Lottie Arnill Ba(Hons), Ma Email & Phone Number

Bristol, England, United Kingdom

Bristol, England, United Kingdom

Cambridge, England, United Kingdom

Oxford, United Kingdom

Responsibilities - Guiding the public through Oxford Brookes Campus, upselling the University.Answering any and all questions parents and prospective students may have which requires a wealth of knowledge outside my own course.Acting as a role model for younger children on Passport Days, helping them realise their potential and how they can get to University.Transferable Skills - Communication, Upselling, Interpersonal Relationships, Leading a Group, Understanding Specific Customer Wants & Needs, Adaptable, Time Management and Quick Thinking.

Stansted Airport

I'm improving my practical skills within the workplace while on placement from University

Oxford, United Kingdom

Responsibilities - Upselling our products and directing customers to our promotions.Knowing all USPs & information about every product we sold.Responding to all customers needs quickly and efficiently.Achievements - I helped a customer take advantage of multiple offers which resulted in a total spend of £1800, while also serving other customers.Transferable Skills - Upselling, Organisation, Customer Interaction (especially across language or cultural barriers), Communication, Time Management, Teamwork, Adaptability, Efficiency, Computer Skills and Able to Operate under Pressure.

Peterborough, United Kingdom

Responsibilities - Responding to customers needs quickly, whether it was customers coming in or via emails or social media.Upselling our products/services and making customers aware of our current promotions.Managing all social media pages and ensuring all information was up to date and correct.Achievements - Through social media campaigns, I improved the "likes" and "follows" by 10% in 3 months.Transferable Skills - Organisational Skills, Interpersonal Skills, Customer Interaction and Retention, Communication both Verbal and Written, Teamwork, Independence, Efficiency, Upselling, Social Media Marketing, Computer Skills, Multi-Tasking and Adaptable.

Wisbech, Cambridgshire

Responsibilities - Handling client accounts and processing estimates, purchase orders and invoices through Sage.Networking and communicating with suppliers and clients alike. Attending meetings, writing reports and creative briefs, briefing studio designers, and proof checking artwork. Achievements - I handled an account for a Charity and helped them organise, market and run a successful 2 week Heritage Festival from scratch.Transferable Skills - Organisational Skills, Time Management, Adaptability, Efficiency, Communication both Verbal and Written, Customer and Supplier Interaction, Teamwork, Independence, Briefing Creatives, Creativity, Problem Solving, Ability to Work Under Pressure, Leadership and Computer Skills (proficiency in Microsoft Word, Excel and Powerpoint).

Master Of Arts - Ma, International Tourism Development

Bachelor Of Arts - Ba, International Business, 2:1