Charlotte Ruby-Campbell Email & Phone Number

As well as identifying and developing new opportunities within ARS I focus on building a relationship with prospective clients and gain a full understanding of their business and needs.Key Responsibilities include:• gaining new business by identifying and exploiting opportunities in the local market;• developing and maintaining good working relationships with clients, primarily brokers, solicitors and independent financial advisers (IFAs);• introducing new products and promoting them through regular visits and frequent communication with intermediaries;• delivering good customer service by responding swiftly to queries and concerns from clients;• maintaining detailed knowledge of new and existing products by liaising with colleagues;• ensuring credibility with clients by maintaining detailed knowledge of current market conditions and competitors' products; and• Integrated marketing, including digital, social and direct mail.

Managing and developing the existing portfolio of clients in addition to gaining new business within the commercial industry. Over the 4 years of working in this role I dealt with many high profile companies some of whom turned over £1 billion a year.Key responsibilities consisted of:• Being the main point of contact for new and existing customers ensuring they received a high level of customer service;• Relationship building through attending events, lunches, seminars and exhibitions;• Maintaining an understanding of the drainage industry and any new products coming to the market; and• Ensuring the client’s desired KPI’s were met.

London, United Kingdom