My current role as the Business Analyst within the Data Migration team has seen me further progress the deliverance of pan-European offering for Corporate Customers. By providing detailed, yet digestible analysis of the movement of static data onto a new banking platform following the design and implementation of 51 interlocking component systems. I have been able to provide analysis for various levels of management, with whom I have built strong working relationships over the past two years. • Executing the migration of European Corporate static data onto pan-European banking platform across Western Europe • Using advanced Excel skills to provide analytical data and build MI packs for submission to both Management • Investigating cross platform interlock issues across components• Co-ordinating and supporting the Business to ensure European corporate accounts meet migration deadlines.

As the Business Data Analyst for the Williams and Glyn Delivery Team, I played a key role in the HR and People work-stream by supporting design, build and implementation of procedures across all aspects of the People Journey. It has been an exciting, challenging and rewarding role within a large programme function. It was my responsibility to identify, investigate, source, and review both internal and external data to define and illuminate project management deliverables for the HR & People Programme. • Developing and maintaining a suite of ‘People Data’ which aligned with deliverables and agreed timelines as part of the overall HR and People Rainbow Programme requirements.Structure Charts amends / refresh / version control – presentation for governance forums.• Analysis and tracking FTE / Headcount – monthly HR data source / liaising with business representative.• Operating Costs – monthly tracking / version control liaising with BAU Finance & Programme Central Office.• Demographic analysis / scenario planning - presentation into PowerPoint deck • Restructure cost analysis aligning with Target Operating Model (TOM)• All people data tracking and monitoring – management & control of sensitive data• Benefit tracking of restructure to implementation• Analytical data to building presentation packs for debate and governance forums.• Interacting with the other Business Stakeholders and Programme Manager (and peers across the work streams) to assist in the compilation of a comprehensive and realistic draft delivery schedule, taking into account related business risk requirements.

• Production of Daily reconciliation of outstanding case work queries• MI of Case work queries reporting to Director of Environmental services• Processing and Tracking members case work queries in database and follow up to ensure timely resolution.

• Supporting the restructure and transformation project being undertaken by the department by acting as the key point of contact for all internal staff as well as HR and our external microsite. • Tracking, assessing and quality-assuring the work of such in-house and third party resources whilst working closely with the Service Manger to ensure that all restructure projects were defined, managed and implemented in accordance to Council policies and procedures, within the approved restructure framework and budget.• Identifying discrepancies in reporting lines and escalating where necessary; implementing procedures to ensure timely resolution.• Project managing the roll out of restructure and changes to improve efficiency within the service, on behalf of the Service Manager, by managing voluntary and compulsory redundancies and vacancy projects. Writing briefing papers to update the service manager on developments.• Managing the entire recruitment campaign and the on-boarding of the 38 vacancies within the service.• Correcting and updating the HR structure on ‘One Oracle’ to ensure personal development records, reporting lines and sickness are accurate.• Compiling reports and briefing papers for use in multiple management meetings to inform the decisions of Senior Management on a variety of performance issues.• Undertaking frequent reviews of administrative systems using LEAN methodology throughout the service area. This included the identification of key areas in need of remedial action, guaranteeing improvements met with general good practice, central government guidance and Council Directives thus enhancing our ability to meet and exceed performance targets.

• Ensuring the implementation of new procedure across a range of systems within the Public Health department. One way in which I made sure that good practice was demonstrated by all team members was through introduction of a comprehensive quality assurance and ‘risk register’ process to increase accountability.• Attending Senior and Extended Management meetings to raise and resolve issues relating to the Risk Register, budget forecasts, team objectives and business plans.• Undertaking Business Process Mapping to identify waste and variation within existing processes before designing and implementing lean processes and procedures for the Risk Register. • Drafting Executive and Procurement reports with Project Management and collating comments from Legal, Finance, Procurement and Director sign-off etc., further enabling smooth passage of reports by building strong links with partner departments.• Setting up and maintaining the service wide contracts register and risk register ensuring that the relevant paperwork was in order for each contract.

During my six-month contract with the Drugs and Alcohol Team, I complied and presented reports regarding budget forecasts to Senior Management, monitored and implemented regulatory processes for budgetary variations and liaised with the Chief Accountant of Public Health to introduce and roll-out new Capital and Revenue codes for the processing of the department’s financial documents. • Undertaking a lead role on customer care initiatives across the allocated service area, identifying appropriate areas for improvement and ensuring the effective implementation of changes.• Compiling and presenting reports on management information for budget forecasts.• Organising and attending Drug & Alcohol Monitoring meetings assessing all projects within the department. • Monitoring underspend/overspend variations, setting up systems and procedures for variations. Ensuring this fed into budget monitoring meetings within the Finance Department.• Liaising closely with Public Health Chief Accountant in setting up and maintaining appropriate use of new Capital and Revenue codes for the processing of financial documents for the projects undertaken by the department following restructure and transition to new financial codes.• Operating a range of procedures in accordance with Official London Borough of Havering’s Purchase Orders and payment of invoices, in accordance with the Councils financial regulations.• Overseeing the smooth processing of invoices and purchase orders; carrying out monthly purchase card reconciliations to ensure all transactions fall with in compliance with Council policy.• Authorising and overseeing timely processing of invoices on Havering Council’s Oracle Finance system.• Appropriately handling queries and complaints, responding to service providers and drafting briefing notes for providers/management as and when necessary.• Dealing with supplier payment queries and utilising the mainframes to track payment.

Throughout a variety of temporary secretarial assignments, I performed Front of House and ad-hoc secretarial duties, including the operation of both Merlin and Siemens switchboards.

As a permanent Finance Officer, I maintained client accounts and purchase ledgers in Sage 2011, as well as preparing corporation tax, self-assessments, penalties and annual returns for submission to HMRC. • Maintaining client accounts and purchase ledger in Sage 2011. • Preparing tax and annual returns for submission to HMRC.• Preparing HMRC corporation tax, self-assessment and penalty notices.• Overseeing and managing invoice payment and purchase order processing.• Providing administrative support for all partners including diary management and booking appointments.

Whilst contracting as an Analyst, I implemented procedures to track and clear trade discrepancies, before collating reports in accordance with trade capture systems. Additionally, I performed and reported the daily reconciliation of all currency Nostro accounts, successfully reducing outstanding and aged breaks by year-end.• Implementing procedures to effectively track the progress and clearance of all discrepancies ensuring resolutions within 7 days.• Investigating and collating resolutions of discrepancies by amending trade capture systems in accordance with documentation, within set timescales. • Performing daily reconciliation of all currency Nostro accounts, successfully reducing the total outstanding and aged Nostro breaks due for reporting by year-end .• Building and maintaining effective communications with internal and external clients.

As a contractor at Barclays Capital, I produced: daily P&L reports for traders’ sign-off, daily reconciliation and analysis reports contrasting Front Office data with Back Office systems, month-end reporting packs for Senior Management and weekly trader-error statistical reports for the Head of Equities.• Producing daily reconciliation and analysis reports, contrasting Front Office's systems with those of Back Office.• Producing daily P&L reports for sign-off by traders.• Producing and distributing month-end packs for the Senior Management Team.• Implementing and maintaining weekly trader-error statistic reports for the Head of Equities.

My permanent role here saw me responsible for the validation of traders’ valuations of their credit derivatives by using market partners average data gathered from 16 banks and instructing re-pricing where there was a PV difference in excess of 500k.• Developing and accurately maintaining the Access Price Testing Specific database in order to manage the comparison and analysis of external prices to internal marks. This enabled price testing to meet business requirements, thus resulting in time saving.• Producing month-end reporting packs for distribution to Global Senior Management, successfully completing tasks whilst meeting strict deadlines.• Executing CDS curve comparisons and producing daily and monthly price testing reports.• Analysing PV differences given by bumping FO CDS curves by 1bps to calculate risk.• Ensuring Front Office data was completed in a timely manner for import into access databases, enabling pricing analysis.• UAT testing of Access database, to ensure the correct data is used for the analysis of FO positions and deltas. • Pricing of liquid bonds, protection and loans and calculation of PV’s.• Performing monthly reviews of bonds and protection where month end impacts were >500k.• Successfully designing and delivering departmental policy and procedures for the roll out of implementation of Access project specific database.

Whilst contracting at Deutsche Bank I trained new staff in Project Objectives, implemented and managed statistical reporting systems (including UAT) and investigated trade breaks and amendments for resolution. • Training new staff in Project Objectives, systems, policy and procedure.• Implementing and managing new systems to provide statistical analysis in accordance with strict project timelines. • Using UAT to define test scripts and provide comprehensive reporting of statistics to management, operations and IT. • Investigating trade breaks and trade amendments for resolution.• Successfully completing projects and the implementation of new systems in rolling out the projects.

A three-month contract as a Settlements Officer, where I was responsible for all settlements of Interest Rate Swaps and Derivatives for London, Hong Kong, Tokyo and GFM, the calculation of MTM & FRA settlements and the resolution of discrepancies on IRS, CAP, Collar, Floor and OIS.• Responsible for all settlements of Interest Rate Swaps and Derivatives for London, Hong Kong, Tokyo and GFM. Calculation of MTM & FRA settlements. • Investigating and resolving discrepancies relating to IRS, CAP, Collar, Floor and OIS.

A permanent role in which I was responsible for the Production of daily, weekly and month end reports of financial discrepancies, P&L, nostros and general ledgers for global distribution to Senior Management. I also developed and delivered bespoke training programmes in financial regulations for all Financial Control Analysts.• Designing and delivering bespoke training programs to set briefs for all Financial Control Analysts on a wide range of topics including; Financial regulations, good practice and equalities• Successfully designing and delivering departmental policy and procedures for the roll out and implementation of Access Project Specific database. • Producing daily, weekly and month end reports highlighting, investigating and explaining differences between expected and actual cash, P&L, nostros and general ledgers for global distribution to Senior Management.• Implementing time saving processes in order to enable a reduction in control breaks.• Reviewing and investigating systematic errors which were causing payment/receipt breaks, before designing and implementing resolutions to ensure discrepancies were resolved within 7 days.

A permanent position where I served as Authorised Signatory on Forward Rate Agreements, Interest Rate Swaps, Financial Forwards and FX trades. • Acting as Authorised Signatory of Forward Rate Agreements (FRA), Interest Rate Swaps (IRS) Financial Futures and FX trades. • Responsible for: Daily calculation, fixing, settlement and investigations.• Liaising with and serving as an advisor to Executing and Clearing Brokers.

Firms included BfG AG, UBS Warburg and Messrs. C Hoare & Co.• Performing various Front of House and adhoc administrative duties, including: reception cover, telephone management, meeting room preparation and scheduling.• Acting as a warm, well presented, friendly, approachable point of contact for customers, dealing quickly and efficiently with all queries and requests.• Demonstrating effective time management skills in a busy environment by balancing many responsibilities at once without compromising accuracy.

I took a career break to go travelling. During my time abroad I worked as a Camp Counsellor for Camp America in Oregon, and comprehensively explored the West Coast of Australia.

A permanent position where I served as the Team Leader of the Fee Implementation and Management Information Systems Project.• Team leader for FIMIS Project; responsible for travelling between 8 branches, with an assistant, to review and implement new business account tariffs.• I was responsible for the preparation of bad debts and write off accounts. • Lead fraud investigations whilst liaising with the fraud department. • Reporting of monthly workload and processing statistics to regional office.

A permanent position in which I performed general office duties and served as a cashier for the annexed branch of the Halifax Building Society.