Charlotte Perry Email and Phone Number

Mainstream, Severe Health & Special Needs.Lab Tech & Administration relief.

During this time I was training as a Lab Tech roughly 1 day per week and then doing relief for long periods of time with breaks in between.

 Answering a constant flow of incoming phone calls Providing solutions to a variety of customer queries Creating and maintaining customer accounts Computer operator for long periods of time Data cleansing Accurate data entry Following legal procedures and declarations Empathizing and understanding the needs of customers Knowledge of the Synergy products and the systems required to provide solutions Computer literacy.

 Customer service Load running Cleaning, facing and filling shelves Cash handling at tills

 Customer service role starting as casual, then part-time garden nursery cashier and then asupervisor role Welcoming customers to the store as a key face of the company whilst delegating tasks to staffmembers Ensuring the health and safety of all store associates and customers Managing an array of phone calls and customer enquiries Answering customer queries and complaints in a courteous manner Ensuring there are sufficient cashiers for each shift and finding replacements when there is ashortfall Managing general upkeep and cleaning of the service area Organising staff breaks Regularly monitoring the performance of cashiers and providing coaching and feedback Taking messages and communicating with fellow staff members Booking sausage sizzles for local organisations Assisting staff with queries and I.T technical support Accurate data entry Opening and closing of the tills with cash handling Counting of the safe Processing purchases and refunds Re-packaging products.

 Working in the freezer Covering day shifts Sorting through over stock items Maintaining a safe environment Distribution of items received from delivered loads Maintaining the supermarket cleanliness.