*Delivering transformational change through engagement programmes to improve colleague experience. boost productivity, morale and retention. Leadership of a large team, experienced in values based leadership, policy management, inclusion and diversity. * Collaborate with stakeholders to design and implement the safety trainer development programme.* Design and implement leadership and personal development coaching programmes resulting in internal promotions. * Develop… Show more *Delivering transformational change through engagement programmes to improve colleague experience. boost productivity, morale and retention. Leadership of a large team, experienced in values based leadership, policy management, inclusion and diversity. * Collaborate with stakeholders to design and implement the safety trainer development programme.* Design and implement leadership and personal development coaching programmes resulting in internal promotions. * Develop internal marketing programmes to promote BA’s world class safety trainers and training facilities. Complex large scale event management for stakeholders and VIPs.* Qualified Well-being champion; implementing initiatives to support the ongoing employee well-being programme. Show less

Joined to deliver operational management and quality improvement during Covid 19.*Project led complex, sensitive investigations and produced comprehensive written outcome reports.*Line manager, coach and mentor. Comprehensive experienced facilitator and mediator. *Created a collaborative culture of continuous personal development aligned with NHS and Trust values.

Created and drove forward the new ‘levelling-up’ PPG Mentoring Programme for school pupils and students by the Covid pandemic.* Lead Trainer: Created and implemented up-skill training programme for professional volunteers.* Lead Mentor: delivered 1:1 mentor supervision programme.

Joined to improve infrastructure, build networks and manage day-to-day revenue-generating operations. Clients included BT, Jaguar Land Rover and Virgin.* Initiated organisational and cultural change; transformed business operating model, created culture of one high performing team of 100 trainers.* Resolved operational issues; facilitated conflict resolution and settled complaints.* Generated new revenue; expanded existing client relationships along with promoting the… Show more Joined to improve infrastructure, build networks and manage day-to-day revenue-generating operations. Clients included BT, Jaguar Land Rover and Virgin.* Initiated organisational and cultural change; transformed business operating model, created culture of one high performing team of 100 trainers.* Resolved operational issues; facilitated conflict resolution and settled complaints.* Generated new revenue; expanded existing client relationships along with promoting the brand.* Increased engagement and brand profile through organising events such as external CPD days involving teams and VIP clients. Show less

Delivered executive support to the Chairman of Reuters Trustees, progressing to expand role to the Editor-in-Chief and Chairman of ITN. Extended remit to Global Marketing Communications from 2002. Managed budgets and eight staff; developed business case, secured venues and oversaw all communications on large events. Highlights: * Supported leadership teams and liberated executive time for revenue generating activities; managed and organised complex global travel programmes for high… Show more Delivered executive support to the Chairman of Reuters Trustees, progressing to expand role to the Editor-in-Chief and Chairman of ITN. Extended remit to Global Marketing Communications from 2002. Managed budgets and eight staff; developed business case, secured venues and oversaw all communications on large events. Highlights: * Supported leadership teams and liberated executive time for revenue generating activities; managed and organised complex global travel programmes for high profile board of trustees, project managed events and hospitality. * Optimised transparency and embedded best practice frameworks; consolidated ineffective systems to ensure clear and consistent processes. Improved marketing communications and led ‘Great Service’ campaign.* Delivered hugely successful F1 Grand Prix sponsorship events; oversaw end-to-end programme in Monaco, planned multi-million pounds events and personally hosted VIP clients.* Executed marketing communication plans and brand positioning to promote initiatives and contribution to the FIFA World Cup. * Recognised as a strong team leader and brand ambassador, built administration team and created more-professional management support function. Delivered on targets through coaching and mentoring team members. Show less