Charlotte Hughes Email & Phone Number

- Responsible for assisting in producing daily and weekly production and delivery lists for the bakers and packer/drivers, detailing the bread, pastries and cakes for production on each shift using management software- Assist with producing posting labels and order picking lists for website orders.- Assist with the packaging of orders for dispatch or collection.- Respond to customer enquiries via phone, email, and online platforms.- Assist E-Commerce Manager with projects.- Help maintain an efficient and organised office.- Assist with monthly stock counts.- Help to produce nutritional information labels for products supplied to branches and wholesale customers.- Perform general administrative duties as required.

Cambridge, England, United Kingdom

− Report to the Store Manager and assisted with operations across all departments including opening and closing the store, labour management, compliance with licencing, hygiene and health and safety legislation.− Create a genuine rapport with customers, whilst maximising the opportunity to increase spend per head through excellent knowledge of the food and beverage options, and special promotions and offers.− Control and analyse all stock movements through accurate ordering, supply overview, waste control, weekly stock take, and conduct audits to significantly reduce waste.− Train and support new team members to embed the company values, ethos, and culture in staff behaviours.− Regularly liaise with suppliers to discuss and explore initiatives capable of improving customer service, keeping up to datewith stock handling and mitigating supply chain risks.− Promptly resolve customer complaints in a professional, courteous manner and ensure serious complaints are de-escalated and used to identify gaps in the company’s services.− Count cash from the till at the end of each shift, investigated and resolve the error if there were any discrepancies.

Sawston, England, United Kingdom

- Reporting to the Head of English and responsible for developing and implementing instructional strategies to address the diverse educational needs of Key Stage 3 pupils, ensuring inclusive learning environments, and promoting academic success.− Collaborate with colleagues to design and refine syllabuses, resources, and teaching methodologies, contributing to the continuous improvement of curriculum delivery and student engagement.− Play an integral role in shaping the curriculum area and department's development plan, offering insights, using parent feedback, and innovative ideas to enhance teaching practices and student outcomes.− Plan and prepare dynamic courses and lessons, incorporating interactive activities and multimedia resources to enrich the learning experience and encourage and enjoyment of learning.− Establish effective communication channels with parents, fostering open dialogue and partnership to support students' holistic development and academic progress.− Enhance clear visualisation of statistical educational performance across all endeavours along with changes to maximise performance.− Serve as a dedicated mentor for a group of pupils, providing guidance, support, and encouragement to promote personal growth, resilience, and positive behaviour management.− Actively participate in professional development opportunities, staying abreast of best practices in education, and child development to refine teaching skills and approaches continuously.− Build a rapport and trust with students, creating a nurturing and inclusive classroom environment conducive to learning, collaboration, and student empowerment.

Saffron Walden, England, United Kingdom

− Reported to the Store Manager and assisted with operations across all departments including opening and closing the store, labour management, compliance with licencing, hygiene and health and safety legislation.− Created a genuine rapport with customers, whilst maximising the opportunity to increase spend per head through excellent knowledge of the food and beverage options, and special promotions and offers.− Controlled and analysed all stock movements through accurate ordering, supply overview, waste control, weekly stock take, and conducted audits to significantly reduce waste.− Trained and supported new team members to embed the company values, ethos, and culture in staff behaviours.− Regularly liaise with suppliers to discuss and explore initiatives capable of improving customer service, keeping up to datewith stock handling and mitigating supply chain risks.− Promptly resolved customer complaints in a professional, courteous manner and ensured serious complaints werede-escalated and used to identify gaps in the company’s services.− Counted cash from the till at the end of each shift, investigated and resolved the error if there were any discrepancies.

Paris, Île-De-France, France

- Maintained store operations and provided service solutions in a fast-paced environment- Anticipated and met customer needs

Walnut Creek, California, United States

- Maintained store operations and provided service solutions in a fast-paced environment- Anticipated and met customer needs

− Developed and delivered engaging lessons for 10th and 11th-grade English courses, ensuring alignment with California State Standards and fostering student achievement and mastery of learning objectives.− Devised and implemented person-centred action plans to meet the varying needs of individual students, motoring their progress and providing guidance and support.− Employed a diverse range of instructional, assessment, and management strategies to accommodate the varied learning needs and preferences of students, promoting inclusivity and academic success for all learners.− Developed engaging interactive exercises within subject-based lessons to enhance students' understanding and practical application of academic content in the English language.− Played an active role in collaborative curriculum planning and assessment design within the English department and grade-level teams, leveraging teamwork and communication skills to enhance instructional coherence and student progression.− Participated in professional learning communities (PLC), staff, department, and grade-level meetings, contributing insights, sharing best practices, and fostering a culture of continuous improvement and collaboration.− Performed detailed and comprehensive needs analysis and delivered a sustainable, consistent, repeatable model around product training replacing inconsistent training.

Tustin, California, United States

− Collaborated with mentor teacher to design and implement comprehensive lesson plans for two 10th-grade College Prep English courses, ensuring alignment with curriculum objectives and student learning needs.− Completed 600 hours of teaching, planning, and observation under the guidance of a mentor teacher and university supervisor, gaining practical experience in classroom management, instructional delivery, and assessment strategies.− Actively participated in department meetings, contributing insights and ideas to enhance curriculum development, instructional practices, and student engagement within the English department.− Implemented effective classroom management strategies to create a safe and inclusive learning environment, fostering positive student behaviour and attitudes.− Provided personalised feedback and support to students, assessing their progress through regular evaluations and assessments, and communicating with parents/guardians as needed.

Irvine, California, United States

- Tutored junior high and high school students in after school homework setting- Taught and proctored SAT and ACT practice tests- Reviewed and edited essays and assignments

Irvine, Ca

+ Tutor high school and middle school students in after school homework setting+ Teach biweekly classes in ESL and College Prep English+ Proctor, grade essays, and lead review sessions for SAT and ACT practice tests

+ Write, create, and edit website content + Conduct in-depth research for products + Plan and execute financial and sales calendars for upcoming year for American, Australian, and New Zealand markets+ Implement B2B sales cycles+ Compose and edit blog monthly blog posts+ Update website information and pricing

+ Assist in the design and production of printed and digital materials+ Work alongside the Creative Services Director to support creation of brand materials

Anaheim Hills

+ Create graphics for client events+ Keep marketing deliverables organized via Google Sheets

Mission Viejo

+ Developed a graphic identity and design for WALL+ Assisted with visual content for WALL website

Newport Beach

+ Train and manage new employees+ Maintain store operations and provide service solutions to customers in a fast-paced environment

Newport Beach, Ca

+ Aid in preparation for in-gallery activities for students and public tours + Plan, advertise, and create promotional materials for future public programs and community outreach

Beverly Hills

+ Composed and published a number of event write-ups in the magazine’s art and culture news section+ Fact checked and edited pieces, contacting publicists, and managed social media accounts

Orange County, California Area

+ Collaborated with other members to read, review, publish submissions, make final edits+ Coordinated launch party+ Had three of my own works published in the magazine

Santa Ana, Ca

+ Assisted in daily operations of admissions desk+ Provided information to museum guests and performed administrative tasks

Costa Mesa

+ Cataloged artists in a database by writing biographies and analysis of their work+ Organized marketing initiatives for an upcoming show

Orange County, California Area

- Assisted the political and peace studies department with administrative support- Duties included filing documents, photocopying, collecting and processing incoming andoutgoing mail, booking meetings, etc.

Master Of Arts In Teaching, Single Subject Credential, Education

Teaching French As A Second Or Foreign Language

Art History / English Literature

Activities and Societies: Art History Club, Art History Symposium Committee, Board Member for Calliope Art and Literary Magazine

Graphic Design