Member Service Representative
Merrimack, Nh
For DCU I was a member service representative. I opened memberships, reviewed credit reports, cross-sold products and services to meet their needs and save them money. I assisted with scheduling staff, coaching staff, manager on duty in the manager's absence, originating mortgages, organization, branch merchandising and/or decorating, finalized loans (cars, boats, RVs, personal loans, etc), and monthly sales goals along with motivating staff throughout the day.