings for myself. I am working towards being a senior sales executive here at Quanta. Also learning how to manage the pipeline and have more responsibilty within the accounts.Previously at Quanta : I was a Sales Executive at quanta. My role was to arrange meetings for account managers, find Opportunities for them to sell, update customer information on the system and investigate the accounts to find out as much information I can. This gives quanta a better understanding of what the needs are for our clients and what training courses they will need.Getting involved with projects. I am currently working on a new communal area with another colleague and the projects team
  • Mog Magazine
    Sales Executive
    Mog Magazine Feb 2012 - Aug 2013
    Worcester, United Kingdom
    Sales & marketingLead GenerationNew business ideas
  • American Car Magazine
    Sales Executive
    American Car Magazine Jan 2012 - Aug 2013
    Worcester, United Kingdom
    The ONLY American car magazine run by American car enthusiasts for American car enthusiasts.
  • First Directory Ltd
    Business Development Manager
    First Directory Ltd Jan 2007 - Jan 2010
    Sales, Marketing, Lead sourcing, Fact finding, Customer Care!

Charlotte Evans Skills

Account Management Customer Service New Business Development Management Negotiation Training B2b Crm Sales Process Sales Operations Lead Generation Sales Management Team Building Business Planning Cold Calling Sourcing Change Management Advertising Online Advertising Coaching Strategic Partnerships Telecommunications B2b Marketing Strategic Selling International Sales Consultative Selling Style Scoping Studies Building Business Relationships Customer Service Management Channel Relationship Management Interpersonal Communication Emotional Intelligence Team Motivation Contract Negotiation Investigating Accounts Contract Management Business Coaching Lifestyle Coaching Business Development Business To Business Customer Relationship Management Government Contract Management Team Leadership Leadership Sales Time Management Coaching And Mentoring

Charlotte Evans Education Details

  • Christopher Whitehead High School
    Christopher Whitehead High School
  • Christopher Whitehead High School
    Christopher Whitehead High School

Frequently Asked Questions about Charlotte Evans

What company does Charlotte Evans work for?

Charlotte Evans works for Qa Ltd

What is Charlotte Evans's role at the current company?

Charlotte Evans's current role is Senior Client Relationship Manager - Government and Defence.

What is Charlotte Evans's email address?

Charlotte Evans's email address is ch****@****a.co.uk

What schools did Charlotte Evans attend?

Charlotte Evans attended Christopher Whitehead High School, Christopher Whitehead High School.

What are some of Charlotte Evans's interests?

Charlotte Evans has interest in Social Services, Children, Economic Empowerment, Civil Rights And Social Action, Disaster And Humanitarian Relief, Human Rights, Animal Welfare.

What skills is Charlotte Evans known for?

Charlotte Evans has skills like Account Management, Customer Service, New Business Development, Management, Negotiation, Training, B2b, Crm, Sales Process, Sales Operations, Lead Generation, Sales Management.

Who are Charlotte Evans's colleagues?

Charlotte Evans's colleagues are Zara Barrett-Baker, John Alexander, Michelle Ablett, Prince Oguh, Ryan Wilks, Markus Parton, Alex Shapland.

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