• Strategic communications planning: develop and implement communication strategies to promote the organisation's mission, activities, and research outputs.• Content creation & oversight: oversee the creation, editing, and dissemination of high-quality content, including reports and newsletters.• Membership engagement & growth: develop strategies to engage current members, attract new members, and enhance member benefits and services.• Brand management: ensure consistent and effective branding across communication channels, including the website, social media and newsletters.• Public relations: build and maintain relationships with stakeholders and partners to enhance the organisation's public profile.• Event coordination: plan and manage communication for events, including conferences, webinars, and workshops, ensuring strong participation and visibility.• Stakeholder communication: serve as the primary contact for communication with key stakeholders, including members, researchers, and partners.• Digital & social media management: oversee the organisation's digital presence, including website content and email campaigns.• Performance monitoring: analyse and report on the effectiveness of communication strategies and membership initiatives, making data-driven adjustments as needed.

• Providing guidance and monitoring the progress of several projects, including a large annual fundraiser, a complex international clinical project and neurological research project at a prestigious London University. • Compilation of cashflow reports, budgets and providing specialist advice.• Analysing the strengths, weaknesses, and risks of existing project plans, as well as recommending improvements.• Overseeing the compilation of specialist management products. • Determining the scope of new projects via consultation and investigation.• Stakeholder management.• Facilitating suitable interventions to prevent costly delays.• Providing employee training and mentorship.

• Act as the Project Manager for two scientific research programmes ensuring milestones reached, reports submitted, and due diligence carried out.• Recruit, line manage and train a small team.• Ensure all legal, statutory and regulatory responsibilities are met.• Lead meetings with trustees, donors and high-level external stakeholders.• Provide concise briefings from complex scientific updates.• Prepare strategic plans and an annual budget for approval by the Board of Trustees.• Compile quarterly management accounts.• Ensure staff and volunteers are focused on achieving the charity’s mission and aims.• Nurture relationships with key stakeholders.• Ensure a sustainable income from events, individual and corporate donations.• Manage all aspects of the logistics and recruitment of several fundraisers: an annual carol concert, clay pigeon flush, a gala dinner and golf day. • Represent the organisation at external events.

Finance Management & Planning• Take full charge of booking keeping and reporting duties using Sage.• File returns with HMRC, Charities Commission, Companies House, the Fundraising Regulator etc.• Develop budgets, forecasts, financial plans and manage financial reserves in collaboration with the CEO.• Arrange for the production and audit of the end of year accounts.• Initial design, implementation and bi-annual review of Risk Register and Risk Management Procedure, for trustee review.HR• Sole responsibility for implementation and on-going management of the pension scheme via auto enrolment. • Recruitment and selection procedures including pre-employment checks, contracts and payroll.• Administration around staff absence, holidays and TOIL.• Staff appraisals.• Work with the CEO to ensure compliance with financial procedures, written policies, GDPR and that good practice is embedded in the organisation.General Administration• Initially assisted with the administration of fundraising events. Later took full ownership, acting as events project manager.• Database management.• Work with CEO to develop meeting agendas and ensure action points are followed up in a timely fashion.• Manage trustee the induction process, filing the necessary returns with the Charities Commission, Companies House etc.• Design event brochures, flyers, and publicity materials for annual events.

• Prepare statutory and management accounts.• Assist with audits, ensuring they are completed on time and within budget.• Reconcile bank and VAT transactions.• Perform a range of bookkeeping activities using Sage, Quickbooks and Xero.• Preparation of basic tax computations.• Manipulate statistical data for reporting purposes.

• Manage and develop the accommodation profile.• Recruit, train and lead a team, providing discipline and performance feedback. • Develop positive relationships with students, agents and external contractors.• Schedule workload to meet priorities and targets. • Quote, invoice and monitor payments for services offered.• Ensure compliance with inspection guidelines, relevant laws and financial standards.• Designated child protection officer.

• Ensure all students have suitable accommodation.• Provide training on British Council criteria.• Recruit and vet potential homestay providers.• Calculate weekly payments.• Coordinate both student arrivals and departures.

• Preparing papers and correspondence regarding court fines, compensation, victims surcharge, prosecutor costs etc. • Creating and updating records on in-house computer system and data input.• Post opening and dispatch.• Drafting standard letters and correspondence, minutes, notes, reports, submissions etc, according to guidelines and instructions.

• Deliver high-end customer service, while responding to inquiries and concerns over the phone.• Build meaningful relationships with customers, understanding their current and future needs, provide first contact resolution, and negotiate positive outcomes for the customer and organisation.• Meet and exceed quality goals, compliance regulations and productivity targets• Reprioritise and adapt to a constantly evolving environment