Mettle is a product design agency, sitting at the intersection of innovation and technical delivery. We love solving problems and we love making things.Projects we’re proud of:Designing award-winning bike lights Getting a golf tech start-up off the ground Creating Smart zebra crossings for future cities Designing sustainable FMCG productsThe Mettle spirit lies in overcoming difficult, complex challenges and building resilience in all that we touch. Get in… Show more Mettle is a product design agency, sitting at the intersection of innovation and technical delivery. We love solving problems and we love making things.Projects we’re proud of:Designing award-winning bike lights Getting a golf tech start-up off the ground Creating Smart zebra crossings for future cities Designing sustainable FMCG productsThe Mettle spirit lies in overcoming difficult, complex challenges and building resilience in all that we touch. Get in touch if we could help your business! Show less

Hired in a freelance capacity to lead a pitch and went on to win a project with a global healthcare solutions provider - designing and leading an innovation programme for 80 senior leaders, running a series of Hackathon workshops in Jan 2017, helping them adopt a start-up mentality and creative approach to problem solving.

Tandem Bank is a new, digital only, fully authorised bank. It’s mobile first, data driven and acting fully in customers’ interests, set to launch in the UK to transform banking in 2016. I joined with the task of creating a consumer insight programme with a difference. Along with setting up the insight function, I designed, built and engaged a 10,000 strong co-creation and early advocate community that sits at the heart of Tandem bank – creating a truly customer centric business… Show more Tandem Bank is a new, digital only, fully authorised bank. It’s mobile first, data driven and acting fully in customers’ interests, set to launch in the UK to transform banking in 2016. I joined with the task of creating a consumer insight programme with a difference. Along with setting up the insight function, I designed, built and engaged a 10,000 strong co-creation and early advocate community that sits at the heart of Tandem bank – creating a truly customer centric business. Achievements:- Building a community of over 10,000 engaged individuals, with a community referral coefficient of 1:1- Launching and presenting a series of large scale ‘Ted style’ talks - Creating a compelling brand and communications programme - Powering community insights into the heart of Tandem, shaping products, brand and message Show less

FreshMinds Insight and Innovation works with global brands to drive growth. We do this broadly across three areas; market assessment and identification, new product/service development and early stage communications testing. Fusing research, predictive data analytics and digital strategy development, we offer a unique approach to understanding and engaging customers in a fast-paced, tech-enabled world.As a consultant I own and manage several key client relationships, drive sales across… Show more FreshMinds Insight and Innovation works with global brands to drive growth. We do this broadly across three areas; market assessment and identification, new product/service development and early stage communications testing. Fusing research, predictive data analytics and digital strategy development, we offer a unique approach to understanding and engaging customers in a fast-paced, tech-enabled world.As a consultant I own and manage several key client relationships, drive sales across the business and manage teams to deliver strategic insight for our clients across a range of sectors. • Managed and led multiple project teams simultaneously across a series of different project types and sectors, including large scale multi-methodology projects• Designed and moderated over 50 focus groups; training others within the business to be moderators • Designed and led several client stakeholder and co-creation workshops• Designed, moderated and managed multi-market online communities • Developed and owned client relationships with several of FreshMinds key accounts - one of only two sales team members to have consistently beaten sales targets in 2014/15, consistently receiving excellent client feedback• Developed a series of successful proposals and new business initiatives• Line managed a research associate, developing them ready for promotion Show less

Honing my research capabilities, delivering both qualitative and quantitative fieldwork and gaining exposure to digital and more innovative practices. Involved in client interaction and project management to ensure projects remain in scope.

FreshMinds Talent works with the top 5% of the graduate population in the UK. We provide consultancy and recruitment delivery services for a broad range of blue-chip corporates and dynamic innovative start ups. As an account manager I lead our Financial Services sector bringing in and managing client relationships, driving marketing initiatives and project managing our recruitment services to key clients.