Charlotte Thacker Email & Phone Number

Louisville, Ky, Us

Louisville, Ky, Us

Louisville, Kentucky, Us

Sr. Project Manager for the strategic initiative to enhance API security across Humana's suite of applications by coordinating efforts of Oracle Solution and Cloud Architects to implement the NoName software product aimed at providing API security solutions via seamless integration with existing systems.• Utilized the SDLC and Agile / Scum methodologies for the creation of a scalable infrastructure for deploying API security measures, ensuring long-term effectiveness for identifying security threats.• Successfully streamlined logistical and complex challenges associated with the coordination efforts of guiding numerous API owners and cross-functional teams through the integration and implementation process, with minimal disruption to existing workflows.

United States, Us

Responsible for the management of multiple large-scale projects using both Agile and Waterfall methodologies.• Worked directly with project sponsors and Member Care Teams to manage Medicaid member claims, enrollment and eligibility. • Oversee IT change requests for enhancements to CMS federal programs requiring technical updates to both Medicare and Medicaid Programs. Create Business Requirements and Business Design documents to ensure the requested changes were correctly documented, were within scope and were approved by the Business and Project Sponsors. Ensured project team members adhered to strict guidelines for SIT and Regression testing for all software and application changes. Conducted Lessons Learned to confirm that post implementation was successful.

West Lafayette, In, Us

•Support the data analysts, developers, infrastructure, and project team members in the utilization of Amazon Web Services (AWS) Java SDK for the development and implementation of Digital Health mobile solutions to improve patient experiences & ensure healthy outcomes.• Act as single point of contact and Project Manager for the Advanced Analytics Data Science team to ensure the correct data is captured, validated & represented in the DH Dashboard per Stakeholder requirements. • Partner with the enterprise data architect to identify, design, develop, test and implement internal process improvements and define infrastructure needs across product development activities for added efficiency to new and existing workstreams.• Create data dictionaries, maintain system lineage & ensure data governance using Informatica’s tool (AXON).

Senior Technical Project Manager for Optum Inc., responsible for the management of multiple large-scale projects aligned with capital initiatives for building and enhancing the IN FSSA and CMS Revenue Cycle Management ( RCM ), as well as State programs for managing and improving member’s health. Saved Medicaid over one million dollars in payouts, through the Health Needs Survey Assessment (HNS) Project, where discrepancies in the reconciliation process were identified and corrected, ensuring all MCE divisions receiving the award were compliant with the eligibility requirements.•Oversee the efforts of Data, ETL and BI architects to develop ETL code, run SQL queries against RDBMS Teradata Data Warehouse, create extracts, design Tableau reports, convert Oracle to Cognos reports and update Informatica metadata for the implementation of data-driven solutions for healthcare programs.

Oversee multiple, simultaneous complex projects for the Clinical IT department employing a hybrid approach to successfully manage multiple teams utilizing both Waterfall and Agile methodologies. Utilize strong interpersonal and communication skills to engage both business and functional areas for the successful coordination of work efforts and management of all phases of the project life cycle.Facilitate meetings with stakeholders encouraging a collaborative environment to define business requirements and identify risks.

Louisville, Kentucky, Us

Sr. Project Manager - IT PMO responsible for the complete overhaul of the Release Mangagement Process. Created a new collaborative PMIS system to provide IT staff a platform for entering, validating, tracking and reporting deployment data. Sr. PM Lead for the creation and successful implementation of a customized SDLC process using PMI methodologies to establish best practices and a corporate knowledge base to effectively and efficiently manage all phases of projects across all departments.

Project Manager for the implementation of the DOD Tricare project converting 2.7 million enrollees into Humana Military’s South Managed Care Network. Provide enrollment functionality in compliance with the requirements of the Tricare T3 contract by streamlining IT processes across functional areas through the integration of legacy Mainframe data into SQL, Oracle and Web based platforms.

Lead in the design, implementation and maintenance of complex information systems comprised of both infrastructure hardware and application software components that support the contracted CMS Government Medicare claims processing center. Project Lead throughout the entire SDLC of a high profile initiative which established a new consolidated test center for testing new and existing CMS business applications. Utilized MS Project for the successful integration into the client/server application of the NGS Healthcare Claims Processing System. Project resulted in increased revenue by promoting standardization to ensure greater efficiencies in translating and processing Medical Equipment Medicare claims.

Account Manager for Insurance Companies that assisted individuals and small businesses in purchasing affordable life insurance. Identified 1000’s of clients with potential for policy upgrades through redesign and efficient use of MS Access and SQL Databases. Trained associates on presenting, explaining and closing the sale of insurance policies to clients based on their needs. Companies included Saber Management and Old American Insurance. Inaugurated into the President’s Circle for consistently exceeding sales quotas.

Santa Ana, Ca, Us

Project Manager - Senior Analyst - Served as Project Lead and Subject Matter Expert for projects relating to the extraction, transformation and downloading (ETL) of sensitive bank & mortgage data. Effectively worked and communicated with team members, managers, business analysts, programmers and end users for the coordination and integration of application and system upgrades. Consistently implemented releases ahead of deadline by meeting timelines and scheduled milestones through utilization of MS Project 2003 software and Microsoft Excel. – Promoted to Senior Programmer. Extracted large amounts of financial data from an IBM mainframe into relational databases using MVS/JCL, Cobol II with embedded SQL, Visual Basic, ASP, MS Access and SQL Server 7/2000 – Served banks located across the US and saved each client over $1 million through CPU reduction.

Bachelors, Computer Science

Computer And Information Sciences, General