Charlotte Weld

Charlotte Weld Email and Phone Number

Cloud Security Administrator|Active Secret | A+, Net+, Sec+, Project+ | ITIL | @ Railhead, Inc.
Ashburn, VA, US
Charlotte Weld's Location
Ashburn, Virginia, United States, United States
Charlotte Weld's Contact Details

Charlotte Weld work email

Charlotte Weld personal email

n/a
About Charlotte Weld

Purple Team, Aspiring Security Architect and Futurist with experience in multiple areas (Help Desk, Network & System Administration, and Network Systems Engineering). I'm currently pursuing my Bachelor's Degree in Network Operations and Securities.

Charlotte Weld's Current Company Details
Railhead, Inc.

Railhead, Inc.

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Cloud Security Administrator|Active Secret | A+, Net+, Sec+, Project+ | ITIL |
Ashburn, VA, US
Website:
railhead.io
Employees:
10
Charlotte Weld Work Experience Details
  • Railhead, Inc.
    Railhead, Inc.
    Ashburn, Va, Us
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  • Railhead, Inc.
    Cloud Security Administrator
    Railhead, Inc. Jun 2023 - Present
    Herndon, Virginia, Us
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  • Cyversity Mentorship Program
    Mentee
    Cyversity Mentorship Program Feb 2023 - Jun 2023
  • Pcnet Inc.
    Network System Engineer
    Pcnet Inc. Jun 2022 - Jun 2023
    Springfield, Mo, Us
    o Cybersecurity & Regulatory Compliance for PCI/HIPAA (NESSUS scanning & subsequent remediation)o Windows/Linux Server, Workstation, Laptop, Thin Client OS Install/Config/Troubleshoot (incl VMs)o VMWare ESXi (up to 6.7) w/ VNXe Fibre Channel SAN & Clustered HA Servers (N+1 Redundancy)o Networking (ISP/WAN, Firewall, LAN/VLAN, Routers/Switches/WAPs) config/deploy/maintaino Cisco (ASA, Router, Switch, WAP, UCM), WatchGuard (Firewall, WAP), Palo Alto, Meraki, Ubiquitio POTS & VOIP Telephony, Cellular Redundancy, RD Gateway, & VPN and Disaster Recoveryo Collaboration with Clients/Account Managers for implementation (new) technologies or reallocation of (existing) technologies to ensure efficient/successful implementation with Business Processes
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  • Pcnet Inc.
    System Administrator Ii
    Pcnet Inc. Nov 2021 - Jun 2022
    Springfield, Mo, Us
    o Provide Support both remote and onsite including, monitoring systems and applying proactive solutions where applicable.o Remote monitoring of clients ISP Connectivity, Network, Server, and End User workstations via SolarWinds N-Able platform, to include proactive resolution and reactive troubleshooting incident management.o Research, Collaboration, Configuration, Maintenance/Repair, & Advanced Troubleshooting for Windows/Linux Servers, Workstations, Laptops, Thin Clients, etc.o Networking, Firewall, and Phone (POTS, VOIP) and Virtual Private Networks Configuration (Cisco/Meraki Firewalls, Routers, Switches, Wireless Access Points WatchGuard/ Fortigate/ pfSense / Windows/Linux Software) and associated physical fiber/copper node.
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  • O'Reilly Auto Parts
    Information Technology Support Administrator
    O'Reilly Auto Parts Jun 2020 - Nov 2021
    Springfield, Mo, Us
    o Solo / Team collaboration for request issues (software/network/hardware problem resolution) along with operational assistance for store users & escalated trouble tickets from lower tier support/senior support analysts.o Identify & analyze complex computer problems. Develop & implement logical and effective solutions.o Monitor & ensure completion of overnight operations to include transmits, system backups, & day ends.o Remote support through network & voice to assist clients (internal & 3rd party vendors) to resolve IT issues.o Update documentation & communicate/assist team members (collaboration on issues & projects) daily.o Coordinate problem resolution between multiple teams (NOC/WAN/Software Developers/etc.).o Install, configure, & Maintain IBM iSeries and Linux Servers at remote stores.
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  • O'Reilly Auto Parts
    Information Technology Support Analyst 1
    O'Reilly Auto Parts May 2019 - Jun 2020
    Springfield, Mo, Us
    o Provide first line contact for user/store issues by performing problem diagnosis & troubleshooting for over 5,500 stores nationwide. Provide one-on-one end-user training & pass more complex issues to support admins as needed.o Provide technical assistance / troubleshoot incoming issues related to remote computer systems.o Responsible for implementing solutions, installation/modification, & repair of computer hardware remotely. o Diagnose/Repair Network (LAN/SD-WAN) & Telephony issues for over 5,500 stores.o Provide excellent communication for non-IT personnel that were assisting with troubleshooting issues remotely & documented all new issues thoroughly for expedited future resolutions.o Provide clear & detailed information for trouble tickets & strived for first call resolutions.o Trained new team members on process(es) for major projects (e.g., Meraki Switches, HA Linux installs).
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  • Ozarks Technical Community College
    Network Technician
    Ozarks Technical Community College Jan 2019 - May 2019
    Springfield, Missouri , Us
    o Solo / Team collaboration on troubleshooting, repair, & deployment of existing/new LAN infrastructure for over 37,000 students across 6 campuses as required. Daily interaction with Cisco switches, WAPs, etc. o Worked incoming tickets & work orders (installation of computers/printers/phones)o Installation & removal of switches, WAPs, telephony equipment, and cable runso Maintained LAN infrastructure, to include troubleshooting/repair of network infrastructure.o Interaction with Cisco switches via CLI through PuTTY for port configuration and maintenance.
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  • Ozarks Technical Community College
    Help Desk Technician
    Ozarks Technical Community College Nov 2018 - Jan 2019
    Springfield, Missouri , Us
    o Assist faculty, staff, students, and guests with basic issues and questions both in person, in the field, over the phone, and through trouble ticketing software. o Perform basic trouble shooting as needed to help resolve any trouble tickets. o Install and remove hardware devices as needed. o Responsible for configuration and deployment of new hardware which includes inputting the items into the item management database, assignment of devices to proper locations, and ensuring it has the proper OS/software build on it. o Assists Media Support in setting up conference rooms with the appropriate media hardware/software for conferences and meetings.
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Charlotte Weld Education Details

  • Western Governors University
    Western Governors University
    Network Operations And Security
  • Florida State College At Jacksonville
    Florida State College At Jacksonville
    German Language And Literature

Frequently Asked Questions about Charlotte Weld

What company does Charlotte Weld work for?

Charlotte Weld works for Railhead, Inc.

What is Charlotte Weld's role at the current company?

Charlotte Weld's current role is Cloud Security Administrator|Active Secret | A+, Net+, Sec+, Project+ | ITIL |.

What is Charlotte Weld's email address?

Charlotte Weld's email address is cw****@****uto.com

What schools did Charlotte Weld attend?

Charlotte Weld attended Western Governors University, Florida State College At Jacksonville.

Who are Charlotte Weld's colleagues?

Charlotte Weld's colleagues are Daniel Mctague, Heiko Burbach.

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