∎ Document Management SystemDeveloping and designing efficient and cost saving document management solutions for clients needs with workflows, approval routing and integration with other systems.Quick turn around of multiple projects related to Implementation, Data Conversion and Server Migration, which may include: developing custom scripts, providing written and visual representation and relationship diagrams, SQL database management and thorough data analysis, among others; on varying platforms, with focus on data accuracy under minimal supervision.∎ Project Management, Time ManagementQuick turn around of multiple projects from discovery to completionDevelop project and time management tools and templates using Zoho CRM, Google Suite and SQL scripts for effective transfer of information internally and externally with customers.∎ Software TestingReport bugs and methodical testing of new software releases.∎ Technical Writing and InstructionsWrite and publish multiple Knowledge Base Articles for Content Central and CapturePoint Applications to be used as user’s guide and troubleshooting guideWrite detailed supplemental configuration and operational instructions for the custom built document management solutions, with ERDs and workflow diagrams; and provided software/solutions training and instructions remotely and in-person.∎ Customer Service and Client RelationsEffectively collaborate with clients with varying levels of technical skills; and assisting them by providing DMS solutions based on their exact specifications, or better alternativesAssist customers on their technical support issues through quick response time, constant communication, coordination and follow-up.∎ General Information Technology and Technical SupportAchieve resolution to complex issues and problems thru high attention to detail, logs, sequences, patterns to determine root causes and best course of actions.

Life’s a Charm! (http://lifesacharm.net) is a website for PERSONAL web publishing and interests.∎ Website Development and Design using HTML, CSS, PHP, SQL, CMS,...Build, install and maintain Wordpress Content Management System (CMS) on websiteDevelop Custom Themed Templates for Wordpress CMS, for custom web display including print friendly layout; Install necessary plugins to support and maintain the websitesAutomate contests and giveaway listing process using plugins and queries for enhanced listing experience∎ Graphic Design and Manipulation with Adobe PhotoshopPhotos and other graphics - editing, cropping, resizing, filtering, stitching, enhancing,...∎ Web Content Publishing, Blogging in Wordpress CMSContests and giveaways hosting and listingWeb Publishing: origami creations and tutorials, and other creative designs, personal views and family events

Exceptionally ensured the continuing and improved operation of Yokota Enlisted Club and its facilities, thru effective implementation of point of sale, information technology, property management, administration, customer service,...∎ Point of Sale (POS) (Aloha, Electronic Data Capture)Solely managed, in 4 different sites, the Aloha POS software and hardware components, server, including up to 24 terminals and other devices, that comprises its client-server configuration; and the POS-EDC for credit card transactions, authorization, preauthorization, verification, settlement,...Procured POS reports for business, accounting, sales, financial purposes,...∎ Information Technology (IT)Implemented the Security Procedures, Policy and Protocols for U.S. Air Force Computer Systems and NetworksProvided computer and POS users, appropriately, technological and computer (hardware and software) access, training, support, 24/7 on-call support,...Performed computer hardware (and other devices) acquisition, installation, maintenance, administration, upgrade, repair, troubleshooting, resolution of technical issues,...Implemented, maintained computer software and applications: the Caterease for catering military functions and events, MS Office, KeyKeeper, Aloha POS,...Acquired, installed, maintained, updated Audio/Visual and DJ equipments, Disco Lights and others for lively entertainmentDeveloped, maintained a comprehensive database for property management and inventory using MS Access and SQL∎ Administrative, CoordinationProficient in typing (47wpm), extensively in MS Office in Word, Excel, Access, Outlook,...Effective coordination on computer issues, training, military functions and events,...∎ Customer Service, Communication, People SkillsProvided customer service, assistance to USAF personnel, respectfully and appropriately, thru oral and written communication (in person, email and phone) with respect to USAF club memberships, functions, events,...

EPSON Software Development Laboratory Inc. is a subsidiary of Seiko Epson Corporation in Japan. After completing 1-year AOTS Training in ESDLI Matsumoto Lab, 7 out of 9 Trainees were offered full time position as Software Developer. I was one of the 7, for my potential and exceptional contribution to my project involvements.∎ Project Involvement, 'EPSON Printer Drivers for the SONY PlayStation Game Console' using C/C++Coded and debug using Object Oriented Programming in C/C++ for the development of EPSON Printer Drivers for the SONY PlayStation2 Game Console Implemented thorough and systematic testing procedures for quality assurance to produce impeccable quality print-outs from EPSON printer models; and to ensure fail-proof printer operationsWritten and updated printer driver user manual for SONY PlayStation2 Game Developers∎ Project Completion, 'Games of the General' using C/C++ in Visual Studio∎ Technical Training and InstructionAssisted in providing C/C++ Programming Language Training for AOTS Trainee of ESDLI

∎ Communication, CoordinationServed as a liaison to the USC Dormitory Supervisor with respect to communicating and coordinating with 66 residents of St. Mary's Hall regarding living conditions, supervision, rules and regulations, maintenance concerns, facilities,...∎ Mentorship, Supervision, People SkillsServed as the supervisor in the planning and execution of programs, activities, events,... for the USC Dormitory residentsEnsured the over-all well-being of the residents, especially with respect to their academic status, interpersonal and social concerns,...

∎ Technical Training and InstructionProvided COA-7 Government Officials with technical instruction on computer usage, MS Word, MS Excel,...Proofread training documents and manual,...∎ Information Technology SupportProvided Computer Usage and Information Technology Support,...