• Ensuring IT teams are adequately resourced, work delivered on brief, on time and within budget, ranging from £1M - £6M p.a.,• Excellent planning and accountability skills, responsible for contractors' payments; clients' billing and invoicing,• Lead digital project manager for key global accounts, in retail industry and governmental (in UK and India),• Account management, building strong internal and external relationships with key stakeholders,• On-boarding new staff and off-boarding leavers,• Improved processes by establishing new ones, such as launched and implemented a new Professional Services Automation system (Salesforce),• Ability to develop an expertise in new software, Kimble application (Salesforce),• Strong ability to multi-task, work under pressure, meeting tight deadlines,• Created and led monthly events in tech for brand building,• Member of the Information-Security team, to secure compliance with GDPR regulation and good practice with use of personal data.

• Coordinating efforts between Business Units, delivery and operations teams across different time zones,• Supporting finance team on accurate payments of resources,• Creating positive initiatives and activities to boost team spirits, ensuring good network cohesion,• Training staff on processes and systems in place.

• Providing business support to the organisation,• Communicating across nationally and internationally centres,• Helping with recruitment; liaising with agencies and hiring managers.

• Responsible for the efficient and smooth running of the day-to-day business operations and services of the Campsite, with an average daily capacity of 500 guests,• Excellent customer service, rapidly and effectively addressing customers' issues, with a focus on client satisfaction,• Highly valued customer service, with many returning clients,• Mentored and led a team of 10 FTE,• Ability to make decision working under pressure,• Established new processes for better productivity,• In charge of our sustainability and environmental-friendly practices.

• In charge of our weekly entertainment schedule, including sports, musical and cultural activities,• Excellent communication skills, doing a talk to 80+ people with ease.

• Co-Founded Caroline's School of Life (http://carolinesschooloflife.com), an organisation specialising in sustainable education, raising awareness of the environment to children by running recycling art workshops,• Led the office space search and lease agreement,• Responsible for all administration, first point of contact for customers,• Responding quickly and effectively to customers' needs and requests,• Established long-lasting client and partner relationships,• Leading recruitment procedures, directing the hiring,• Organising promotional campaigns for our services,• In charge of financial management, budgeting and invoicing,• Gained full working knowledge of Microsoft Office,• Community management for social media and website management.